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Xel-Ha Park by Xcaret: Tours & Tickets

Features Animals
Open Now: 8:30 a.m. - 6:00 p.m.
Open today: 8:30 a.m. - 6:00 p.m.
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Traveller Overview
  • Excellent68%
  • Very good22%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“lazy river”(1,813 reviews)
“cliff jumping”(567 reviews)
“sea trek”(352 reviews)
Xel-Ha Natural wonder awaits you! Xel-Ha is simply unique! Xel-Ha is one of the world's most beautiful, natural aquariums. And it's all inclusive too!!! Swim and snorkel surrounded by rainbow colored fish who have made the river and inlet their...more
Open Now
Hours Today: 8:30 a.m. - 6:00 p.m.
Suggested duration: More than 3 hours
Puerto Juarez Federal Highway, km 240, Solidaridad 77780, Mexico
+52 998 883 3143
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Xel-Ha Park by Xcaret Tours and Tickets
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Reviews (17,861)
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All reviews lazy river cliff jumping sea trek extra activities zip bike zip line mayan cave inner tubes the mexican restaurant food and drinks snorkel gear swimming with dolphins ropes course photo package rope swing life jackets all you can eat
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1 - 10 of 10,144 reviews
Reviewed today

This is my 2nd time and we still didn’t see the entire park. The inner tubing was a lot of fun, Jumped off the cliff and went down the slide. The slide has 2 sides the slow and fast. The fast side was surprisingly faster...More

Date of experience: October 2019
Thank Rve111
Reviewed 2 days ago via mobile

This is our 5th time coming out here and it's still our favorite park. It's about a 2 hour drive from Cancun Hoteleria area. We rent a car from the airport for about $200 US for the week full coverage. Our day starts at 6am...More

Date of experience: October 2019
Thank PanamaWinery
Reviewed 2 days ago

The lazy river ride was fun...the water slide was truly terrifying but also great fun. The food (depending on your taste) was of a decent standard and there was a great variety of dishes. The kids in particular really enjoyed their day.

Date of experience: October 2019
Thank Ricardo2503
Reviewed 6 days ago

This park is so phenomenal. There is a lot to do there. We spent our entire day in the water. We also do Adrenalinia. I was first hesitant but I'm glad i did it. Our captains Phillippe and Hector were phenomenal. Very energetic. We also...More

Date of experience: October 2019
Thank Sheri767
Reviewed 1 week ago

Really good day out while on holiday in Nexico and excellent value for money as buffet breakfast and lunch plus all drinks and ice creams thought the day is included in admission price the food was very good good choice something for everyone . We...More

Date of experience: July 2019
1  Thank jackietdl
Reviewed 1 week ago

Excellent experience, swimming with a lot of fish around and using tubes and the biggest water slide in cancun. It's the best option for you and your family to visit

Date of experience: October 2019
Thank Orlando O
Reviewed 1 week ago via mobile

Possibly my own fault for not looking at the website more carefully, but what purports to be an eco-friendly natural water park is in effect no better than sea world. The first thing you are greeted with on entering the park is a tiny enclosure...More

Date of experience: September 2019
Thank nellymc38
Reviewed 1 week ago via mobile

First time at this park. I would recommend going if you haven't been before but I think one time wonder as wouldn't go again. Definitely worth paying to do sea trek as cool seeing all the fish and sting rays. Also paying for the photo...More

Date of experience: October 2019
Thank 972jadem
Reviewed 1 week ago

I love to snorkel and when in Playa del Carmen my wife found this place I did not imagine it being sooooooo big! We snorkeled for 3 hours and only saw half of the river!! We saw so many different fish, an albino manta ray,...More

Date of experience: May 2019
1  Thank Damon P
Reviewed 1 week ago

I always love Xel-HA! They have added many new attractions over the years. Park looks amazing! Lazy river is a delight with many stops you can take along the way. Enjoy watching the wildlife during the float. Not to mention the daredevils who jump the...More

Date of experience: October 2019
Thank mamamckinzie
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Questions & Answers
Ask a question
September 12, 2019|
AnswerShow all 2 answers
Response from CustomerServiceGX | Property representative |
Yes, you can park your car in Xel Ha, it is free.
September 12, 2019|
Response from CustomerServiceGX | Property representative |
The ziplines restrictions are: -children have to be over 5 years old -minimum height is 1.40 mts -minimum weight of 88 pounds -maximum weight of 300 pounds