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We have are the longest running water sports company on Grand Bahama. We offer a variety to fit anyone such as Snorkeling, Sailing, Fishing, Parasailing, Segway and the most popular Glass Bottom and Shark Encounter. We take pride in our natural...more
Port Lucaya Market Place, Grand Bahama, Freeport P.O.Box F42609, Grand Bahama Island
Would you associate this place or activity with wellness?YesNoUnsure
Does this place or activity involve animals?YesNoUnsure
Is this a place or activity you would suggest for families with kids?YesNoUnsure
Is this a place or activity you would go to on a rainy day?YesNoUnsure
Does this place or activity accept credit cards?YesNoUnsure
Do you need to present an Identification Card when visiting this attraction?YesNoUnsure
Is this a romantic place or activity that you would suggest for couples?YesNoUnsure
Would you tell a friend to take an audio tour of this place?YesNoUnsure
Would you tell a friend to pay to skip the line?YesNoUnsure
Would you tell a friend to take a guided tour of this place?YesNoUnsure
They take you out to Rainbow Reef and you get to what the reef looks like through a glass window. It wasn't as colorful as I had hoped it to be. We did see lots of Bull Sharks, we saw a sea turtle, sea fans,...More
The trip was cancelled due to not having enough people book trip. I'm not sure what the minimum amout of people they need but i also booked fishing trip when I was on the island in 2015 and the same thing happened.
Date of experience: August 2019
Thank Dennis O
Belinda R, Manager at Reef Tours Ltd., responded to this reviewResponded August 12, 2019
We thank you for your comments....yes unfortunately the trip was cancel due to low participation. We did offer you another day which the tour went out but you had other prior engagements. Maybe next time....and not around this time of year it is very slow.
The glass bottom are two small glass areas where you can see the ocean under the boat when the boat is stopped. Honestly the tour is good for families with young children and older adults. The feeding of the sharks was just ok in my...More
Date of experience: June 2019
Thank Johana E
Belinda R, Manager at Reef Tours Ltd., responded to this reviewResponded July 1, 2019
We thank you for your comments. I agree with you it is family oriented tour and also a sightseeing relaxing tour.
glad that your toddler loved the tour!!
Called today to confirm our cruise tonight and found it had been cancelled.
No phone call, no e-mail, nada.
My reviews are based purely on how operators treat customers. This behavior is unacceptable especially since no notice was given. Cancelling is bad enough (it wasn't...More
Date of experience: March 2019
Belinda R, Manager at Reef Tours Ltd., responded to this reviewResponded May 31, 2019
We do apologize for the concerns you have stated above. Unfortunately, once you book a tour, we do not know where you will be staying and so we have to wait for you to call us to reconfirm the booking.
Tried to book a deep sea fishing tour, the trip advisor rep didnt know anything about anything. I asked what fish are we catching out of Freeport middle to end of April. He said "we have lots of fish in Bahamas." What kind are best...More
Really the highlight of our trip, the sail snorkel cruise was fantastic. We saw more fish, shark, turtles then we did even on our dive trip. The coral is still a long way from recovery from the hurricane a few years back but they found...More
Date of experience: February 2019
NorthStar45258819073, General Manager at Reef Tours Ltd., responded to this reviewResponded March 5, 2019
We are so happy you enjoyed the tour. We hope to see you in the near future.
We were looking for something different to do while our cruise ship was docked and decided to do the Glass Bottom boat. So glad we did. Our captain and his mate kept us entertained from the time we left until we returned to the dock....More
Date of experience: December 2018
NorthStar45258819073, Manager at Reef Tours Ltd., responded to this reviewResponded January 17, 2019
Thank you...hope to see you guys again!
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