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Rio Secreto: Tours & Tickets

Closed Now: 8:00 a.m. - 3:00 p.m.
Open today: 8:00 a.m. - 3:00 p.m.
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Certificate of Excellence
Traveller Overview
  • Excellent80%
  • Very good15%
  • Average3%
  • Poor1%
  • Terrible1%
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“walking stick”(324 reviews)
“water shoes”(651 reviews)
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About
Mexico reveals its newly-discovered underground river: Very few places in the world boast conditions that make it possible to witness the extraordinary beauty of an underground river. Rio Secreto is a fantastic journey into a unique system of...more
Certificate of Excellence
Closed Now
Hours Today: 8:00 a.m. - 3:00 p.m.
Suggested duration: 2-3 hours
Contact
Carretera Federal Libre Chetumal _ Puerto Juarez Km 283.5 | Ejido Sur, Playa del Carmen 77712, Mexico
Website
+52 984 147 6050
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Rio Secreto Tours and Tickets
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Reviews (7,846)
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Traveller rating
3,953
612
118
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All reviews walking stick water shoes wet suits visited rio secret river our tour guide cave system underground river natural wonder cave experience alfredo complete darkness professional photographer unique experience stalactites and stalagmites bumpy ride once in a lifetime
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1 - 10 of 4,757 reviews
Reviewed yesterday

Booked as an excursion through Royal Caribbean. All four of us agreed Aaron was a fantastic guide for both his personality and knowledge of the caves and he made the entire trip a fun experience. The complimentary food at the end of the tour was...More

Date of experience: October 2019
Thank atomhouse
Reviewed 2 days ago via mobile

Our family enjoyed this combo tour a lot. We were picked up from our hotel in Cancun around 7am. The Tulum tour was informative and offered spectacular views of the ocean from the cliff. Our kids (11 and 8) enjoyed splashing on the beach next...More

Date of experience: October 2019
Thank IndyMomOf2
Reviewed 2 days ago via mobile

Awesome family trip! The caverns are breath taking and the staff and Río Secreto is great, specially our guide Luis. Went with our three kids (16, 13,10) and mother-in-law (70!!!) and we had no issues at all... The place is suited for the while family....More

Date of experience: October 2019
Thank garaya2020
Reviewed 2 days ago via mobile

We chose this tour because we have heard nothing but amazing things about Rio Secreto and it didn’t disappoint. Our tour guide Pamulia was fantastic. She really explained everything to everyone and chose a great path for our party of 9. We were able to...More

Date of experience: October 2019
Thank Z1171AUlisas
Reviewed 3 days ago

Amazing how clean and clear the water was! Willy was our guide, and he made the excursion well worth the while! His level of knowledge was pretty amazing, and he was just an awesome guide. If you go, you will surely see and experience something...More

Date of experience: October 2019
1  Thank Michael K
Reviewed 4 days ago

The cave system is amazing! We had Carina as our tour guide and she was funny, knowledgeable and passionate about her job. The food provided was delicious. The only point holding me back from a 5 star review, is the cost of pictures. You are...More

Date of experience: October 2019
Thank Milicalulu
NayeliGarza, Analista de mercado at Rio Secreto, responded to this reviewResponded 3 days ago

Hello Milicalulu Thank you so much for your comment. We are very happy to know that you´ve enjoyed the tour and the company of our guide. The proceeds of our photography project help us to preserve more than 150 hectares of jungle, which are home...More

Reviewed 5 days ago via mobile

This really is a wonder of the world and worthy on a global scale . If you’re planning your activities it’s a ‘must see’ not a ‘might see’ . The underwater footing can be very rough and uneven so its not for those unsteady on...More

Date of experience: October 2019
Thank clarksono2017
NayeliGarza, Analista de mercado at Rio Secreto, responded to this reviewResponded 4 days ago

Hello clarksono2017 Thank you so much for your comment. We are very happy to know that you and your family enjoyed the tour and the company of our guide. Our mission at Río Secreto is to transform our visitors through a unique journey into the...More

Reviewed 5 days ago

The venue was amazing. Some of the transit was a bit rough. Since our ship docked in Cozumel, we had to take a ferry to Playa Del Carmen. It was very rough. I handle boat rides really well, but if you are at all prone...More

Date of experience: October 2019
Thank hsny0502
NayeliGarza, Analista de mercado at Rio Secreto, responded to this reviewResponded 4 days ago

Hello hsny0502 Thank you so much for your comment. We are very happy to know that you and your family enjoyed the tour . Our mission at Río Secreto is to transform our visitors through a unique journey into the bowels of the Earth. We...More

Reviewed 6 days ago

The tour was fun and educational. Alfredo was our guide. He made everyone comfortable from the 7 year old boy to an older man. We all had a great time! Luciano was the photographer; he did a great job capturing our memories.More

Date of experience: October 2019
Thank shirley e
NayeliGarza, Analista de mercado at Rio Secreto, responded to this reviewResponded 5 days ago

Hello shirley e Thank you so much for your comment. We are very happy to know that you´ve enjoyed the tour. Our mission at Río Secreto is to transform our visitors through a unique journey into the bowels of the Earth. We look forward to...More

Reviewed 6 days ago via mobile

Rio Secreto is an ecological treasure and one that I would recommend every visitor to the local area to visit. Our guide - Willy - was knowledgeable, friendly and a great laugh.

Date of experience: October 2019
Thank pamatthews
NayeliGarza, Analista de mercado at Rio Secreto, responded to this reviewResponded 5 days ago

Hello pamatthews Thank you so much for your comment. We are very happy to know that you enjoyed the tour. We are committed to preserve this nature reserve, so people can continue to witness natures' gifts. We look forward to your next visit. Greetings!

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Questions & Answers
Ask a question
karimhW1172IP
October 1, 2019|
Answer
Response from PaulO2949 | Reviewed this property |
You can reserve directly with them on w w w riosecreto. They also do private tour for photography. Well worth the trip!
1
Vote
erijah
September 22, 2019|
AnswerShow all 3 answers
Response from PaulO2949 | Reviewed this property |
We took the basic tour from the cruise caving and that was really nice, the staff is friendly and really know what they are doing, you get a wet suit, a head lamp and a life jacket. Then once you are out of the cave there... More
0
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suepark268
September 18, 2019|
AnswerShow all 2 answers
Response from NayeliGarza | Property representative |
Hello! Don´t worry, swimming is not a requirement. First of all, you'll be wearing a life jacket. During most of the tour, the water gets only to your hips or chest, there are parts where the water gets deeper, but besides... More
0
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