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Bambu Tours: Tours & Tickets

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Traveller Overview
  • Excellent60%
  • Very good19%
  • Average1%
  • Poor5%
  • Terrible15%
Travellers talk about
“chichen”(19 reviews)
“company”(11 reviews)
“xcaret”(5 reviews)
About
Hi! Welcome To Bambu tours! Tailor-made tours to turn your holiday into unforgettable memories ! We speak english, francais, deutsch and español. 7/7, 9Am till 11pm.
Contact
Av. 10 Sur Plaza Antigua 12PB, Playa del Carmen, Mexico
Website
+52 33 8526 1449
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Bambu Tours Tours and Tickets
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Reviews (102)
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Traveller rating
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1 - 10 of 65 reviews
Reviewed July 29, 2019 via mobile

Me and my wife are from Brazil. We booked great trips in the bambu tours. They were so gentle thay became our friends, especcialy Claudia. If you are looking for nice trips with good prices, look for her!

Date of experience: July 2019
Thank fepacheco35
Reviewed July 18, 2019

Booked a tour via Viator the day before online. I was contacted by Raul from Bambu Tours a couple hours later. I was told we would meet at security gate at Golden Parnassus at 7:10 AM, since we were at an Airbnb close by. We...More

Date of experience: July 2019
2  Thank tudorj0624
Reviewed July 10, 2019 via mobile

We were sold on the idea of a full day whale shark excursion that stopped at Isla Mujeres for lunch and ceviche. I feel dooped by the tourism racquet in Mexico. While we got this basic set of activities, the experience was not worth the...More

1  Thank 683angelm
Reviewed June 13, 2019 via mobile

This was a complete rip off. I bought 3 tickets I never got my email with my tickets but was i was charged the 200$. In addition they reached out to me via what's up app telling where to meet ( which seemed odd). BEWARE...They...More

Date of experience: June 2019
Thank Jessica F
customerservicemex, Director de Relaciones con Clientes at Bambu Tours, responded to this reviewResponded June 14, 2019

Thank you in advance for taking the time to send us your comments. Please accept our sincere apologies for the inconveniences experienced. We are already taking action to ensure that situations like this do not occur again.

Reviewed June 4, 2019

The crew was great! The island, beautiful! We took the latest cruise, came back at sunset, gorgeous!

Date of experience: February 2019
Thank Delores G
Reviewed May 6, 2019

You're a captive audience and they treat you like one. The food was the worst food I've ever had traveling (and I love the food in Mexico), the tours (supposedly 1 hour) were ~20 minutes of information + 40 minutes of walking followed by 60...More

Date of experience: April 2019
Thank Reidiculus
customerservicemex, Director de Relaciones con Clientes at Bambu Tours, responded to this reviewResponded June 14, 2019

Thank you in advance for taking the time to send us your comments. Please accept our sincere apologies for the inconveniences experienced. We are already taking action to ensure that situations like this do not occur again.

Reviewed April 24, 2019 via mobile

This day trip was great. We were on the boat called the Induna with a super live fun crew. After sailing the beautiful turquoise sea we went snorkeling and enjoyed a party on the boat. We had lunch on another island which was a delicious...More

Date of experience: April 2019
Thank Laurenprice81
Reviewed February 25, 2019

The tour CLEARLY stated that we were purchasing a "CATAMARAN TOUR TO MUJERES ISLAND FROM PLAYA DEL CARMEN". This is NOT what was received. We ended up boarding a shuttle with several other people and were DRIVEN to CANCUN. We specifically booked this tour because...More

Date of experience: February 2019
3  Thank DavePMN
Reviewed February 7, 2019

As we were walking back to Playacar we passed by Bambu Tours to ask about prices and transport to Xcaret and Xplor. The service was very good, we got a great price on a package to visit both parks that included bus transport to/from our...More

Date of experience: November 2018
Thank 84AlexandraS
Reviewed January 2, 2019

We were looking forward to this trip on New Years Eve but it was not as advertised! Our driver picked us up on time and we arrived in Cancun and were quickly escorted away by a "salesman" who tried to upgrade us by telling us...More

Date of experience: December 2018
1  Thank Karen R
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