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Rocket Ride: Tours & Tickets

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  • Excellent0%
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3 weeks ago
“Failed to pick up”
21 Aug 2019
“DO NOT USE ROCKET RIDE MELBOURNE”
About
Professional Airport Transfer services, We want to offer simple, warm, flexible service with providing preferred mother tongue services with passengers in order to introduce as deep as possible about local culture for customers during the short trip.
Contact
566 St Kilda Rd, Melbourne, Victoria 3004, Australia
Website
+61 426 500 215
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Rocket Ride Tours and Tickets
from US$10.38
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from US$81.67
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9Reviews2Q&A
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Booked and paid in advance, waiting at Adelaide Airport, seven of us, received a phone call that they were unable to pick us up and to get a taxi, very disappointed, Jaycar has been amazing and refunded the cost, BUT Rob from Rocket Trip said he would pay my taxi fare as well,
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Did not arrive for our transfer to Melbourne Tullamarine after confirming 2 days prior! We had paid for this transfer 2 weeks prior to our visit! Waited for 1/2hr and had to use other transport so we did not miss our flight! A friend left a negative review and the company
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Driver did not show up. Do not use in Melbourne. Offers an unreliable service. Booked 2 weeks in advance through Viator. Kevin the ‘Senior Trip Manager’ confirmed via email 3 days after making the reservation. Waited at pick up location for 30 minutes after pick up time, made
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DO NOT USE ROCKET RIDE - they were late for the pick up and then never bothered showing up for the return ride to the airport. We were left stranded outside our accomodation for 1/2 hour before we ended up having to catch a taxi to the airport. We confirmed the pick up with
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Our flight was delayed due to weather, and we arrived a day late. For two consecutive days we attempted to reach this "company" via e-mail and phone/voice mail. Representatives from Viator also tried. Regardless of time of day, the phone was never answered. Occasionally we
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