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Traveller Overview
  • Excellent42%
  • Very good26%
  • Average6%
  • Poor6%
  • Terrible20%
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“halong bay”(5 reviews)
“these guys”(3 reviews)
About
Inspired by the passion of travelling and exploring the extraordinary, Asia Vacation Group has been established with the vision of delivering the ultimate travel experience to everyone to Vietnam, Indochina, Thailand, Japan, Malaysia, India. UK...more
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11 Queens Rd | Suite 902, Melbourne, Victoria 3004, Australia
Website
+61 3 9988 3029
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Reviews (66)
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1 - 10 of 66 reviews
Reviewed 2 weeks ago via mobile

We have recently returned from the Webjet Exclusive tour organised by Asia Vacation Group. The tour we joined had 6 other couples, was well organised and our guides in general were most knowledgeable and helpful. Optional tours that we went on were excellent. The reason...More

Date of experience: September 2019
Thank Roger H
Reviewed 4 weeks ago

We have recently returned from the 14 day Vietnam and Cambodia Discovery Tour and it was wonderful. Everything was so well organised and all of our tour guides were so knowledgeable and very obviously passionate about sharing really useful and interesting information about the areas...More

Date of experience: September 2019
Thank Jan A
Reviewed 4 weeks ago

Did the 9 days tour of Vietnam and left a bad taste in our mouths: 1. The Worst Tour Guide - One tour guide in Saigon, named Boi, was bossy, rude and couldn't speak proper English. I really had a hard time understanding him and...More

Date of experience: September 2019
Thank lexjay14
Reviewed August 27, 2019 via mobile

Just got back from 14 day Vietnam/Cambodia tour booked from Webjet Exclusives, it was great. AVG were very helpful when passed onto them. Flew from Sydney direct to Hanoi, which made a difference, some weren't so lucky. Met at airport by lovely Bang, 25 people...More

Date of experience: August 2019
Thank todd2504
Marketing A, Customer Service Representative at Asia Vacation Group, responded to this reviewResponded August 29, 2019

Dear Valued Customer, Warm greetings from Asia Vacation Group! On behalf of AVG, I'd like to thank you for your detailed feedback. It's certainly our great pleasure to accommodate you on the tour and to introduce Vietnam and Cambodia to you. We are glad you...More

Reviewed August 9, 2019

We paid close to $3000 For a 14 day trip around Vietnam and Cambodia, day 1 was arriving at close to midnight, day 2 was traveling on a bus for around 5 hours, day 3 was a 6 hour bus ride and 6:30am starts everyday...More

Date of experience: August 2019
Thank Lee G
Marketing A, Customer Service Representative at Asia Vacation Group, responded to this reviewResponded August 12, 2019

Hello Lee G, Warm greetings from Asia Vacation Group! Thank you for taking the time to share with us your valued feedback about your recent experience with us. It's certainly our biggest regret that the experience did not meet your expectation. We'd like to advise...More

Reviewed July 31, 2019

I’m am awaiting management to respond. I had a horrific experience. I will take the time to pop in all the communication. It is abhorrent.More

Date of experience: July 2019
Thank EllieT147
Marketing A, Customer Service Representative at Asia Vacation Group, responded to this reviewResponded August 5, 2019

Hello Ellie, Warm greetings from Asia Vacation Group! Please be advised we sent you an email immediately after the tour ended to address some of the issues that happened during your tour. However, we did not hear from you and we certainly would love to...More

Reviewed July 21, 2019 via mobile

My review is based solely on the handling of our holiday and NOT the holiday itself. The holiday in Vietnam and Cambodia 2018, was a wonderful experience with fabulous accommodation, BUT getting there and the room set ups were a series of nightmares and blunders,...More

Date of experience: August 2018
Thank Dinokym
Reviewed June 29, 2019

Well organised and informative trip. Local guides were all welcoming and helpful. Vietnam is an eye-opener and a trip we are glad we undertook. Hotels were located outside of main areas, a deluxe version would have been a useful option providing better locations. The train...More

Date of experience: May 2019
Thank GrantF1010
Marketing A, Customer Service Representative at Asia Vacation Group, responded to this reviewResponded June 30, 2019

Dear Valued Customer, Warm greetings from Asia Vacation Group! Thank you for taking your time to share with us about your recent tour experience. We sincerely hope that you have had a great time touring around Vietnam and enjoying a beach break in the beautiful...More

Reviewed June 24, 2019 via mobile

This was one of the many highlights throughout our tour, we were picked up from our hotel in the morning by bus which took us on a scenic trip for an hour up the mountain. Once we alighted from the bus our guide quickly had...More

Date of experience: June 2019
1  Thank Lisa C
Marketing A, Customer Service Representative at Asia Vacation Group, responded to this reviewResponded June 24, 2019

Hello Lisa, Warm greetings from Asia Vacation Group! First of all, thank you so much for your feedback. It's lovely knowing that you have well enjoyed the Golden Bridge Tour. We believe that through out the trip, you have gained fantastic memories and great experiences....More

Reviewed June 22, 2019 via mobile

Our two-way seaplane tour to and from Halong Bay, topped off with a one-night stay on the Emperor Cruise, was one of our most memorable experiences. Everyone, from the co-pilots, to the experiences manager and the chef on board the cruise, saw it as their...More

Thank cedieleo
Marketing A, Customer Service Representative at Asia Vacation Group, responded to this reviewResponded June 23, 2019

Hello Valued Customer, Warm greetings from Asia Vacation Group! It is absolutely lovely knowing that you have well enjoyed the trip, and satisfied about all the services that we have provided. We believed that we have created unforgetable experiences and memories for you. AVG is...More

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Questions & Answers
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Departure519335
June 6, 2019|
AnswerShow all 8 answers
Response from asiavacationgroupau | Property representative |
Dear Valued Customers, Greetings from Asia Vacation Group! First of all, thank you so much for sending us your feedback about your recent trip to Vietnam and Cambodia. It's lovely knowing that you are satisfied with our tour... More
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