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  • Excellent81%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible0%
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“wai o tapu”(66 reviews)
“these guys”(8 reviews)
About
Headfirst Travel Rotorua offers several day tours out of Rotorua. - Geyser Link Shuttle - Explore Rotorua's thermal wonders. Start your day with a visit to Lady Knox Geyser and see the amazing eruption of a real geyser. Waiotapu Thermal Wonderland...more
Suggested duration: More than 3 hours
Contact
Rotorua 3007, New Zealand
Website
+64 3-477 9083
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Reviews (198)
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All reviews wai o tapu these guys geothermal activity interesting things morning tour lady knox thermal lakes great trip visiting rotorua geothermal wonderland new zealand waimangu hobbiton snapshot driver geyser mud
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1 - 10 of 171 reviews
Reviewed 6 days ago

We chose this over Wai-O-Tapu as everyone at our accommodation said it was a more natural experience...and they were right! Although the path for the walk is well cared for and safe. The surrounding bush and thermal features are untouched and there is lot to...More

Date of experience: November 2019
Thank dee6jay
Reviewed 2 weeks ago

Wai-O-Tapu was OK, very developed and very crowded. Waimangu was far less crowded far less developed and far more beautiful. The tour guide on the way out was great, very knowledgeable and the bus was comfortable.

Date of experience: November 2019
Thank Jason E
Reviewed 2 weeks ago via mobile

John and Catherine were a joy, start to finish they were informative on the way up and noticed how tired we were on the return allowing for a senenic and tranquil return. Accommodating, knowledgeable and wonderful start to finish we highly recommend them and the...More

Date of experience: November 2019
Thank James D
Reviewed September 15, 2019 via mobile

Good for my family holiday in new Zealand and Happy trip and fun for the kids. We are neighbor with Australia and new Zealand.

Date of experience: September 2019
Thank Intae K
HeadfirstTravelTeam, Director of Sales at Headfirst Travel, responded to this reviewResponded 4 weeks ago

Thanks for taking the time to review us. Yes, this sure is a great activity for the entire family. Kids love the glowworms - It is a proper adventure for them

Reviewed August 25, 2019

Convenient trip with lots of things to see and experience. though we had to pay extra for the second route of glowworm caves. Hobbiton was really scenic and extraordinary.More

Date of experience: November 2018
Thank traveltape0
HeadfirstTravelTeam, Director of Sales at Headfirst Travel, responded to this reviewResponded October 6, 2019

Many Thanks for the review! We offer a variety of add-ons on our tours. Our most popular trip is the Two Cave and Hobbiton Trip. We provide customers with the option to upgrade on the day if only One Cave has been booked. This is...More

Reviewed August 4, 2019

Because of no enough time & no Driving in this Holiday trip, I chose to join the Wai-O-Tapu and Waimangu one day tour provided by the Headfirst Travel's. Wai-O-Tapu & Waimango are very good places worth visiting,and the bus driver (sorry I forget your name)...More

Date of experience: July 2019
Thank pettitwu
HeadfirstTravelTeam, Director of Sales at Headfirst Travel, responded to this reviewResponded October 6, 2019

Thank you for taking the time to review your trip. We highly recommend this trip - You can really take in the fascinating scenery on the way when you are not self-driving. It is also very interesting to listen to our informative guides - They...More

Reviewed July 22, 2019 via mobile

Christine was our driver today, and she was super knowledgeable and enthusiastic! We really appreciated her passion for Maori culture and suggestions of things to do in the area. Thanks Christine!!More

Date of experience: July 2019
Thank AmandaK1392
HeadfirstTravelTeam, Director of Sales at Headfirst Travel, responded to this reviewResponded September 2, 2019

Thanks so much for your review, Amanda! Christine sure is an amazing member of our team! Like all of our drivers, Christine's knowledge enthusiasmis a great asset to our team. It is really interesting learning about New Zealand's Maori culture! Thanks for travelling with Headfirst...More

Reviewed July 8, 2019

We did the all-day visit to Waimangu, and it was well worth the time. It's a spectacular park with hot springs, vents, geysers and amazing pools everywhere you go. We also saw lots of native plants and birds, as well as not-so-native - a whole...More

Date of experience: July 2019
Thank 5ZBaum
HeadfirstTravelTeam, Director of Sales at Headfirst Travel, responded to this reviewResponded July 15, 2019

Thanks so much for the review! Waimangu truly is a hidden gem! You are totally right in saying that is spectacular (It is one of our favourite places too) Waimangu certainly is a must do for your Rotorua trip! So glad you had such an...More

Reviewed June 29, 2019 via mobile

First things first, if you rented a car, buy tickets direct from the caves and Hobbiton, DO NOT take this “tour”. My family and I travel a lot and were highly unsatisfied with our days outing with Headfirst Travel. They do not offer a “tour”,...More

1  Thank toddmcd17
HeadfirstTravelTeam, Director of Sales at Headfirst Travel, responded to this reviewResponded July 2, 2019

Hi Todd Thank you so much for your valuable feedback it certainly appears you had a less than an enjoyable day. We endeavour to provide a memorable experience for a range of customers and clearly we got some parts of your trip wrong. We apologise....More

Reviewed June 13, 2019 via mobile

A huge shout out to Leon in the Res team for helping us coordinate a few different things at such short notice! We were picked up promptly and on time before a smooth ride out to Waitomo with some interesting commentary as we were driving...More

Thank NoelR1991
HeadfirstTravelTeam, Director of Sales at Headfirst Travel, responded to this reviewResponded July 2, 2019

Thanks for the review Noel! We sure are lucky to have Leon and the res team as part of our team! They are absolute legends at handling all bookings! They have a great ability to help out with any request (Big or small) he wetsuits...More

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Questions & Answers
Ask a question
ThatLostCanuck
April 20, 2018|
Answer
Response from HeadfirstTravel | Property representative |
Hi there! Thank you for your enquiry. We do have a Hobbiton only option that currently departs Rotorua around 2.15pm and returns around 6.45pm. From 1st May this schedule will change to departing 1.15pm returning around... More
0
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Mango211
December 8, 2017|
AnswerShow all 2 answers
Response from HeadfirstTravel | Property representative |
Hi there! The main difference is that tour #929 includes a Movie Set Tour at Hobbiton, which #918 does not. However, as both tours use the same bus, those passengers who choose not to do a Hobbiton Tour will have 2 hours to... More
1
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