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Certificate of Excellence
Traveller Overview
  • Excellent41%
  • Very good44%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“amtrak train”(27 reviews)
“lots of shops”(39 reviews)
Union Station D.C. Is a superbly restored, historic, mixed-use, intermodal transportation and shopping center located just blocks from the U.S. Capitol Building. This historic hub of culture services more than 90,000 people a day as a major...more
Certificate of Excellence
Suggested duration: < 1 hour
50 Massachusetts Ave NE, Washington DC, DC 20002-4214
+1 202-289-1908
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Reviews (2,240)
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All reviews transportation hub amtrak train lots of shops beautiful station main hall beautiful architecture postal museum shake shack tour buses the lower level capitol hill platform restoration escalator signage passengers mall
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1 - 10 of 1,728 reviews
Reviewed 2 days ago

Took Amtrak out of Union Station to New York. The station is clean and fairly busy with passengers. We got out of DC without any issues. When we returned we stopped in the food court to get something to eat before we hopped on metro...More

Date of experience: September 2019
Thank SootzieQplus2
Reviewed 3 days ago

Union station is an American treasure, fully restored to glorious condition. We spent two hours throroughly exploring the station, and appreciating both the original splendor of the design, and the painstaking work and authenticity of the restoration.

Date of experience: September 2019
Thank TripwDollie
Reviewed 4 days ago

We were struggling to find places that our kids would eat and our tour guide from Dr. Roe's office at the capitol suggested Union Station. We went and were very glad we did because they had something for everyone to eat there and it was...More

Date of experience: October 2019
Thank Sightsee522946
Reviewed 1 week ago via mobile

Before deciding you to store a bag here, please give serious consideration to just how badly you want or need to. I’m still standing here, 20 mins after arriving at the bag check, and 15 mins after it was my turn. People behind me just...More

Date of experience: October 2019
Thank slovaktoo
Reviewed 1 week ago

This is the perfect place to kill time while waiting for your train. There were plenty of choices for food and drink. The retail portion was nice.

Date of experience: August 2019
Thank aford9909
Reviewed 2 weeks ago via mobile

We needed a place to park a 15 passenger van for the day while we went sightseeing. Union station was the perfect place. The cost is 2 dollars per hour $20 per day. We parked on level two every day and found parking spaces easily....More

2  Thank Hippowazhere
Reviewed 4 weeks ago

Loved the architecture. It is pure art and a total surprise to me! I was even surprised by the amount of food places and shops they had, but unfortunately by the time I entered the station at 7PM, majority of the shops were closed. I...More

Date of experience: September 2019
Thank Praths-BLR
Reviewed 5 weeks ago via mobile

Enjoyed arriving here and wandering through. Beautiful design and nice portico. Really impressive walking out and seeing capital hill. Easy access to taxis helped us a lot. Oh and a couple of good eateries. Nicely done !

Date of experience: September 2019
Thank Andrew-Leakey
Reviewed September 7, 2019

I've read the reviews that said the place was dirty and that panhandlers drove them crazy. Didn't experience any of that. One woman pushing a baby stroller stuck out a cup asking for money but that was it. I visited around noon on a Friday...More

Date of experience: September 2019
Thank John M
Reviewed September 5, 2019

A lovely place to explore. Great food court on the ground floor and other dining options. Love the architecture. .

Date of experience: August 2019
Thank Mya2018
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Questions & Answers
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September 14, 2019|
AnswerShow all 4 answers
Response from gredave | Reviewed this property |
As you enter Union Station, turn left and walk to the very end of the building; walk down the stairway to the Metro and choose the walkway to the red line Also, there is an information kiosk near the entrance to Union... More
July 5, 2019|
AnswerShow all 4 answers
Response from Donna R | Reviewed this property |
Plan to arrive early - very early (30 minutes to 2 hours before departure). Boarding gates are usually posted 15 minutes prior to a train's departure. Many stations have monitors and signs that display the boarding gate... More
Jay B
June 17, 2019|
AnswerShow all 3 answers
Response from LewisandVivian13 | Reviewed this property |
I did not see any, however I wasn’t looking for that. We carried a backpack around with items we needed.