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Best Guides -Tours in St. Petersburg Tours and Tickets
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Traveller Overview
  • Excellent93%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“private tour”(73 reviews)
“two days”(78 reviews)
“day tour”(79 reviews)
Contact
H. 5, Kanal Griboedova embankment. | Off. 205, St. Petersburg 191186, Russia
Nevskiy
Website
+7 921 906-09-67
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Popular mentions
I thought I contacted Elena, a private person and didi it because she was answering questions on the forum. only later i discovered that this was a compagny of guides, the bests :) what i can assure is that effectively Elena was great and very professional. Timing was perfect,
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Response from MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg
Responded 5 weeks ago
Dear kekenu, Thank you for your for sharing your experience. I think your review will be very helpful for future travelers. Yes, your guide Elena Gumennay very often answers questions on the TA forum. She is one of the very best and most experienced guides in our city and I believe her suggestions on the forum are very valuable and useful. I will let her know about this review. Thank you! Masha Vankova & Best Guides Team
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Our trip was 3 days in St. Petersburg (on our own), then a Baltic Sea cruise - 4 adults. Best Guides was highly recommended on Trip Advisor – a well-earned rating. Prior to the trip we had several emails with the Best Guides office staff – they were always prompt and very
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Response from MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg
Responded 5 weeks ago
Dear L0VtoTravel, Thank you for your very warm words about our guide Anna N. I’m so pleased! She is one of my favorite guides and she is really great! Thank you for the good words about our service. We all did our best to provide excellent tours and we are just happy our guests like the result 😊 We are very glad you you had such a grate trip! Hope you will return to St. Petersburg and stay with us :) Masha Vankova & Best Guides Team
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We did the two day tour starting with a quick overview of the city and then a fabulous walk in the Hermitage Museum ("Winter Palace"). Our guide, Edward was absolutely top-notch, considerate, patient, extremely well informed about history and arquitecture, fascinating anecdotes
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Response from MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg
Responded Oct. 20, 2019
Dear FIRMERTHANYOU Thank you for the 5 star review! Special thanks for the good words about Edward. He is a new member of our team so I’m very glad to know you liked him. Thank you! Masha Vankova, Best Guides
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I've reviewed this company before. I would recommend them over any shore excursion or other bus tour. They have flexibility in planning depending upon your personal goals and interests. If you are an English speaking tourist, Olga and Oksana have very conversational English.
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Response from MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg
Responded Oct. 17, 2019
Dear TARDISTOURING, Thank you so much! Thank you for the good words about our company and for the recommendations. I’m glad you liked Olga and Oksana but I have to say that all our guides are good. I personally don’t like “memorized lectures” so I always make sure our guides provide interesting and exiting tours – not lectures 😊. You are always very welcome to St. Petersburg! Hope to see you again! Masha Vankova, Best Guides
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I have been in St. Petersburg for the first time in September 2019 and not only as a visitor but I was in charge of organizing our company retreat. Can not thank enough Masha and Natasha for dealing with our initial schedule uncertainties, for the long list of requirements which
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Response from MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg
Responded Oct. 20, 2019
Dear Edlira! Thank you so much for the worm words. Yes, we all did our best to provide excellent service for your company. I’m so glad you liked the result! All the best! We always will be happy to see you in St. Petersburg again. Masha Vankova, Nathash Zykova, Anna Nekrasova & Best Guides Team
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