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Airport Service: Tours & Tickets

Open Now: 12:00 a.m. - 11:59 p.m.
Open today: 12:00 a.m. - 11:59 p.m.
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Certificate of Excellence
Traveller Overview
  • Excellent80%
  • Very good10%
  • Average1%
  • Poor2%
  • Terrible7%
Travellers talk about
“felt safe”(3 reviews)
“these guys”(2 reviews)
Airport Service Brazil is the only travel company certified by TripAdvisor with the certificate of excellence 2018. For the total trust in its services, it is also the only company that appears as a highlight in all other pages of the category in...more
Certificate of Excellence
Open Now
Hours Today: 12:00 a.m. - 11:59 p.m.
Rio de Janeiro, State of Rio de Janeiro 22250-145, Brazil
+55 21 4062-7998
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Airport Service Tours and Tickets
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Reviews (165)
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1 - 10 of 46 reviews
Reviewed 5 days ago via mobile

Despite my plane being delayed by 40 minutes I still had to wait a further 20 minutes for the driver to arrive. At least there was a representative at the airport who explained the situation and suggested it was because of heavy rain in the...More

Date of experience: November 2019
Thank Passenger622084
Reviewed 2 weeks ago

This transfer is absolutely pointless. The driver couldn't speak English and his superior had to call me whilst in the car. It was just hassle, I was advised to stay there for two hours and that I would be picked up outside. The Botanical Gardens...More

Date of experience: July 2019
Thank dylanjacobs
Reviewed 3 weeks ago via mobile

At first I was nervous but it was a safe ride over to the hotel it’s like an Uber! Nice guys I definitely recommend they hold a sign up with your name

Date of experience: October 2019
Thank Daydream705916
Reviewed 4 weeks ago

The museum of tomorrow is worth a visit just to walk around the architecture outside - the building is very unique and has great views of the bay and bridge connecting to Niteroi. Arrive early - if you are interested in science you will want...More

Date of experience: October 2019
Thank jazfrench
Reviewed October 11, 2019

Booked the firm months in advance. Drivers turned up with what's app prompts. Just as well airports provide wifi for this usage. No issues. Drivers were nice to deal with. Used google translate to communicate. Also booked full day excursion for sight seeing. In hindsight...More

Date of experience: October 2019
Thank Shelly G
Reviewed September 1, 2019

Easy and convenient. Greeter waiting with sign, short walk to curb and driver arrived very quickly. Would recommend as a trouble free way to get to hotel.

Date of experience: August 2019
Thank suzanneb574
Reviewed September 1, 2019

Representative was waiting with sign, helped us with luggage and waited about 2 - 3 minutes with us for our car to pull up to the curb. Great worry free transfer.

Date of experience: August 2019
Thank Visitor726
Reviewed July 5, 2019

We received a confirmation of our airport to hotel shuttle. We were told to expect someone would meet us at the airport reception area. Nobody was there, and it wasn't crowded. Furthermore, I showed people the picture of the bus on this ad, nobody had...More

Date of experience: June 2019
Thank Airbusflyer
AirportService, CEO at Airport Service, responded to this reviewResponded July 18, 2019

The company responsible for shared transfer at the airport is Shuttle Rio (https://www.tripadvisor.com/Attraction_Review-g303506-d8533161-Reviews-Shuttle_Rio-Rio_de_Janeiro_State_of_Rio_de_Janeiro.html). They operate this service. Despite our company name is Airport Service, we are not responsible for all airport transfers. Please send the complaint directly to them. If you need help, I am...More

Reviewed June 4, 2019

Everything was perfect: car, driver, service, advise for an affordable cost I warmly recommend this supplier!More

Review collected in partnership with this attraction
Date of experience: March 2019
Thank karine88888888
AirportService, CEO at Airport Service, responded to this reviewResponded August 12, 2019

Hello Karine! We hope everything goes well with you. The company wants to say that we are really happy to meet your expectations! Airport Service is very proud to be at this level, and daily, to succeed in conquer generous customers like you. Your recommendation...More

Reviewed June 2, 2019

We booked a shuttle transfer service to out hotel and we were not let down. They are professional and will always follow up with you. The driver was there waiting for us and even though we don't speak Portugese, everything still went smoothlyMore

Review collected in partnership with this attraction
Date of experience: March 2019
1  Thank Explore57581795833
AirportService, CEO at Airport Service, responded to this reviewResponded August 12, 2019

Hello, We are really delighted to hear about your positive experience with Airport Service, Kempton. Among all the care we take to serve and satisfy our customers, we know that language is crucial and will never hinder our good service! Rely on us and our...More

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Questions & Answers
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February 13, 2018|
Response from WoollyJumbo | Reviewed this property |
We found the them very safe and reliable. Their customer service staff are very helpful and would recommend you contact them directly if you have any further concerns. Just look up Rio Airport Service on trip advisor and... More
December 13, 2017|
Response from WoollyJumbo | Reviewed this property |
Type - Rio Airport Service on trip advisor search section and you'll find the link to the website, along with numbers etc. Hope this helps :)