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The Queen Mary: Tours & Tickets

Open Now: 10:00 a.m. - 10:00 p.m.
Open today: 10:00 a.m. - 10:00 p.m.
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Traveller Overview
  • Excellent40%
  • Very good32%
  • Average16%
  • Poor6%
  • Terrible6%
Travellers talk about
“ghost tour”(230 reviews)
“engine room”(207 reviews)
“self guided tour”(179 reviews)
About
Old Hollywood glamour. A rich maritime history. Authentic 1930s Art Deco décor. The Queen Mary is a full-service Long Beach hotel, historical landmark, and entertainment venue featuring award-winning restaurants, historical attractions, numerous...more
Open Now
Hours Today: 10:00 a.m. - 10:00 p.m.
Suggested duration: More than 3 hours
Contact
1126 Queens Hwy, Long Beach, CA 90802-6331
Website
+1 877-342-0738
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The Queen Mary Tours and Tickets
The Queen Mary
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Reviews (2,954)
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Traveller rating
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All reviews ghost tour engine room self guided tour princess diana exhibit queen mary glory days beautiful ship promenade deck ghosts and legends art deco ocean liner special effects step back in time old lady piece of history swimming pool dining room
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1 - 10 of 2,637 reviews
Reviewed 5 days ago
Review of: The Queen Mary

This look into the past was well worth our time. We stayed at the onboard hotel and were able to explore the ship over a two day period. The cost was less than a conventional hotel and allowed us the time to really see everything...More

Date of experience: October 2019
Thank David S
QM1934, Manager at The Queen Mary, responded to this reviewResponded 3 days ago

Hello David, Thank you so much for taking the time to leave your feedback regarding your visit. We are so glad that you enjoyed your time aboard and we hope to see you again soon!

Reviewed 5 days ago
Review of: The Queen Mary

My husband's father went overseas in WWII on the QM. He (husband) was informed of this as a child and wishes he'd questioned more about it as he matured. Seeing a documentary on it prompted me to make reservations. There is no doubt that the...More

Date of experience: September 2019
Thank mjwbnw
QM1934, Manager at The Queen Mary, responded to this reviewResponded 3 days ago

Hello, Thank you for joining us aboard the Queen Mary! We are so glad to hear you enjoyed your stay. We are happy to host you with true Queen Mary hospitality, as customer experience remains a top priority to us. Thank you again for staying...More

Reviewed 6 days ago via mobile

On a recent trip to Long Beach I had an opportunity to visit the Queen Mary. It has plenty of history value lots to see with two hours. It was in its original condition just as it’s advertising’s however I didn’t like the antiquated smell...More

Date of experience: September 2019
Thank leenylove
QM1934, Manager at The Queen Mary, responded to this reviewResponded 3 days ago

Hi, Thank you for visiting the Queen Mary. We appreciate your feedback as it allows us to better improve our services.

Reviewed 1 week ago

In Long Beach for a business trip, and decided to stay on the QM for a night before traveling home. Rented a Deluxe King room and found it to be comfortable and spacious. Everything worked, but would not be consider it luxurious by modern luxury...More

Date of experience: September 2019
Thank RoadLessTraveledx2
QM1934, Manager at The Queen Mary, responded to this reviewResponded 3 days ago

Hi, Thank you for joining us on the Queen Mary. We are happy to hear of your wonderful experience aboard. We appreciate your positive feedback as it lets us know what our customers enjoy most about the Queen Mary. We hope to see you again...More

Reviewed 1 week ago
Review of: The Queen Mary

Great value for proximity to the Long Beach Convention Center, even with the surprise $25/night to park and about the same in additional fees. The quality and vibe reminds me of the Raffaello in Chicago or the New Yorker in Manhattan. It ain't new, and...More

Date of experience: October 2019
Thank Alger_Chambers
QM1934, Manager at The Queen Mary, responded to this reviewResponded 1 week ago

Hello, Thank you for joining us aboard the Queen Mary and for taking the time to review your stay. We appreciate your thorough review, as it is feedback like this that allows us to better understand where our guest services can improve. Customer satisfaction remains...More

Reviewed 1 week ago

We really enjoyed seeing the ship. The wood planking on the deck and all the intricate wood detail on the walls and stairways was amazing to think how fancy this must have been for its time. It looks just like you'd imagine an antique luxury...More

Date of experience: October 2019
Thank 264BeachFam
QM1934, Manager at The Queen Mary, responded to this reviewResponded 1 week ago

Hi! We are so glad that you enjoyed your time aboard! We hope to see you back again soon.

Reviewed 2 weeks ago

We were excited to see the Queen Mary, given its historic status and reputation. Unfortunately some areas rather let the visit down. The areas that you can visit are fantastic; the engine room and isolation ward being particular highlights. Unfortunately the ship has been extensively...More

Date of experience: October 2019
Thank BigAndy5858
QM1934, General Manager at The Queen Mary, responded to this reviewResponded 2 weeks ago

Hi, Thank you for visiting the Queen Mary. We appreciate your feedback as it allows us to better improve our services. We will address your concerns accordingly, as customer satisfaction remains a top priority to us. Thank you again for staying with us.

Reviewed 2 weeks ago
Review of: The Queen Mary

It's a gorgeous ship that I booked a night in the ship with my girlfriend. It had a lot to see but that's about it. It was expensive and there were a lot of taxes and fees that came along with the stay that made...More

Date of experience: September 2019
Thank peternX7152TY
QM1934, Manager at The Queen Mary, responded to this reviewResponded 2 weeks ago

Hello, Thank you for joining us aboard the Queen Mary, we appreciate you taking the time to review your stay. We have passed along your feedback to the appropriate department so we may better improve our guest experience. We hope to see you aboard in...More

Reviewed 3 weeks ago
Review of: The Queen Mary

An interesting experience, with the opportunity to use a cabin on this famous ship. Although I booked a superior king cabin, at the price paid, i would have expected all the lights to work and not to find the cooling control hanging off the wall....More

Date of experience: September 2019
Thank Paul D
QM1934, Guest Relations Manager at The Queen Mary, responded to this reviewResponded 2 weeks ago

Hello Paul, Thank you for staying aboard the Queen Mary and for taking the time to review your visit. We are sorry to hear of your negative experience with us. We will address your concerns accordingly with the appropriate departments, as we are always looking...More

Reviewed 3 weeks ago
Review of: The Queen Mary

Room was nothing like the picture. Better to stay at a hotel that is newer near QM. The room was not worth the $$$ parking is 25.00 per night. The toilet barley flushed. Bathroom smelled like mildew, also the bath tub was very small. The...More

Date of experience: September 2019
Thank f_quintana661
QM1934, Guest Relations Manager at The Queen Mary, responded to this reviewResponded 2 weeks ago

Hello, Thank you for visiting us aboard the Queen Mary. We are sorry to hear of your negative experience and we apologize for any inconvenience during your most recent stay. Customer satisfaction is of top priority to us, and we are sorry we failed to...More

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Questions & Answers
Ask a question
verdesage
September 24, 2019|
AnswerShow all 13 answers
Response from eileen c | Reviewed this property |
There are elevators but it is a long walk to many areas. Parts will be off limits too since there are some parts that the hallways are tight. You could easily have lunch in the restaurant and go to the movie area.
1
Vote
MMHorse
September 22, 2019|
AnswerShow all 4 answers
Response from Escape205318 | Reviewed this property |
check in is noon.
1
Vote
Road27951137586
March 24, 2019|
AnswerShow all 3 answers
Response from peterlP2566QG | Reviewed this property |
I used a debit card for both the reservation and deposit as well as incidentals during my stay without any issues
0
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