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Gray Line Miami Tours: Tours & Tickets

Open today: 6:00 a.m. - 7:30 p.m.
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Traveller Overview
  • Excellent31%
  • Very good29%
  • Average18%
  • Poor8%
  • Terrible14%
Travellers talk about
“biscayne bay”(11 reviews)
“day trip”(5 reviews)
“national park”(2 reviews)
A trip to Miami is not complete without visiting the Everglades, nature at its best. Our tour includes an airboat ride, alligator show and amazing views. The experienced airboat captain-guide takes tourists every day to this unique ecosystem where...more
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Hours Today: 6:00 a.m. - 7:30 p.m.
Suggested duration: More than 3 hours
815 NW 57 Ave., Suite 217, Miami, FL 33131
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Gray Line Miami Tours Tours and Tickets
Key West Day Trip
444 Reviews
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Reviews (167)
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Reviewed 1 week ago via mobile

Huge shout out to David and Maurice (Bus Driver). Both of them made the journey smooth and efficient. Tickets (Trolley Tour) were taken care of and easy when we arrived in Key West. It is an awesome day trip if you are looking to visit...More

Date of experience: October 2019
Thank 460jonathanb
Reviewed 2 weeks ago via mobile

We had a very pleasant time on the trip to key west. The guide was super nice and we went parasailing which was also so much fun. Would recomend!

Date of experience: September 2019
Thank klarajurkovnik
Reviewed 3 weeks ago

Nothing to do there , very boring and overrated trip. the beach was very dirty , full of alges and wood sticks .More

Date of experience: September 2019
Thank SharanSharan
Rocio F, Manager at Gray Line Miami Tours, responded to this reviewResponded 2 weeks ago

Thanks so much for writing this review. We are very sorry your experience was not up to expectations. We experienced the island first hand before loading the products and we have found that Bimini has so many different and unique activities to offer, from snorkeling...More

Reviewed 4 weeks ago via mobile

Absolutely fantastic value, to be honest just the trip alone was great value but Tamara the tour guide is fantastic and kept us really well informed of all of the local areas as we passed through.

Date of experience: September 2019
1  Thank Laurie R
Rocio F, Manager at Gray Line Miami Tours, responded to this reviewResponded 2 weeks ago

Thank you Laurie! Your review feels like a nice cozy hug as we work tirelessly every day to reach our 100% client satisfaction goal. I will most definitely forward Tamara your nice words. Have a wonderful day!

Reviewed May 7, 2019

Dirty old white coach with bashed wheel arch and rear bumper hanging off was no resemblance to execute coach on their website. Driver did not provide much information during tour. Did not stop at Coco Walk or Wynwood only stop was 25 min at Little...More

Date of experience: April 2019
1  Thank Ian M
Reviewed April 16, 2019

I was told that Everglades tours require a little patience. since timing is not guaranteed, but this experience with Grey Lines was far beyond my worst expectations!! We reserved for a Sunday morning tour in April, and the pickup was at the hotel. On Sunday...More

Date of experience: April 2019
2  Thank Alessandro F
Rocio F, Manager at Gray Line Miami Tours, responded to this reviewResponded May 28, 2019

We are extremely sorry for this inconvenience. We understand that a refund sometimes is not the best solution; however we are are working on fixing these issues that sometimes arise when there are events in town. We apologize one more time and if you ever...More

Reviewed April 2, 2019

My friends and I booked the Everglades Airboat trip. We arrived to the meet up point and waited for a our bus. A bus that said gray line dolphin mall arrived but that bus said nothing about a trip to the everglades. Upon calling customer...More

Date of experience: April 2019
1  Thank Loloolivier
Reviewed January 27, 2019

My wife and I had booked this trip to the national park, operated by Grayline. On the day of the trip, which was scheduled for the morning of 22 Dec 2018, the coach did not turn up. On checking with their office, they gave some...More

Date of experience: December 2018
Thank bSrikumar41
Reviewed December 18, 2018 via mobile

We booked this tour months in advance ..... After a very average bus tour around Miami with a foreign operator whose English was often not clear we were dropped off at Bayside waterfront for 1,5hrs to wait for our pick up to Everglades 2,5hours later...More

Date of experience: December 2018
2  Thank Leanne M
Reviewed December 1, 2018 via mobile

Bought a tour from Viator to Everglades and it was operated by Gray Line. It wasn’t mentioned in any material it would be also a shuttle to Dolphin Mall. Pick ups from hotel should have been finished by 10:30 but were we still at 11...More

Date of experience: December 2018
1  Thank PetriKoo
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