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Asterride: Tours & Tickets

Open Now: 12:00 a.m. - 11:59 p.m.
Open today: 12:00 a.m. - 11:59 p.m.
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Traveller Overview
  • Excellent88%
  • Very good4%
  • Average0%
  • Poor0%
  • Terrible8%
Travellers talk about
“baggage claim”(4 reviews)
“great ride”(3 reviews)
“vehicle”(6 reviews)
About
asterRIDE World-Class Ground Transportation offers first class sedan, SUV, Limousine, Airport Shuttles, and buses which unites passengers with professional Chauffeurs. asterRIDE operates across the globe including the US, Canada, Mexico, Europe...more
Open Now
Hours Today: 12:00 a.m. - 11:59 p.m.
Suggested duration: < 1 hour
Contact
Las Vegas, NV 89107
Website
+1 844-589-7433
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Asterride Tours and Tickets
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Reviews (30)
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LanguageEnglish
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1 - 10 of 30 reviews
Reviewed 2 weeks ago via mobile

Driver was late for the pickup, made a personal detour then I was billed above the quoted price. Have not done the final leg of the trip yet.

Thank carole_cys
Seth R, General Manager at Asterride, responded to this reviewResponded 2 days ago

Hi Carole, thanks for your feedback and apologize for this.. Can you please email us at reservations@asterride.com so we can help further? Thanks, Seth

Reviewed 4 weeks ago

Prompt polite professional fantastic service I would recommend to anyone who needs a professional to get them somewhere safe and fast.

Review collected in partnership with this attraction
Date of experience: February 2019
Thank Jonathan L
Reviewed August 30, 2019

Your tip is not given to the driver. You must tip them separately, so why would you leave a tip that the company steals? Pay your fee online, then tip the driver separately. My driver did an excellent job and I would recommend this company...More

Date of experience: August 2019
Thank Gary R
Seth R, General Manager at Asterride, responded to this reviewResponded August 31, 2019

Hi Gary, Thanks for letting us know. The agency you booked with didn't inform us of a tip was included. We will research and ensure of course all drivers get tips. We always pay tips to drivers. Thanks for your patronage and we hope we...More

Reviewed July 8, 2019

Booked this company via Expedia to transport my family and I to/from SAN Francisco airport to our hotel in Fisherman’s Wharf. I had some bad review of other airport transfer companies but couldn’t have been happier with Asterride. They were in constant contact via email...More

Date of experience: July 2019
Thank DarinGee
Seth R, General Manager at Asterride, responded to this reviewResponded August 31, 2019

Thanks Darin for your feedback. We look forward to helping you again.

Reviewed June 16, 2019

Did not show. When i called, they said they did not get the information from tripadvisor despite my having a confirmation number and could not come get us. Surprised to see i received a request to review as services were not rendered as we had...More

Date of experience: June 2019
Thank Journey597592
Seth R, General Manager at Asterride, responded to this reviewResponded June 17, 2019

HI Lisa, We apologize for this as there was a technology glitch and the new dispatcher on Saturday didn't know how to find your booking. We will be sure your booking is refunded. Sorry for the inconvenience caused to you. We can also offer you...More

Reviewed June 1, 2019

Confusing at pick up and return. Difficult to find driver at airport. Confusing texts sent by asteride at hotel on departure. Called Asteride number and no one answers. Left message and no one returns call.If you need to contact them after scheduling rides you are...More

Date of experience: May 2019
Thank jhboston
Reviewed May 21, 2019 via mobile

Drivers very pleasant and knowledgeable. Would suggest it for anybody who doesn't like crowds or waiting. Great experience will do it again

Date of experience: May 2019
Thank Botto0304
Reviewed May 19, 2019 via mobile

The service was amazing. Drivers were friendly, professional and on time. You pay more than for Uber but it is well worth the money.

Date of experience: May 2019
Thank Ian H
Reviewed May 12, 2019

Both drivers to and from the hotel, were on time, courteous and pleasant to talk with. The vehicle was exactly what I expected and was clean inside and out. Asterride also provided just the right amount of communications regarding the reservation and updates on the...More

Date of experience: May 2019
Thank Jim G
Reviewed April 27, 2019

Exceptional service! Had to book a private service due to having to transport 6 people from hotel to airport. I queried whether a car seat was required for my niece who was 5 yrs old. They responded very quickly & said it was & that...More

Date of experience: April 2019
Thank KarenL007
Seth R, General Manager at Asterride, responded to this reviewResponded April 28, 2019

Thanks Karen for your feedback. We are glad you enjoyed your trip and our service.

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Questions & Answers
Ask a question
KarenC7944
February 10, 2019|
Answer
Response from Seth R | Property representative |
HI Karen, glad to help. We replied to you directly via email. You will need to install the child seat given commercial insurance regulations. Hope to see you soon. Please send any additional questions to us directly at... More
0
Votes
Jordan F
February 8, 2019|
Answer
Response from Seth R | Property representative |
Yes, they do. Always default to safe modes of travel. Thanks,
0
Votes