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Ruby Falls: Tours & Tickets

Open Now: 8:00 a.m. - 8:00 p.m.
Open today: 8:00 a.m. - 8:00 p.m.
All photos (3,791)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent50%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“tour guide”(605 reviews)
“light show”(202 reviews)
About
ADVENTURE AWAITS! Ruby Falls is the tallest and deepest underground waterfall open to the public in the United States. Take a guided Classic Waterfall Tour, Lantern Tour or Extended Cavern Experience Tour along the scenic cavern trail to the...more
Certificate of Excellence
Open Now
Hours Today: 8:00 a.m. - 8:00 p.m.
Suggested duration: 2-3 hours
Contact
1720 Scenic Hwy, Chattanooga, TN 37409-1163
Website
+1 423-821-2544
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Ruby Falls Tours and Tickets
from US$83.00
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Reviews (6,559)
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6,375 results
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Traveller rating
3,102
1,902
882
282
207
Show reviews that mention
All reviews tour guide light show underground waterfall elevator ride beautiful waterfall under ground natural wonder take pictures rock formations half mile wait in line worth the trip gift shop lookout mountain incline railway stalagmites jokes
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1 - 10 of 6,375 reviews
Reviewed yesterday via mobile

We did Ruby Falls after doing Rock City. They’re close together and easy to find. We booked our tour times online and only had about a 20 minute wait once we arrived. I think if you’re close and spending the day in Chattanooga, this is...More

Date of experience: October 2019
Thank Biology_Major
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded today

Hi Biology_Major, We agree, Ruby Falls is indeed a fun destination to visit. From the amazing formations in the cavern, to the breathtaking beauty of the falls there is always something spectacular to explore at Ruby Falls. We appreciate you visiting us and leaving a...More

Reviewed yesterday via mobile

Ruby Falls was a delightful surprise ! Loved the cave walk , looking at formations and the at the end a beautiful water fall . It’s worth the time .More

Date of experience: October 2019
Thank Potter437
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded today

Hi Potter437, Thank you Laura for your delightful review. We are thrilled to know that you enjoyed exploring the cavern and seeing the amazing formations on your way to the gorgeous falls. It's definitely an adventure worth everyone's time. We hope to see you again...More

Reviewed yesterday via mobile

If you have extra time, it might be worth it. But locals told us of drives that are free that you get much better Mountain View’s . We will do that our next trip.More

Date of experience: October 2019
Thank T G
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi T G, Thanks for stopping to explore Ruby Falls. Our Lookout Mountain Tower and Blue Heron Overlook offer a gorgeous view of the Tennessee Valley that you won't see anywhere else in Chattanooga. In addition to the beautiful views above ground, we also have...More

Reviewed 2 days ago via mobile

Nature's underground secrets reveal this beautiful waterfall. A little bit of a trek to the actual waterfall. Lights and music provide great viewing and ambience; however, limited time and then trek back to the start of the tour. Tour guides typically will take your picture...highly...More

Date of experience: October 2019
Thank bonnieo786
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi bonnieo786, Thank you for your wonderful and informative review of Ruby Falls. We are happy to hear that you enjoyed exploring the underground beauty known as Ruby Falls. We appreciate your view and hope to see you again soon for there is always something...More

Reviewed 2 days ago

Highly recommend a visit to Ruby Falls! Good tour guides, great views and a different tour than most of us are used to.More

Date of experience: October 2019
Thank Patrick M
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi Patrick M, Thank you for exploring with us! We agree, Ruby Falls is a very outstanding destination. From the natural wonders underground, to the amazing view of the Tennessee Valley from our Lookout Mountain Tower, there are scenic views everywhere you look! Never stop...More

Reviewed 3 days ago via mobile

We had not been to Ruby Falls in over 30 years and we were so happy we decided to check it out. Our tour guide was terrific and the cave and falls are beautiful. If you are claustrophobic though, you most likely will not enjoy...More

Date of experience: October 2019
Thank luv2save247
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi luv2save247, Welcome back to Ruby Falls. We are pleased to have you explore with us again because there is always something new to discover at Ruby Falls. For guest sensitive to tight quarters we encourage them to arrive before 10AM to avoid peak crowds....More

Reviewed 3 days ago

Expensive outing. I'm glad I didn't have kids with me. And ticket agent said there were no discounts for military (or AAA for that matter). I was surprised, considering Tennessee claims to "support our troops." Prepare to stand in line to buy tickets (15-20 minutes),...More

Date of experience: October 2019
Thank BFBs
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded yesterday

Hi BFBs, Firstly, we truly appreciate your service! With that said, we do in fact have a military discount. I'm sorry that our team member failed to never you correct information. To clarify, the discount is $2 off Classic Waterfall Tour admission for active military...More

Reviewed 3 days ago via mobile

Yes, it is touristy, but everyone should see it once. The tours are very well organized and our tour guide was wonderful.....knowledgeable and fun! The caverns and falls were worth the visit. We went on a Monday morning to avoid the crazy weekend crowds.More

Date of experience: October 2019
Thank Sueville222
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 3 days ago

Hi Sueville222, We agree, Ruby Falls is indeed a must see! Explorers who witness Ruby Falls in person are truly awestruck when they see the natural wonder! Thank you for your wonderful review and for exploring with us. We hope to see you again soon...More

Reviewed 5 days ago

I had visited Ruby Falls back when my kids were little but remembered little about it. It was part of a 3-attraction visit ticket and it was 98 degrees above ground, so we decided to go again. Having been to lots of caverns, Ruby Falls...More

Date of experience: October 2019
Thank Grandbon_10
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Hi Grandbon_10, Welcome back to Ruby Falls! WOW, 50 years! We bet you enjoyed seeing the brand new ticket atrium, Village Gift Shop and Blue Heron Overlook venues that were added last year. Thank you again for exploring with us we look look forward to...More

Reviewed 5 days ago

The constant stopping to let the other groups exit the cave was a little annoying and there wasn't a whole lot to see prior to the falls, but overall it wasn't bad.More

Date of experience: October 2019
Thank Jennifer C
MissyM509, Public Relations Manager at Ruby Falls, responded to this reviewResponded 4 days ago

Hi Jenifer C, We are sad to hear that the natural beauty of the cavern did not inspire you. On the way to the falls, there are plenty of amazing stalactites and stalagmites formations to observe and obsess over. It's incredible to know that nature...More

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Questions & Answers
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COYOTE1950
September 26, 2019|
AnswerShow all 4 answers
Response from GoldWingRose | Reviewed this property |
I’m sure their website has information. I don’t remember since I don’t qualify.
0
Votes
COYOTE1950
September 26, 2019|
AnswerShow all 5 answers
Response from MissyM509 | Property representative |
Hi thanks for your question and for your service! Ruby Falls does offer $2 off Classic Waterfall Tour admission for active military personnel. Discount is not available on combo tickets or add on specials. Discount is not... More
0
Votes
Travel_Addict_Cyprus
September 18, 2019|
AnswerShow all 12 answers
Response from HeatherandKelci | Reviewed this property |
My adult daughter and I went in August. The falls are breathtaking. If u go in the morning hours the groups are smaller.
1
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