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  • Excellent75%
  • Very good20%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“audio tour”(12,006 reviews)
“night tour”(3,516 reviews)
“book in advance”(1,629 reviews)
Park rangers conduct tours by recounting the prison's thrilling history along with intriguing anecdotes about Al Capone and other legendary figures that made a "home" here.
Certificate of Excellence
Suggested duration: 2-3 hours
Pier 33, San Francisco, CA 94133
+1 415-981-7625
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Reviews (54,272)
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All reviews audio tour night tour book in advance cell block cell house own pace boat ride al capone weeks in advance park ranger buy your tickets self guided great trip take your time worth the trip angel island bucket list
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1 - 10 of 40,580 reviews
Reviewed yesterday via mobile

Lots of history, great audio tour. New areas have been opened up since my visit in 2005. In 2005 I’m convinced that Al Capones cell was part of the tour but now the literature says they are unable to identify his cell. Very informative tour...More

Date of experience: October 2019
Thank 18Kel
Reviewed yesterday via mobile

First time visiting and would highly recommend, audio tour is really cool and gives so many details you didn’t know about.

Date of experience: October 2019
Reviewed yesterday

My son and I very much enjoyed the cruise and tour. Just walking around the site is well worth the trip. If you've seen the Clint Eastwood movie, it's even better! We did the walking tour with the headphones and I think that added a...More

Date of experience: September 2019
Thank Michael B
Reviewed yesterday

We spent more than 4 hours on Alcatraz Island visiting the jail area and walking the island. The audio tour was great, and we enjoyed the 2:00 pm presentation of opening/closing the cells. Definitely an experience.

Date of experience: October 2019
Thank rkh32018
Reviewed yesterday

Make sure to book this activity in advance. It is worth the effort of advance planning (and it does fill up fast) While my husband complained that it is expensive for a "State Park" outing, there is a lot of overhead involved including the ferry...More

Date of experience: October 2019
Thank Jackie B
Reviewed yesterday

Alacatraz is so cool and a must see. The tour is run really well, from getting on at the pier, to the introduction, to the audio tour and walking around after and the ferry back.

Date of experience: October 2019
Thank b00meater
Reviewed yesterday

Was on a cruise stopping for the day. Purchased our tickets online a few months prior to our visit. This trip did the day tour, and it was excellent. Did the night tour years ago and it was possibly better and more eery at night....More

Date of experience: October 2019
1  Thank HairGalNW
Reviewed yesterday via mobile

Booked tickets in advance. No problems with the QR codes from the phone. Well organised transport system. Very well organised tours. Ran into an ex-inmate doing a book signing in the gift shop. Lovely chap at almost 90. Bought a couple of books. He was...More

Date of experience: October 2019
Thank cliffandjo
Reviewed yesterday via mobile

When you visit San Francisco this is one of those places which must be visited! Interesting place and story but I would expect sign to follow during ‘audio round’ could be better.

Date of experience: October 2019
Thank MSA-56
Reviewed yesterday

Self guided with audio this was an excellent, informative tour. Lots of knowledge gained about the history of island. History about the inmates and the operational process of the island was fascinating. Walking around the island and the tour took about 2 - 2.5 hours...More

Date of experience: October 2019
Thank Kerry B
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Questions & Answers
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October 9, 2019|
AnswerShow all 8 answers
Response from mackemnortheast | Reviewed this property |
yes there is a box stand there on pier 39.the right place to ask i don't know sorry,if your there for a few days go the the day before to ask.
October 6, 2019|
AnswerShow all 6 answers
Response from 981warrens | Reviewed this property |
It doesnt cost anything , but is designed for elderly or infirmed people unable to walk.
October 4, 2019|
AnswerShow all 4 answers
Response from TomFiona | Reviewed this property |
When you check in for the city you will get your time for the Alcatraz tour. It runs very smoothly....enjoy the tour.