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The National 9/11 Memorial & Museum: Tours & Tickets

Open today: 9:00 a.m. - 8:00 p.m.
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Traveller Overview
  • Excellent79%
  • Very good16%
  • Average3%
  • Poor1%
  • Terrible1%
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“beautiful tribute”(1,270 reviews)
“twin towers”(2,659 reviews)
About
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26...more
Certificate of Excellence
Closed Now
Hours Today: 9:00 a.m. - 8:00 p.m.
Suggested duration: 2-3 hours
Contact
180 Greenwich St, World Trade Center, New York City, NY 10007-0089
Financial District
Website
+1 212-312-8800
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1 - 10 of 61,505 reviews
Reviewed yesterday via mobile

If you go down to the 9/11 memorial you have to see the museum. It’s very emotional. Listening to the tapes played out and seeing what has been saved from the rubble. I didn’t take too many photos as I was too captured by what...More

Date of experience: October 2019
Thank littleglobetrotter88
Reviewed yesterday via mobile

We were vary familiar with the events of 9/11 as we had witnessed them when they occurred. However visiting the site as it is now is quite something. The sheer scale of destruction and senseless loss of life that occurred on that day is hard...More

Date of experience: October 2019
Thank SWGH123
Reviewed yesterday via mobile

The Memorial and Museum are absolutely breathtaking! While it is a somber experience to see so many names, faces and stories of the fallen, there was an definite appreciation for their lives in the hard work that went into ensuring they are never forgotten. A...More

Date of experience: October 2019
Thank Yvonne N
Reviewed yesterday

We bought the package that included a tour of the Memorial and expedited access to the Museum. It was well worth it. I think many people are unaware of the guided tours of the Memorial. It was great. I appreciated the focus on the individual...More

Date of experience: October 2019
Thank Chillbot
Reviewed yesterday

The first important impression is that the exhibit goes ever deeper in to the depths. A concrete symbol of the depths of despair involved in this national tragedy. The exhibits were of good taste and appropriately solemn and also informative. The interviews were excellently communicated.

Date of experience: October 2019
Thank annk322
Reviewed yesterday via mobile

Incredible tribute to the loves we lost. Be ready to do a lot walking, but well worth it. I am not sure that it made me angrier or more upset. It really makes you feel more in touch of really how drastic and devastating it...More

Date of experience: July 2019
Thank Angelo M
Reviewed yesterday via mobile

I hadn’t been to NYC in over 50 years. The 911 Memorial was a fantastic place to visit. It was beautifully reconstructed. A lot of people were there strolling around and also waiting to get into the museum. The 911 Memorial was very large, a...More

Date of experience: October 2019
Thank patw151
Reviewed yesterday

You could not visit this city without going to this museum. It's a tribute to the city to create such a moving memory of the horrible event for generations never to forget.

Date of experience: September 2019
Thank poedram
Reviewed yesterday

We had a thoughtful & very touching visit to both the memorial & museum. Even the new entrance to the new railway station was impressive as was the height of the new twin tower. They await the funds to build the sister tower. All tastefully...More

Date of experience: September 2019
Thank coldcream
Reviewed yesterday

I finally was able to get myself ready to visit this museum, glad I did, I didnt do a guided tour but next time I will, however I was amazed how much detail they put into this experience, I must go back.

Date of experience: October 2019
Thank jgar65
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Questions & Answers
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OinkOink
September 16, 2019|
AnswerShow all 5 answers
Response from NewJerseyMovieman | Reviewed this property |
We had an outside walking tour first, which when finished we went into a special designated line.
0
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chellyxxx
September 14, 2019|
AnswerShow all 8 answers
Response from chrismadden63 | Reviewed this property |
Probably best to book - on line in advance for best price ; numerous websites if you shop around
1
Vote
monarchmomx2
September 12, 2019|
AnswerShow all 2 answers
Response from Annie G | Reviewed this property |
No, once you leave you can not enter again. I would definately alot at least 2-3 hours to view the exhibit.
1
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