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Macy's Herald Square: Tours & Tickets

Open Now: 10:00 a.m. - 10:00 p.m.
Open today: 10:00 a.m. - 10:00 p.m.
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Certificate of Excellence
What Makes It Special
From its inception, Macy's Herald Square was a store unlike any other. Over the past 150 years, it has become a true New York City icon. Built in 1902, Macy's Herald Square was the first building to have the modern-day escalator, and it has...More
Open Now
Hours Today: 10:00 a.m. - 10:00 p.m.
Suggested duration: 2-3 hours
Traveller Overview
  • Excellent45%
  • Very good32%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“huge store”(76 reviews)
“flower show”(42 reviews)
Contact
151 West 34th Street, New York City, NY 10001-2101
Midtown
Website
+1 212-695-4400
Call
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Macy's Herald Square Tours and Tickets
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Reviews (4,651)
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2,558 results
Traveller rating
1,124
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358
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LanguageEnglish
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Traveller rating
1,124
783
358
146
147
Show reviews that mention
All reviews wooden escalators huge store flower show shoe department black friday largest department store in the world santa land michael kors shopping experience new york flagship store great place to shop under one roof great shopping holiday season bargains floor
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1 - 10 of 2,558 reviews
Reviewed 2 days ago via mobile

Floor upon floor of shopping of all descriptions. Clothes, perfumes, household items as well as food outlets and coffee shops, however if you got kids (even big ones) get yourself up to the Xmas section it’s AMAZING.

Date of experience: October 2019
Thank Darren M
Reviewed 3 days ago

Macy's is as American as it gets. Holiday Parades and Yearly Fireworks have entertained all of us. The historic building still has some old wooden escalators. The first escalators in the USA. It's great to visit. Lots to see.

Date of experience: October 2019
Thank kah50442
Reviewed 4 days ago via mobile

I really love Macy’s as I find they have a lot of designers and the prices are a bit cheaper than the UK. Was surprised that it said world’s biggest store. There are so many designers to choose from and you could spend hours in...More

Date of experience: October 2019
5  Thank mo_aiguille
Reviewed 1 week ago

We just went in to have a look around and to say we had been there! It is enormous and makes Selfridges in London look like a corner shop!

Date of experience: September 2019
Thank Peeceecee
Reviewed 1 week ago

Loved the Macy's. You can spend the whole day here. 9 floors of clothing and other items. Items were reasonably priced as well. Would recommend a visit if in the area.

Date of experience: October 2019
Thank DutchMachine
Reviewed 1 week ago

I am insteresed in the history part of the store we took the esclader from the first floor to the 9th after the 6th floor it was all wooden sides and steps really cool

Date of experience: August 2019
Thank Lenora M
Reviewed 2 weeks ago

This is our first stop every time we’re in New York. Great selection of clothing for all sizes. It has just about everything you can think of. Have always found the staff very helpful and always get more than you came for

Date of experience: September 2019
Thank ireneh987
Reviewed 3 weeks ago via mobile

Called in for a quick snack and of course to see the big piano - both conveniently located in the basement next to each other. Food ordering using the s redeems was confusing as it would not take an English devout card. Food was good...More

Date of experience: September 2019
Thank steven_wilkinson
Reviewed 3 weeks ago via mobile

Large store, friendly staff offers of help all around including other people shopping there. The shop is split in two with men's in one half of the store from ground to floor 7 and ladies on the other side from basement up. We made several...More

Date of experience: September 2019
Thank Stacey039
Reviewed 3 weeks ago

We went to Macy's to purchase a suitcase. In the luggage department at top of the store we found plenty of options. The service however was terrible. There was no help in finding the right item. When we came to the counter we were ignored...More

Date of experience: September 2019
Thank 279retired
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Questions & Answers
Ask a question
marissanic
October 5, 2019|
AnswerShow all 4 answers
Response from MrStorer | Reviewed this property |
Yes they ship items worldwide
1
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marissanic
October 5, 2019|
AnswerShow all 8 answers
Response from sylvber | Reviewed this property |
I have never heard of a visitors pass with discounts. However, Ho to the website and look for coupons with often great discounts.
1
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KMB1117
April 24, 2019|
AnswerShow all 8 answers
Response from mferguson11 | Reviewed this property |
Basically just get on the escalator and keep riding them to the top, as they change from new to old as you near the top floors.. U do get a lovely coffee in Starbucks in the store and it’s perfect to watch the world go by 😊
1
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