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Untapped Cities: Tours & Tickets

Closed Now: 9:00 a.m. - 6:00 p.m.
Open today: 9:00 a.m. - 6:00 p.m.
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Certificate of Excellence
Traveller Overview
  • Excellent88%
  • Very good7%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“penn station”(49 reviews)
“ellis island”(51 reviews)
About
Untapped New York is a unique walking tour company dedicated to finding and sharing New York City's hidden gems and giving you access to some of the city's most off-limits places!
Certificate of Excellence
Closed Now
Hours Today: 9:00 a.m. - 6:00 p.m.
Suggested duration: 1-2 hours
Contact
New York City, NY
Chelsea
Website
+1 347-784-3157
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Reviews (555)
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LanguageEnglish
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Traveller rating
477
44
19
6
4
Show reviews that mention
All reviews penn station woolworth building ellis island hospital tour behind the scenes great tour grand central terminal cass gilbert flushing meadows hard hat tour corona park our tour guide off limits the subway system native new yorker wealth of knowledge city hall
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1 - 10 of 550 reviews
Reviewed today

Justin and Aaron were extremely knowledgeable and enthusiastic. They were very prepared and the tour was well organized. We took the tour on a rainy day and they managed to show us all the sights while minimizing our time in the rain. Added bonus was...More

Date of experience: October 2019
Thank Greta L
Reviewed yesterday via mobile

I’ve always loved the Grand Central Terminal building but this tour gave a great mix of history, mythology, and insider tricks I didn’t know. Andy was great and I left with even more passion for this extraordinary building. And I’ve passed on some of my...More

Date of experience: October 2019
Thank tiffinyfleur
Reviewed 2 days ago via mobile

We really enjoyed this tour of abandoned hospital on Ellis island , our guide was very passionate and knowledgeable which made the tour even better . Highly recommended.

Date of experience: October 2019
Thank Bella K
Reviewed 4 days ago

Loved it. You normally just pass by Grand Central. Always in a rush. Sure, you know it's beautiful. Every knows it. But you rarely stop to see the staff walking behind the glass corridors, or the tennis court, or the beautiful Gustavino arches in the...More

Date of experience: October 2019
Thank fanny a
Reviewed 4 days ago via mobile

A brilliant tour giving so much more insight into Grand Central Terminal now and the history as to how we got to what we have today. Grand Central is pivotal part on New York, this tour is recommended, we took towards 2 hours, a little...More

Date of experience: October 2019
Thank Southside1Glasgow
Augustin P, Owner at Untapped Cities, responded to this reviewResponded 4 days ago

Thank you very much for recommending this tour and for the feedback!

Reviewed 5 days ago

The only real improvement would have been the use of the microphone and headsets. it was difficult at times to hear the explanations by our guide.

Date of experience: October 2019
Thank BoardingPass763504
Augustin P, Owner at Untapped Cities, responded to this reviewResponded 4 days ago

Thank you for your feedback, that's a greta suggestion!

Reviewed 1 week ago

The tour was great, my friends and myself enjoyed it very much. I was great to learn the history of the subway and the amazing architecture. Our guide Heather was very knowledgeable and fun. She was great in explaining and pointing out the little details...More

Date of experience: October 2019
Thank Venture62476936527
Augustin P, Owner at Untapped Cities, responded to this reviewResponded 6 days ago

Thank you so much! Really glad you enjoyed this experience

Reviewed 1 week ago via mobile

So many unexpected things to see! Mandy is the most knowledgeable and enthusiastic guide. As usual, Untapped Cities never disappoints.

Date of experience: October 2019
Thank SueS3398
Augustin P, Owner at Untapped Cities, responded to this reviewResponded 1 week ago

Thank you!

Reviewed 1 week ago

Great Experience and worthwhile....I've been going through GC every weekday for the last 12 years and always wanted to do one of the tours. Guide was outstanding -- great history -- will never look at GC the same way!

Date of experience: October 2019
Thank Fairfield123456
Augustin P, Owner at Untapped Cities, responded to this reviewResponded 1 week ago

Thank you so much! This means a lot

Reviewed 1 week ago via mobile

Superb tour of NYC subways. Justin’s knowledge of the subways was encyclopedic and entertaining. Listening devices provided also made it enjoyable for the hearing challenged. Would recommend highly

Thank LawrenceH835
Augustin P, Owner at Untapped Cities, responded to this reviewResponded 1 week ago

Thank you very much!

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Questions & Answers
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TimB529
July 4, 2017|
AnswerShow all 3 answers
Response from Bestmom81 | Reviewed this property |
I found if you can book 3-4months out they'll be available dates. Some tours are only given in a specific season. Good luck!
2
Votes
poolgirlphotog
June 25, 2017|
AnswerShow all 3 answers
Response from Gail H | Reviewed this property |
You don't need to bring your own hat. It's quite a process to go through security and take the boat over so you likely don't want to carry it. When you get to Ellis Island, go inside the main building (follow the crowds) and... More
0
Votes