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Certificate of Excellence
Traveller Overview
  • Excellent64%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“hot springs”(61 reviews)
“thermal pools”(24 reviews)
“day trip”(23 reviews)
About
A tan solo 45 minutos del nuevo aeropuerto de Quito, a 50 kilometros de distancia (31 millas) en un recorrido lleno de hermosos y pintorescos paisajes andinos se encuentra el Spa, Resort y Centro de Convenciones "Termas de Papallacta". Este complejo...more
Certificate of Excellence
Contact
Km. 65 | vía Quito - Baeza, Papallacta 150753, Ecuador
Website
+593 2-256-8989
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Reviews (523)
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Traveller rating
167
74
12
5
4
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All reviews hot springs thermal pools day trip trout one night warm water on site spa treatments stayed here wonderful spa varying temperatures changing rooms are andes mountains next morning two hours wonderful place my girlfriend
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1 - 10 of 262 reviews
Reviewed 4 weeks ago

Stayed here one night . Lovely clean and spacious cabins with thermal pools at your front door . Guests who stay here have free access to the hot springs and they are lovely and hot. Good food and very pleasant service .more expensive than other...More

Date of experience: October 2019
Thank Brandylady
Reviewed September 11, 2019 via mobile

While staying in Quito, we booked the $99 package at the Spa. It took about 1h:10m to arrive from the city center, but the drive is very scenic on a modern paved highway. The package included access to the spa’s five pools, use of a...More

Date of experience: September 2019
Thank TicoLee
Reviewed August 14, 2019 via mobile

We stayed one night after a visit to the Amazon. It was great! The water is amazing the pool in front of you room is cozy. Must visit the spa... I had the hot stone massage really nice❣️ The staff is great

Date of experience: August 2019
Thank Enrique-Gigi
Reviewed August 5, 2019

This trip was my first day in Ecuador and I couldn't have started it in any better way. The trip was run by Best Trip Quito via Viator and the Guide, Mauro, was excellent - as was the driver Marlon. The journey to Papallacta was...More

Date of experience: August 2019
1  Thank TinaSibley
Reviewed June 20, 2019 via mobile

Is a beautiful place, but the service and the manner in which our group was treated was bad. We had breakfast included with our stayed and they still charged each member of our group $14. The breakfast was horrible and nothing much for vegan or...More

Date of experience: June 2019
Thank WillieAbreu
AndreaccEC, Marketing & Sales Manager at Termas de Papallacta, responded to this reviewResponded June 25, 2019

Dear Willie, Thank you for writing us, we are sorry to know that this has happened, we always want to achieve the best experiences with our clients and exceed their expectations. We reviewed your case in particular and we have contacted the company with which...More

Reviewed June 14, 2019

We chose to stay here for our final evening in Ecuador after flying back from the Galapagos. A chance to just relax before the long flight home. The semi detached bungalow units are nice. Two double beds in a large room. The bathroom is probably...More

Date of experience: April 2019
2  Thank cassidy62
Reviewed June 6, 2019

Only 1 hour from Quito. Very easy drive thru a modern highway. Scenery is beautiful on the way. The area (Papallacta) is also stunningly beautiful. There are many facilities around. Yet, Termas de Papallacta is unique. It's by far the best and the most developed....More

Date of experience: November 2018
2  Thank h0tel_buster
Reviewed May 28, 2019

The entire experience is one relaxing place! The surrounding area is lovely and the thermal pools are amazing. I recommend the night time soak when the stars are out, but the day time soak after hiking all day is wonderful as well.

Date of experience: May 2019
Thank PLT72
AndreaccEC, Marketing & Sales Chief at Termas de Papallacta, responded to this reviewResponded June 13, 2019

Dear Visitor, Thank you for you perfect review! We are glad that you have enjoy your visit to our hot springs pools at midnight. It is wonderful! Best Regards, Termas Papallacta Team

Reviewed May 16, 2019 via mobile

Before going back home, we decided to have a relaxing day at the thermal baths at Papallacta. Totally recommend it. Beautiful garden with flowers and plants, with 5 different baths that you are supposed to do in the right sequence. Particularly the 4th was was...More

Date of experience: May 2019
2  Thank 174andreg
AndreaccEC, Marketing & Sales Chief at Termas de Papallacta, responded to this reviewResponded June 13, 2019

Dear Visitor, Thank you for taking the time of sharing your opinion with us. We are very happy that your visit to Termas was satisfying and you enjoyed all the things that Termas Papallacta has to offer. Kind regards, Termas de Papallacta Team

Reviewed May 7, 2019

This place is a gem! There are pools with hot spring water of different temperature, the massage is great, and the landscape around is breathtaking! It was a great pleasure! Highly recommend!

Date of experience: April 2019
Thank Rumiana K
AndreaccEC, Marketing & Sales Chief at Termas de Papallacta, responded to this reviewResponded June 13, 2019

Dear Visitor, It is a pleasure for us to have this kind of reviews! Thank you for consider us a Gem and for your recommendation. We hope you can visit us again soon. Best Regards, Termas Papallacta Team

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Questions & Answers
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Ruger09
March 4, 2019|
AnswerShow all 5 answers
Response from 531donf | Reviewed this property |
All of the outdoor thermal spas are included. The indoor spa is a separate charge.
2
Votes
Silvie D
August 2, 2018|
AnswerShow all 5 answers
Response from 891JonN | Reviewed this property |
We were here only for 2-3 hours after a short hike. For us, 4 nights will be too long unless you like to do lots of hiking
2
Votes
thewanderingyogi01
March 20, 2017|
AnswerShow all 4 answers
Response from Melita P | Property representative |
Dear Julie, As Monica very well explained to you, Termas Papallacta offers 2 areas for your day tours: 1) Balneario (thermal pools): price per adult $ 8,50 / price per child: $ 4.00 and 2) SPA our VIP area (thermal pools... More
1
Vote
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