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Review Highlights
Amazing massage treatment at Iwa Spa

I visited IWA spa with a group from work and scheduled a massage treatment. I am somewhat... read more

Reviewed 3 weeks ago
KATT_10
,
newmarket, ontario
Nice spa, not very spacious

Visit the spa for a massage. The overall experience was good. The decor was poor and the space felt... read more

Reviewed December 5, 2018
DrM898
,
Beamsville, Canada
via mobile
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Traveller Overview
  • Excellent71%
  • Very good10%
  • Average6%
  • Poor8%
  • Terrible5%
Travellers talk about
“volcanic rock”(15 reviews)
“hot rock”(3 reviews)
About
Experience iwa Spa - now open at 10am daily in the Blue Mountain Village! Offering services for individuals, couples or groups up to 50 including: Massage, Facials, Reflexology, Manicures, Pedicures, Ganbanyoku, Restorative Yoga. Our amazing retail...more
Suggested duration: 1-2 hours
Contact
190 Jozo Weider Blvd, Blue Mountains, Ontario L9Y 0V2, Canada
Website
+1 705-293-2492
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1 - 10 of 93 reviews
Reviewed 3 weeks ago

I visited IWA spa with a group from work and scheduled a massage treatment. I am somewhat particular about massage treatments since I am a Registered Massage Therapist myself. I had a one hour treatment with Kristianna and it was amazing! One of the best...More

Date of experience: December 2018
Thank KATT_10
Reviewed December 5, 2018 via mobile

Visit the spa for a massage. The overall experience was good. The decor was poor and the space felt crowded. The tea and service was nice. It was great that it was right in the village.

Date of experience: December 2018
Thank DrM898
Reviewed December 2, 2018 via mobile

Avoid if going for more than one treatment. Seating area is crowded and chairs, benches are uncomfortable while you wait. Everyone walking by can see you in your robes so there is no privacy. The gan ban upstairs has good intentions; when it was introduced,...More

Date of experience: December 2018
Thank Georgeglas
Jenevieve D, Manager at Iwa Spa, responded to this reviewResponded December 3, 2018

Thank you for taking the time to share your feedback. I'm sorry that your experience was noisier than it should have been and didn't meet your expectations overall. We'll love to chat more via email - please reach out to concierge@iwaspa.com. Thank you!

Reviewed November 30, 2018 via mobile

We were there this weekend for a girls weekend to celebrate tuning 40! We took the restorative yoga class in the heated volcanic rock room which was lovely but hot! Wear minimal clothing or even a bathing suit as the instructor will tell you it...More

Date of experience: November 2018
Thank Jaime E
Jenevieve D, Manager at Iwa Spa, responded to this reviewResponded December 3, 2018

Thank you for the lovely feedback. We're thrilled to hear you loved the yoga session, and had the best massage EVER! We look forward to having you back!

Reviewed November 22, 2018

This was my second visit to the spa and the second visit was as good as the first! I booked a massage and a facial. The facial was amazing! We were in a quiet room with large massage chairs and relaxing music. The spa attendant...More

Date of experience: October 2018
Thank Krystenashley
Jenevieve D, Manager at Iwa Spa, responded to this reviewResponded December 3, 2018

Thank you for taking the time to share your feedback. We're so glad you had a wonderful experience and we look forward to welcoming you back!

Reviewed November 21, 2018

I booked a 'relaxation' massage during my weekend's stay at Blue Mountain. I'd looked at other spas and chose this one because of positive reviews. I wanted an aromatherapy massage but was told that, although one was not on the offered list, a relaxation massage...More

Date of experience: November 2018
Thank Gill G
Reviewed November 6, 2018 via mobile

We did de Gan couple thing and it really great relaxing activities that I would do again if it wasn't so far from our house. I don't tolerate eat much but it was just perfect. The employee were great and extremely polite.More

Date of experience: November 2018
Thank Jean-Francois T
Jenevieve D, Manager at Iwa Spa, responded to this reviewResponded December 3, 2018

Thank you for taking the time to share your feedback with the Trip Advisor community. We're glad you enjoyed the couples ganban experience and found the heat to be comfortable and relaxing. We hope you can join us again on your next visit to Blue...More

Reviewed October 25, 2018

I made reservations for a facial for my wife and she talked me in to getting one with her. It was fantastic, the staff were very attentive and explained everything to me. There is a ganban room which is a floor of rock that is...More

Date of experience: October 2018
Thank BigGeorge62
Jenevieve D, Manager at Iwa Spa, responded to this reviewResponded December 3, 2018

Thank you for taking the time to share your feedback. We're delighted that you were able to enjoy a facial together in our open concept facial lounge. Aren't those chairs incredible! Experiencing the ganban volcanic rock therapy suite was the perfect way to end your...More

Reviewed October 5, 2018

I've been to a lot of spas and this one takes the chair. Staff are amazing, atmosphere is relaxed but not stuffy, great amenities, top-notch service. It's refreshing to have found a place that 'gets' service. Take your time and enjoy a few treatments, you...More

Date of experience: September 2018
Thank GypsyGenna
Jenevieve D, Manager at Iwa Spa, responded to this reviewResponded December 3, 2018

Thank you so much for the lovely review. We're thrilled you enjoyed your experience. Our team truly loves what they do! Hope to see you again next time!

Reviewed September 15, 2018

iwa spa is located in the expansive Blue Mountain village. I have visited this spa a few times though it's been over a year. The spa has added to its spa menu offerings and changes up some of the decor. The one thing that I...More

Date of experience: September 2018
Thank Travels4Chris
Jenevieve D, Manager at Iwa Spa, responded to this reviewResponded December 3, 2018

Thank you so much for the lovely review. We look forward to welcoming you back again soon!

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Questions & Answers
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Kim O
January 16, 2017|
Answer
Response from Jenevieve D | Property representative |
Hi Kim - Come wearing any yoga type clothing/athletic wear (yoga pants or shorts, tshirt/tank) or you can wear a jinbei that the spa provides (a 2pc Japanese-style robe). You can wear a bathing suit under the jinbei or just... More
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