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Review Highlights
Excellent Service

I have been going to Mosaic Spa for a number of years now. I have had everything from pedicures, to... read more

Reviewed July 13, 2018
KEileen7
,
Toronto, Canada
Very modern professional spa

Staff and services excellent. Above average quality products. Just a note, that this spa is very... read more

Reviewed June 18, 2018
Panasonic42
,
Fergus, Canada
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  • Excellent87%
  • Very good13%
  • Average0%
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Travellers talk about
“skin care”(2 reviews)
“few times”(2 reviews)
About
Suggested duration: 1-2 hours
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Contact
830 St David St N, Fergus, Centre Wellington, Ontario N1M 2L2, Canada
Website
+1 519-787-5400
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1 - 10 of 15 reviews
Reviewed July 13, 2018

I have been going to Mosaic Spa for a number of years now. I have had everything from pedicures, to facials, to laser and recently, injectables. Sue is amazing and the only person I trust with my face. I live in Toronto now and have...More

Date of experience: July 2018
Thank KEileen7
Traveler601853, Owner at Mosaic Spa, responded to this reviewResponded September 12, 2018

Thank you so much for your comments. All of us at Mosaic Spa take pride in our work and value providing safe and quality treatments. We love to hear the good stuff but also welcome constructive feedback, that is how we get better. All of...More

Reviewed June 18, 2018

Staff and services excellent. Above average quality products. Just a note, that this spa is very busy, booking appointments at least 4-6 weeks in advance. Highly recommended.

Date of experience: May 2018
Thank Panasonic42
Traveler601853, Owner at Mosaic Spa, responded to this reviewResponded September 12, 2018

Thank you for your review. Our goal in the future is to add more staff and longer hours so booking appointments can be a bit faster. We value your business.

Reviewed March 13, 2018

I have been seeing Susan from Skin by Mosaic for over 2 years after I was left with horrible burns and scar damage to my face, resulting from a traumatic event I was referred to Susan by a Medical Professional, and since then, she has...More

Date of experience: March 2018
Thank Susan C
Traveler601853, Owner at Mosaic Spa, responded to this reviewResponded September 12, 2018

Thank you for your kind words. Collaborating with other health care professionals in a treatment plan is something that I have been doing my entire nursing career and it is extremely valuable in reaching our goals. We are overjoyed that our treatments make a significant...More

Reviewed November 21, 2017 via mobile

I recently went to Mosaic Spa to get some filler. I had a excellent experience. The consultation was very professional. The nurse listened to my concerns and explained what she was going to do. She showed me where the filler would be placed helped me...More

Date of experience: October 2017
Thank Lolo L
Traveler601853, Owner at Mosaic Spa, responded to this reviewResponded September 12, 2018

Thank you for your comments. I am glad it was a good experience for you. I value having good relationships with my client's and making sure my client's feel comfortable with the treatment plan.

Reviewed November 21, 2017

This is was my first visit to Mosaic Spa. I was BEYOND impressed! My consultation with the nurse was very professional. I told her I wanted my frown to go away and she said botox was what would work. I was worried about looking frozen...More

Date of experience: October 2017
Thank KCBeauty_Styling
Traveler601853, Owner at Mosaic Spa, responded to this reviewResponded September 12, 2018

Thank you for your comments. I truly value my relationships with my clients. Making sure you are comfortable with the treatment plan and what the expected outcome will be is a critical part of the process. I ask all my clients to let me know...More

Reviewed October 21, 2017

I've enjoyed almost every service that Mosaic Spa has to offer over the years and have walked out feeling relaxed, pampered and dare I say glamorous on all of my visits. Sue Wagner and her team are well informed, professional and skilled. As a registered...More

Date of experience: October 2017
Thank SophieElora
Traveler601853, Owner at Mosaic Spa, responded to this reviewResponded September 12, 2018

Thank you from all of us at Mosaic Spa. We do our best to go the extra mile for our fabulous clients.

Reviewed September 7, 2017

I visit the Mosaic Spa a few times a year for pedicures and each visit I have been very happy with the service. The staff are very friendly and very professional. And the massage chairs are awesome! My daughters enjoy coming along now that they...More

Date of experience: September 2017
Thank Beth A
Traveler601853, Owner at Mosaic Spa, responded to this reviewResponded September 12, 2018

We are so pleased that you enjoy spending time with us. We love when we can provide an opportunity for Mother/Daughter time.

Reviewed April 28, 2017

I was nervous, but Sue (the owner and incredibly qualified caregiver) walked me through the entire procedure. I would entrust her with treating anyone in my family. You will be welcomed into an exquisite, serene and beautiful space. The staff are professional and friendly. The...More

Date of experience: April 2017
Thank Farmheart50
Traveler601853, Owner at Mosaic Spa, responded to this reviewResponded September 12, 2018

Thank you!! I do apologize for taking so long to respond to your lovely comments. It does not reflect my lack of caring but my slow learning with review sites. I will continue to bring my A game with respect to treatments, but I will...More

Reviewed March 15, 2017 via mobile

My visit was great! Sue the owner took the time to listen to me and figure out what I needed. I got botox done which has been great but I also used to have this nasty scar from an accident and she was able to...More

Date of experience: March 2017
Thank Martin S
Traveler601853, Owner at Mosaic Spa, responded to this reviewResponded September 12, 2018

Thanks for your comments. I am glad you were pleased with the treatment. We value your feedback and look forward to seeing you again in the future.

Reviewed March 9, 2017

My experience was quite nice but, since then I have tried another one as of Feb of 2017.. As far as my recommending Mosaic, I would say that it's a very personal choice, but it is a nice spa.More

Date of experience: February 2017
Thank dbdelvie
Traveler601853, Owner at Mosaic Spa, responded to this reviewResponded September 12, 2018

Thank you for your comments. We recognize that even though we strive to be as perfect as possible for everyone we don't always succeed. We are glad you spent some time with us and we would love to hear any suggestions you have for us...More

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Questions & Answers
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FlaviaB81
December 9, 2016|
Answer
Response from Jan K | Reviewed this property |
Yes you need an appt. The Spa # 519 787 5400 You can also look on line and find out prices and different types
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