We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Isetan Department Store Shinjuku

3-14-1, Shinjuku, Shinjuku 160-0022, Tokyo Prefecture
+81 3-3352-1111
Review Highlights
Top 10 Place to Check Out in Tokyo

We love traveling to Japan. It's clean, convenient and lots of things to do and see. Isetan is... read more

Reviewed 2 days ago
Key West, Florida
via mobile
Huge and not bad

Compared to Mitsukoshi Ginza yesterday, Isetan Shinjuku is bigger and better Was at the household... read more

Reviewed 3 days ago
Singapore, Singapore
via mobile
Read all 736 reviews
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
This more than 100-year-old store is best known for its extensive basement food court, the perfect place to discover the artistic Japanese take on French pastries and chocolate. Upstairs, browse the kimono sections complete with obis and other traditional accessories.
  • Excellent49%
  • Very good38%
  • Average11%
  • Poor1%
  • Terrible1%
Travellers talk about
“food hall” (63 reviews)
“food floor” (17 reviews)
Suggested Duration: 1-2 hours
3-14-1, Shinjuku, Shinjuku 160-0022, Tokyo Prefecture
+81 3-3352-1111
Write a Review
Reviews (736)
Traveller rating
Traveller type
Time of year
  • More languages

1 - 10 of 311 reviews

Reviewed 2 days ago via mobile

We love traveling to Japan. It's clean, convenient and lots of things to do and see. Isetan is our favorite department store there. It's just great! It has everything you can imagine and more. We specifically love their food court and grocery store. It's got...More

Thank bibi_keys
Reviewed 3 days ago via mobile

Compared to Mitsukoshi Ginza yesterday, Isetan Shinjuku is bigger and better Was at the household department looking at sake cups. Slightly better range than MG The men's department hands down a winner since it's got its own building The basement foodhall also pretty good with...More

Thank bcheong
Reviewed 4 days ago

We didn't really need to go beyond the food hall, which had foods from around the world. It took a while to choose what we were going to have and we went around twice before settling on some lovely Sushi for the beloved and some...More

Thank RickieJ
Reviewed 4 days ago via mobile

Visited Isetan in Shinjuku in July 2017. It is one of the biggest and nicest shopping centres I have ever seen. Quality goods as far as the eye can see. I strongly recommend that you visit the food market on the first floor.

Thank Jesper O
Reviewed 1 week ago via mobile

July sales are happening! Great deals and tax free. Service was amazing, all the sales people were extremely helpful even though it was very busy. The variety is excellent, definitely worth shopping here.

Thank Glo F
Reviewed 1 week ago via mobile

berrynice! Spending quality time I went with my wife, but I was. Department store offers women more than men.

Thank 泰裕 大
Reviewed 3 weeks ago via mobile

Very beautiful building reminded me of saks fifth avenue in new york. Excellent high quality merchandises and top notch foods and cakes in b1. We have lunch at pork katsu restaurant on the 7th floor which is the best katsu in Japan. We also enjoy...More

Thank Djaja M
Reviewed 3 weeks ago via mobile

One of the best department stores in the world, whose says retail is dead? There's something for everyone including a complete kimono department on the upper floors & one of the best food halls in the B1. Treat yourself to a mini kaiseki lunch at...More

Thank Hojo8484
Reviewed 3 weeks ago via mobile

The staff to customer ratio is amazing and the staff anticipate your needs and like most Japanese the store assistants are extremely polite and helpful. The products sold are luxury and most brands are carried. The displays are perfect and the flower arrangements on the...More

1  Thank Romanydog
Reviewed 4 weeks ago

We love to visit food halls/markets and this one was probably one of the best we have ever seen - just incredible - everything so perfect and beautiful.

Thank Tony and Sarah G
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
Sponsored by:
Nearby Restaurants
Nabezo Shinjuku 3 Chome
113 reviews
.02 km away
Waketokuyama Isetan Honkan
25 reviews
.03 km away
Unagi Tsukiji Miyagawa Honten Isetan Shinjuku
34 reviews
.03 km away
Rozan Shinjuku
27 reviews
.04 km away
Nearby Attractions
Shinjuku Golden Gai
1,390 reviews
.29 km away
Hanazono Shrine
402 reviews
.25 km away
Shinjuku Suehirotei
59 reviews
.13 km away
Ask a question
Questions & Answers
Pradip S
12 September 2016|
Answer Show all 3 answers
Response from Yvonne L | Reviewed this property |
Yoyogi park flea market, shinjuku chuo park flea market and mitsui building flea market