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The Penwig Hotel

Penwig Hotel South John Street, New Quay SA45 9NN, Wales
+44 1545 560910
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Review Highlights
How much!

£4.45 for a pint of diet coke - I complained to Brains Brewery and didn't receive a satisfactory... read more

Reviewed 2 days ago
jackie b
Great view

This is a perfect spot to sit and enjoy the music at the New Quay festival but have been here many... read more

Reviewed 1 week ago
Lianne M
,
Neath Port Talbot, United Kingdom
Read all 165 reviews
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Overview
  • Excellent45%
  • Very good27%
  • Average12%
  • Poor7%
  • Terrible9%
Travellers talk about
“pub grub” (6 reviews)
“sea view” (5 reviews)
“evening meal” (5 reviews)
LOCATION
Penwig Hotel South John Street, New Quay SA45 9NN, Wales
CONTACT
Website
+44 1545 560910
Write a ReviewReviews (165)
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All reviews
"pub grub"
in 6 reviews
"sea view"
in 5 reviews
"evening meal"
in 5 reviews
"lovely room"
in 4 reviews
"lovely food"
in 4 reviews
"nice decor"
in 3 reviews
"bank holiday"
in 3 reviews
"at reasonable prices"
in 3 reviews
"meal deal"
in 3 reviews
"children's menu"
in 3 reviews
"lovely hotel"
in 2 reviews
"small car park"
in 3 reviews
"included in the room rate"
in 2 reviews
"busy restaurant"
in 2 reviews
"comfortable bed"
in 2 reviews
"views are amazing"
in 2 reviews
"out of season"
in 2 reviews
Filter

1 - 10 of 165 reviews

Reviewed 2 days ago

£4.45 for a pint of diet coke - I complained to Brains Brewery and didn't receive a satisfactory reply. I will never go into the Penwig again and I live in New Quay!

Thank jackie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penwig H, General Manager at The Penwig Hotel, responded to this reviewResponded yesterday

Hi Jackie, I'm very sorry to hear you weren't happy with the response provided by us. If you would like to discuss this matter further please contact myself directly at the Penwig. Kind regards, Steff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

This is a perfect spot to sit and enjoy the music at the New Quay festival but have been here many times to just enjoy the view and sometimes watch the dolphins. The meals, unfortunately, are hit or miss. I've had more good than bad...More

Thank Lianne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penwig H, General Manager at The Penwig Hotel, responded to this reviewResponded 1 week ago

Hi Lianne, Thank you for taking the time to leave us a review via TripAdvisor. I'm glad you enjoy the spectacular view the Penwig boasts! Regarding your comments on the meals here, I have just taken over at the Penwig and I am in the...More

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Reviewed 5 weeks ago

We visit New Quay regularly. I can't believe how the Penwig has gone downhill so quickly. Probably the best spot in New Quay. What a waste. Brains you should hang your heads in shame. We visited a month ago and was very disappointed, didn't even...More

1  Thank Amanda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penwig H, General Manager at The Penwig Hotel, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to leave your comments. We are very sorry that on this visit we did not meet your expectations. Please feel free to pop in next time you visit New Quay and see me personally Kind rergards

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See more reviews
Reviewed July 11, 2018 via mobile

Stopped off for a drink after our dolphin trip. Sat on the terrace overlooking the harbour - simply stunning. Reasonably priced drinks and whilst we didn’t eat ourselves, we observed that the food being served to others look absolutely delicious and the waiting staff were...More

Thank 900amanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penwig H, General Manager at The Penwig Hotel, responded to this reviewResponded 4 weeks ago

Thank you for your review. We are very pleased that you enjoyed your visit to The Penwig Hotel. Thank you for the lovely comments. We look forward to seeing you again. Kind regards Penny and the team

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Reviewed June 28, 2018 via mobile

We managed to get a parking space- it is a very small car park- and headed into the bar. We had no issue with checking in and the manager took us to our room and explained everything. All of the staff we met were extremely...More

Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penwig H, General Manager at The Penwig Hotel, responded to this reviewResponded July 2, 2018

Thank you for the lovely review. I have passed your comments to the team regarding the music levels. Hope to see you back again soon. Kid regards Penny

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Reviewed June 26, 2018

Location is excellent, had a fantastic sea view. Breakfast and dinner was very nice. Staff were friendly. A nice friendly pub underneath that did not stay open late thus it did not interrupt our sleep.

Thank Richardec1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penwig H, General Manager at The Penwig Hotel, responded to this reviewResponded June 27, 2018

Thank you for your lovely review. We are glad you enjoyed your visit with us. Kind Regards

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Reviewed June 24, 2018 via mobile

Nice food and not expensive. Dunno what else to add. Staff were friendly and good pub grub. Is what it is

Thank BENakaSTIG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penwig H, General Manager at The Penwig Hotel, responded to this reviewResponded June 27, 2018

Thank you for your review. We are glad you enjoyed your visit to The Penwig Kind Regards Penny

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Reviewed June 24, 2018 via mobile

We stopped at The Penwig hotel for one night as we were visiting friends who were also staying in New Quay. Check in was nice and quick, we were showed to our room by a friendly gentleman who was from the same area as us....More

Thank Jane T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penwig H, General Manager at The Penwig Hotel, responded to this reviewResponded June 25, 2018

Thank you so much for such a lovely review, We are glad you enjoyed your stay with us. I have passed your compliment onto the team. We look forward to seeing you in the future. Kind Regards Penny and the team.

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Reviewed June 16, 2018

Stayed 2 nights as a couple, 13th to 15th June. Check in was seamless and we were directed to the car park at the rear of the hotel and then shown to room 7. This was a very pleasant surprise as it turned out to...More

Thank FreddyFBL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penwig H, General Manager at The Penwig Hotel, responded to this reviewResponded June 18, 2018

Thank you so much for your lovely review. I have passed your comments to the team. We look to seeing you again soon. Kind regards Penny & the team

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Reviewed June 2, 2018

Having stayed at the Penwig Hotel many times before, my wife and i decided on a mid week break for two nights, on the Brains offer of 30% off. We always stay in room 7, which is the room looking over the Bay, lovely room...More

Thank mortona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penwig H, General Manager at The Penwig Hotel, responded to this reviewResponded June 4, 2018

Thank you for your review. Having just taken over here these are things that we are working on fixing. We hope you will continue to visit us and look forward to seeing you soon. Kind Regards The Penwig

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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