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Now having stayed here on more than 20 occasions, I'm always impressed by the level of hospitality, Food, and all-around services.
The staff is part of the furniture at this hotel which for me is a great sign and show of loyalty that is missing...More
We stayed here for the night after a full day of shopping in the Bristol area. Although there were 2 weddings on in the venue there were no issues. The staff were friendly and helpful, our room was beautiful and spacious. The only issue for...More
Room was very good with efficient layout, clean and well equipped. Breakfast choice and quality were good. Quality of dishes and service for dinner were sometimes disappointing but on the whole the meals were generally quite satisfactory. Staff were friendly and helpful in all departments....More
Room was nice inside but it was on a floor where half the rooms were being refurbished so there was plastic covering the corridor carpet, the stairs were dusty and men were working and drilling while we walked past in our robes to the spa...More
Visited hotel due to business commitment. My and my husbands room was complimentary but my parents paid for bed and breakfast.
Booking in was straightforward with pleasant receptionist and Went straight to our rooms after a very long journey.
My Parents room had marks up...More
Having booked a treatment at The Aztec Hotel Spa for my daughter & myself to celebrate her birthday we arrived on the day to be told our treatments had been cancelled. Although the Manager said they had left a message for us to this effect...More
We stayed here a while ago and would definately stay again, We are spa members in another of the chains hotel and we still get out spa discount, the booking system was great, rooms very nice, spa area lovely the duck pond at the back...More
Very nice 4 star hotel
When we arrived it was very confusing where to check in as there is 2 places in 1
The receptionist in the main hotel didn’t know much herself think she may of been new? but in the lodge Starbucks they...More
Stayed a few weeks ago with family. Unfortunately it was raining the majority of our stay so I was unable to explore the grounds.
-Family room very large and well equipped with fridge, large functioning TV, toiletries were very nice.
-The bed was comfortable...More