Hakuba Ski Concierge

Hakuba Ski Concierge, Hakuba-mura: Address, Phone Number, Hakuba Ski Concierge Reviews: 5/5

Hakuba Ski Concierge
5
About
Welcome to Hakuba Ski Concierge - the valley`s first and only boutique ski school in Hakuba that exclusively specialises in private ski & snowboard lessons and resort guiding services. A locally owned and registered company, our intimate team is made up of highly skilled and extremely experienced instructors, ensuring that you will get the most out of your time with us. Driven by the belief that a great day is more than just a great ski lesson, every one of our services includes private transportation, full time flexibility, a choice of multiple resorts and assistance with local services.
Suggested duration
More than 3 hours
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5.0
50 reviews
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1
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Matt
Japan2 contributions
Jan. 2022 • Family
Nadine and her team came highly recommended and did not disappoint. She made our first weekend in Hakuba a ringing success! She raised the bar for what we now expect from ski instructors.

Nadine’s intimate knowledge of Hakuba (from accommodations, to restaurants, to ski passes, to outfitters, and even some local history) made us feel right at home. Nadine promptly scheduled our large group of children and adults, all of varying skill & experiences, at a convenient time. She recommended a great rental shop. She even picked us - and all our kit! - up from our lodging and shuttled us to the slopes.

Aside from the A+ hospitality, Nadine is a phenomenal instructor. In just a few hours she turned a group of reluctant preschoolers into fearless ski enthusiasts. Days later, our kids can’t stop talking about returning to the slopes soon!
Written January 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jay Sun
1 contribution
Dec. 2021 • Family
The best!! Great instructors who break down the mechanics or ski/snowboard and observes closely to troubleshoot your problem areas. Great tips and advice. Had my son in control and executing turns in on his skis within a few hours. I pulled off my first transition from front side to heal side turn without wiping out. Also, super flexible and accommodating to meet the different requests from all within my group. The communication during the planning phase, on very short notice was excellent. Very professional and super friendly. They're just some super cool down to earth people who really care about their clients getting the best experience possible!!!
Written December 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

lagamnug
Los Angeles, CA6 contributions
Jan. 2021
HSC are absolutely the best team to help you tune up your ski or snowboard skills. Every interaction with them was easy, professional and fun. They really treat you like family - hope to ski with you all again. 100% recommend!
Written April 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rob M
Ota, Japan5 contributions
Jan. 2021
If you are looking for a local team to help make the most out of your holiday in Hakuba you have found the right people!

My wife and are very happy to have found Hakuba Ski Concierge while on our holidays in Hakuba. The team was professional and attentive (and fun!). They quickly identified each of our individual levels and were able to take us to new levels of skiing. Myself a lifelong skier, it was great to feel progress on highly technical tree skiing, and my wife an intermediate skier, grew massively thanks to the lessons. Now she is excited to try the Black Diamonds and try the trees.

Couldn't have asked for a better ski holiday experience!
Written April 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Rob and Michelle, We can`t thank you enough for your review, and the time you have taken to recount your experience with us. All of us that have had the pleasuring of skiing with you both this winter are enormously warmed to read this. The pleasure was all ours and we feel fortunate to have met two such fun, open and kind people; we really look forward to seeing you again next winter, and enjoying many more turns on the slopes together (and many more laugh out loud moments too)! Have a great green season ahead in Gunmna - Nadine
Written April 15, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Hannah M
Tokyo Prefecture, Japan3 contributions
Mar. 2021 • Family
We used Hakuba Ski Concierge for a half day lesson during our recent spring ski trip to Hakuba. Nadine provided excellent service, from the moment I phoned on the off-chance they had availability to taking our girls (aged 8 and 5) on a half day lesson. She was an excellent instructor, teaching them the basics. They both improved a lot during the morning and more importantly they both had lots of fun. I would highly recommend Hakuba Ski Concierge and will definitely use them when we come back to Hakuba.
Written April 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Hannah, Such a lovely review to read, an enormous thank you for finding the time to write it. These reviews mean a lot to us, so I am very grateful for it. I had a fantastic morning skiing with your girls; so fun, attentive and polite. I wish your family the most wonderful spring and summer season ahead, and really look forward to seeing you in Hakuba again. In the meantime, I shall be sure to keep my Disney repertoire current, so that the girls and I can continue singing to the mountains together next winter ;) Kindest, Nadine
Written April 15, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jeremybr
Setagaya, Japan756 contributions
Apr. 2021
We have now used HSC on a couple of occasions, the most recent being a Spring ski two day package for my kids (ages 6 & 3)

After the trip, my eldest said to me that when she goes skiing again, it has to be on the same mountain and with the same instructor. That is testament to the effort that the teaching staff commit, the kids love it and their skiing progress is evident.

I didn't expect the youngest to be able to even keep her ski boots on, but she also made a couple of trips down the mountain.

It was great for my wife and I to enjoy the slopes in the comfort that our kids were learning new skills and enjoying themselves too.

We will definitely be returning, thank you
Written April 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Jeremy, A heartfelt thank you for this review! Both Mike and I had a great time with your little ones, and were impressed by their positive attitudes and how well they progressed during our time together. Thank you for choosing us, and for this nice review. It would be my pleasure to ski with them again - anytime! I will have to learn some new jokes before our next lesson.... Wishing your family a wonderful spring season, and we look forward to seeing you again. Kindest regards, Nadine
Written April 8, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

mg
1 contribution
Dec. 2020
Nadine is a without doubt the best instructor i have ever had.
After years of lessons, my skiing hadn't improved and I was starting to become disillusioned. I had tried numerous instructors in Hakuba and was about to give up when a friend recommended Nadine and HSC
I can't recommend Nadine enough; she is very patient, friendly and is an excellent communicator. She broke my skiing down to the basics, removed all my bad habits and rebuilt me up with new techniques, all in the space of a few lessons.
She has taken my skiing to the next level.
I cant recommend enough ...BEST IN HAKUBA
Written March 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Michael, I need a blush emoji! You are very kind, and I have to tell you that the pleasure has been all mine! Having the opportunity to work with you on your skiing throughout the season has been a lot of fun, and seeing the improvement is incredibly rewarding. May this be the first winter of many skiing together, and I really look forward to setting some season goals for next season. Wishing you a wonderful spring season, until next time - Nadine
Written April 8, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Linz
Tokyo, Japan3 contributions
Jan. 2021 • Friends
I cannot thank Nadine, Ben and Andy enough for taking care of our beginner group (4 adults and one child) for three fun days of learning to ski. We took a combination of private and group lessons and the Hakuba Ski Concierge team helped us all (especially the adults initially concerned about backs and knees) to get skiing!
I took a one on one lesson with Nadine during the time and she helped me overcome my nervousness due to a previous back injury. In addition, my previous couple of attempts at skiing had always left me sore (esp. knees!), but Nadine’s patient focus on technique during our session meant the next day I woke up not hurting at all!
Thanks to Hakuba Ski Concierge everyone in our group is now keen to continue on their learn to ski adventure, and we look forward to getting back up to Hakuba for more fun lessons with them in the future!
Written January 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Linsey, It has been such a pleasure getting you know you this winter, and I really look forward to seeing you next season. The team and myself are so grateful that you have taken the time to write such a detailed review, and so thrilled that you too have caught the ski bug! It was fun for us all to ski with such a happy, fun group of friends! Thank you Linsey - we look forward to seeing you again. Kindest, Nadine
Written April 8, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Alice
3 contributions
Feb. 2020
Had a fantastic time skiing with HSC despite what was widely described as the worst season for snow in memory. Jules was just the teacher I needed for a nervous skier like myself, who was anxious about getting back on the slopes after an accident the previous season. She got my confidence back up, pushed me beyond my comfort zone without going overboard and had great lift chat, too :o) Worth booking lessons with HSC as you're not restricted to a particular resort and can go wherever conditions are best... crucial in a season like 2020, though hopefully the snow will be back next year.
Written April 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Alice, Thank you very much for taking the time to leave such a nice review! Indeed it was a truly terrible snow year, but I am thrilled that you were able to enjoy your time here with us in spite of that. Jules is such a valued member of our team, forever determined to share her love of skiing with the world! Thank you for choosing to book with HSC, and I wish you all the very best in these strange times. I look forward to seeing you again in the future in better conditions and in more `normal` times! Kindest regards, Nadine
Written May 14, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Sarah
2 contributions
Feb. 2020 • Family
Amazing guiding experience. Would highly recommend for all levels to get the most out of so much diversity in the valley. Will definitely use HSC again. Thank you. The Watson family
Written April 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Sarah (and family), Thank you for your kind review and for booking with us. I know that Jules thoroughly enjoyed her time with your family and sharing in Andrew`s birthday. I hope that your family is well, and we very much look forward to seeing you in Hakuba again once the world has returned to normal. Kindest regards, Nadine
Written May 14, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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