Hakuba Ski Concierge
Hakuba Ski Concierge
5
About
Welcome to Hakuba Ski Concierge - the valley`s first and only boutique ski school in Hakuba that exclusively specialises in private ski & snowboard lessons and resort guiding services. A locally owned and registered company, our intimate team is made up of highly skilled and extremely experienced instructors, ensuring that you will get the most out of your time with us. Driven by the belief that a great day is more than just a great ski lesson, every one of our services includes private transportation, full time flexibility, a choice of multiple resorts and assistance with local services.
Duration: More than 3 hours
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  • Lola
    2 contributions
    5.0 of 5 bubbles
    Best skiing coaching session I've ever had! Excellent service all around, fantastic coach!
    Hakuba Ski Concierge provides us by very far with the best skiing coaching experience I've ever had. Everything was perfect, from the time they replied to my first message, to all the planning and the fabulous lesson we had with Sean, one of their instructors. I was truly impressed with the quality of the lesson, attention to detail, Sean's patience and kindness. I highly recommend Hakuba Ski Concierge to anyone wishing to have fantastic skiing coaching in the Hakuba area. My husband is an advanced skier venturing into freestyling and he was thrilled with Sean's guidance. I'm just trying to improve my technique for now, focusing on perfecting parallel turns, I was fearful to fall, and Sean was beyond awesome and patient with me.
    Visited March 2023
    Written March 6, 2023
  • Anisha
    1 contribution
    5.0 of 5 bubbles
    A Wonderful First Time Ski Experience!
    A fantastic first time skiing experience for our family! HSC was quick to respond when I first sent an enquiry and through the support they provided in the planning process prior to our trip, I knew we'd made the right choice! Virginia our instructor was fantastic with our 2 boys (9&10yrs old) and very patient with me and my husband while we struggled on skis for the first time! I'm thankful that she gently pushed us to overcome our fears: while the kids zipped down the mountain on Day 1 and 2, me and my hubby were slow but Virginia didn't relent :) she stuck with us and we both were elated to have made it down! A wonderful feeling! Thank you team for an amazing ski experience - my family agreed it was our best ever family vacation and we can't wait to come back next March! See you again very soon.
    Visited March 2023
    Travelled with family
    Written March 16, 2023
  • DMin
    Singapore, Singapore2 contributions
    5.0 of 5 bubbles
    A truly memorable lesson with an awesome coach!
    We had initially wanted to book a full-day slot, but they were already fully booked, and we could only manage to secure the half-day lessons. It was our first skiing, but they were very patient during the email conversations, answering our queries and giving recommendations on the ski rental equipment. The lesson did not disappoint us. We had a ski lesson with a fantastic coach, Laura, which was an incredible experience! Laura was very knowledgeable and had an evident passion for skiing. She was extremely patient and did a great job keeping the lesson on track while teaching us all the essential skills. She explained the techniques and skills in a way that was easy to understand and follow, breaking each move down step by step so that we could understand it properly and get the most out of the lesson. Before the class, we worried that we would not learn much, given that it was only 3hrs. However, not only was the lesson exceptionally well-timed, but we felt like we were genuinely learning a lot. Having Laura as a teacher was a joy, and we had a truly memorable lesson! On a side note, that night, while having dinner at Yukimaru, we met a pleasant couple whom we chatted with briefly as we departed. Later, as we were leaving the restaurant, we noticed they were driving a vehicle from Hakuba Ski Concierge, leading us to believe they may be company employees. This encounter further solidified our belief that the staff at Hakuba Ski Concierge are very amiable! Overall, I highly recommend Hakuba Ski Concierge to anyone looking to get into skiing or improve their existing skills. Their vibes, positive attitude and enthusiasm certainly made a deep impression!
    Visited February 2023
    Written March 17, 2023
  • David G
    2 contributions
    5.0 of 5 bubbles
    Private family lessons in Hakuba
    Our family had private ski and snowboard lessons with Jimmy and Virginia who were excellent. Very personalised, super friendly and patient. Some great tips which helped us enjoy our next day so much more. The drop off service was welcome at the end of the day too. Thank you Nadine for accommodating us at short notice. A great experience all round.
    Visited March 2023
    Written March 25, 2023
  • DeanBrisbane
    Bribie Island, Australia84 contributions
    5.0 of 5 bubbles
    Thank you Andrew and Hakuba Ski Concierge!
    Highly recommend Hakuba Ski Concierge for anyone looking for a ski lesson in Hakuba. The communication was excellent with lots of tips and ideas for the local area. Our guide Andrew was superb - I was ready to give up skiing after a number of not so happy experiences but his guidance and tips saved me from giving it away forever, and we had a brilliant time over the next few days we had on the ski fields. Cannot recommend highly enough!
    Visited January 2024
    Travelled with family
    Written January 3, 2024
  • Michelle M
    1 contribution
    5.0 of 5 bubbles
    Henry and the Hakuba ski concierge
    Big Henner’s (henry) is the closest thing an Englishman has come to a classic Aussie legend. Living and dying for the banter, his infectious joy for befriending annoying children assisted greatly in dealing with my youngest child, a true menace. I would go as far to say he is basically family at this point, but not past 9pm (inside joke) hahaha. All jokes aside he was a brilliant ski instructor/guide with an in depth knowledge of hakuba’s history, displaying his expertise on countless occasions and taking us to runs and resorts we’d never dream of finding. His passion for teaching is undeniable even inspiring my husband to practice his drills and improve. We will definitely be back and would highly recommend him.
    Visited January 2024
    Travelled with family
    Written January 17, 2024
  • Salina S
    Hong Kong, China2 contributions
    5.0 of 5 bubbles
    Amazing skiing experience with Hakuba Ski Concierge!
    Many thanks to Miss Maki, Tara, and Hakuba Ski Concierge. My groups of three (two middle-aged women, and a youth ) had two half-day lessons with Hakuba Concierge. Our instructors Miss Maki and Tara are fantastic! They both are passionate and professional! They noticed our needs, pointed out our weaknesses and tailored different practices for each of us. With their help, we built confidence skiing in different terrains, and even attempted jumps in ski parks. It’s incredible! This is the best skiing coaching experience I’ve ever had. Highly recommended!
    Visited February 2024
    Travelled with friends
    Written February 19, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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5.0
5.0 of 5 bubbles69 reviews
Excellent
68
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1
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0
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0

Salina S
Hong Kong, China2 contributions
5.0 of 5 bubbles
Feb 2024 • Friends
Many thanks to Miss Maki, Tara, and Hakuba Ski Concierge.

My groups of three (two middle-aged women, and a youth ) had two half-day lessons with Hakuba Concierge. Our instructors Miss Maki and Tara are fantastic! They both are passionate and professional!

They noticed our needs, pointed out our weaknesses and tailored different practices for each of us. With their help, we built confidence skiing in different terrains, and even attempted jumps in ski parks. It’s incredible!

This is the best skiing coaching experience I’ve ever had. Highly recommended!
Written February 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michelle M
1 contribution
5.0 of 5 bubbles
Jan 2024 • Family
Big Henner’s (henry) is the closest thing an Englishman has come to a classic Aussie legend. Living and dying for the banter, his infectious joy for befriending annoying children assisted greatly in dealing with my youngest child, a true menace. I would go as far to say he is basically family at this point, but not past 9pm (inside joke) hahaha. All jokes aside he was a brilliant ski instructor/guide with an in depth knowledge of hakuba’s history, displaying his expertise on countless occasions and taking us to runs and resorts we’d never dream of finding. His passion for teaching is undeniable even inspiring my husband to practice his drills and improve. We will definitely be back and would highly recommend him.
Written January 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

joseph
Vaucluse, Australia1 contribution
5.0 of 5 bubbles
Jan 2024 • Family
Just completed a 3 half-day signature lessons with Henry. It’s an amazing experience. Henry was bustling w enthusiasm, never short of encouragements - my two daughters (14 &7yo) both responded very positively to Henry’s teaching style. They went from complete beginners to skiing down a mellow red slope in 3 half days - couldn’t have asked for more! Henry and the Concierge before our trip had great food suggestions and was ever helpful with questions and requests. Bonus was Henry’s knowledge of local history - very informative and entertaining. We couldn’t have done this trip on our own - the Concierge and Henry made everything simple and thoroughly enjoyable. We highly recommend this service particularly if you are beginners or new to Hakuba. Thanks Henry!
Written January 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DeanBrisbane
Bribie Island, Australia84 contributions
5.0 of 5 bubbles
Jan 2024 • Family
Highly recommend Hakuba Ski Concierge for anyone looking for a ski lesson in Hakuba. The communication was excellent with lots of tips and ideas for the local area. Our guide Andrew was superb - I was ready to give up skiing after a number of not so happy experiences but his guidance and tips saved me from giving it away forever, and we had a brilliant time over the next few days we had on the ski fields. Cannot recommend highly enough!
Written January 3, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Fluppetsrock
Singapore, Singapore22 contributions
5.0 of 5 bubbles
Jan 2024 • Family
This was the 2nd year we’ve booked the services of Hakuba Ski Concierge and it was truly the best ski holiday ever for everyone in our family!!
My husband and kids were with Hueno for 6 days of skiing and learnt so many new skills & tricks from him, like navigating moguls, skiing backwards, carving, jumping and simply having great fun skiing with him 😊
I had Sean for the first 3 days and he had the difficult task of helping me regain confidence on skis after an accident last year. Under his patient and encouraging tutelage, I improved my balance and learned to turn properly. And we went on adventures down new slopes each day and cat tracks, with him gently nudging me to challenge myself with new goals.
Then with Maki over the next 3 days, we had such fun skiing and laughing together whilst fine-tuning my turns and learning to control my speed and balance that parallel skiing just happened naturally and I was no longer afraid! 🤩We had such a blast together on the slopes and cat tracks that it didn’t feel like we were having lessons, but like skiing with very experienced friends 🥰
Honestly, we cannot recommend Hakuba Ski Concierge more highly, especially Sean, Maki and Hueno!
Written January 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bonnie E
1 contribution
5.0 of 5 bubbles
Sept 2023 • Friends
Natalie has been amazing to deal with from the minute I first made contact with this company regarding my trip in December. Thank you Natalie, your customer service is 10/10.
Written October 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David G
2 contributions
5.0 of 5 bubbles
Mar 2023
Our family had private ski and snowboard lessons with Jimmy and Virginia who were excellent. Very personalised, super friendly and patient. Some great tips which helped us enjoy our next day so much more. The drop off service was welcome at the end of the day too.

Thank you Nadine for accommodating us at short notice. A great experience all round.
Written March 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DMin
Singapore, Singapore2 contributions
5.0 of 5 bubbles
Feb 2023
We had initially wanted to book a full-day slot, but they were already fully booked, and we could only manage to secure the half-day lessons. It was our first skiing, but they were very patient during the email conversations, answering our queries and giving recommendations on the ski rental equipment.

The lesson did not disappoint us. We had a ski lesson with a fantastic coach, Laura, which was an incredible experience!
Laura was very knowledgeable and had an evident passion for skiing. She was extremely patient and did a great job keeping the lesson on track while teaching us all the essential skills. She explained the techniques and skills in a way that was easy to understand and follow, breaking each move down step by step so that we could understand it properly and get the most out of the lesson. Before the class, we worried that we would not learn much, given that it was only 3hrs. However, not only was the lesson exceptionally well-timed, but we felt like we were genuinely learning a lot. Having Laura as a teacher was a joy, and we had a truly memorable lesson!

On a side note, that night, while having dinner at Yukimaru, we met a pleasant couple whom we chatted with briefly as we departed. Later, as we were leaving the restaurant, we noticed they were driving a vehicle from Hakuba Ski Concierge, leading us to believe they may be company employees. This encounter further solidified our belief that the staff at Hakuba Ski Concierge are very amiable!

Overall, I highly recommend Hakuba Ski Concierge to anyone looking to get into skiing or improve their existing skills. Their vibes, positive attitude and enthusiasm certainly made a deep impression!
Written March 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anisha
1 contribution
5.0 of 5 bubbles
Mar 2023 • Family
A fantastic first time skiing experience for our family! HSC was quick to respond when I first sent an enquiry and through the support they provided in the planning process prior to our trip, I knew we'd made the right choice!
Virginia our instructor was fantastic with our 2 boys (9&10yrs old) and very patient with me and my husband while we struggled on skis for the first time! I'm thankful that she gently pushed us to overcome our fears: while the kids zipped down the mountain on Day 1 and 2, me and my hubby were slow but Virginia didn't relent :) she stuck with us and we both were elated to have made it down! A wonderful feeling!
Thank you team for an amazing ski experience - my family agreed it was our best ever family vacation and we can't wait to come back next March! See you again very soon.
Written March 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lola
2 contributions
5.0 of 5 bubbles
Mar 2023
Hakuba Ski Concierge provides us by very far with the best skiing coaching experience I've ever had. Everything was perfect, from the time they replied to my first message, to all the planning and the fabulous lesson we had with Sean, one of their instructors. I was truly impressed with the quality of the lesson, attention to detail, Sean's patience and kindness.
I highly recommend Hakuba Ski Concierge to anyone wishing to have fantastic skiing coaching in the Hakuba area.
My husband is an advanced skier venturing into freestyling and he was thrilled with Sean's guidance.
I'm just trying to improve my technique for now, focusing on perfecting parallel turns, I was fearful to fall, and Sean was beyond awesome and patient with me.
Written March 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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HAKUBA SKI CONCIERGE - All You Need to Know BEFORE You Go (with Photos)