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Cap-aux-Meules
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Agence de Location des Iles
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Agence de Location des Iles

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See all things to do
Agence de Location des Iles
3.5
#1 of 2 Outdoor Activities in Cap-aux-Meules
Equipment Hire
Monday
8:30 AM - 6:00 PM
Tuesday
8:30 AM - 6:00 PM
Wednesday
8:30 AM - 6:00 PM
Thursday
8:30 AM - 6:00 PM
Friday
8:30 AM - 6:00 PM
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About
Cars, scooters, motorcycles and spyder rental to discover the islands to the rhythm of the wind! 2 offices to serve you: on the main street in the town of Cap-aux-Meules and located directly inside the Havre-aux-Maisons airport.
Duration: More than 3 hours
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The area
Address
Reach out directly
Best nearby
Restaurants
22 within 5 kms
Quai 360
108
0.5 km$$$$ • Seafood • Contemporary • Fusion
Boulangerie Madelon
89
0.1 km$$ - $$$ • Bakeries • Canadian • Vegetarian Friendly
Les Pas Perdus Resto Café Bistro
229
0.6 km$$ - $$$ • Seafood • Grill • Vegetarian Friendly
La Poissonniere
36
0.4 km$$ - $$$ • Speciality Food Market • Seafood • Sushi
Resto Bistro Accents
49
0.1 km$$ - $$$ • Pub
Restaurant Familial La Patio
55
0.4 km$$ - $$$ • Canadian
Tim Horton
3
65 m
Coeur d'Herboriste
2
0.4 km$ • Healthy • Medicinal foods
L'arbre À Pains
2
0.5 kmBakeries
Tim Hortons
17
64 m$ • Canadian
See all
Attractions
26 within 10 kms
Sentier Du Littoral
1
0.7 kmLookouts • Hiking Trails
Bureau d'information Touristique des Iles-de-la-Madeleine
17
0.8 kmVisitor Centres
Club Nautique De Cap-aux-meules
1
0.8 kmMarinas
Boutique D'Art Tendance
9
1 kmArt Galleries
Ecomusee de la Mi-Careme
6
1.3 kmSpeciality Museums
Parc des Buck
1
1.3 kmNature & Wildlife Areas • Hiking Trails
A l'abri de la Tempête Microbrewery
103
Breweries
Église Saint-Pierre-de-la-Vernière
7
3.1 kmArchitectural Buildings
Les Petits Fruits en Folie
2
3.3 kmFarms
Aucoin des Sangliers
13
4 kmFarms
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
3.5
38 reviews
Excellent
19
Very good
2
Average
4
Poor
3
Terrible
10
Sab
1 contribution
The worst
Jul. 2023 • Couples
Very bad service. Ok, I get the short staff idea, but still. They knew we were coming to pick ul a car at a specific location, they did not have the car at the right location so we had to wait over half an hour for the car. Then, we ask when we being back the car can we be driven back to our camp site and they say they will see. On their site and pamphlets, they offer the service to be driven back. But when we do end up brining it back, earlier on top of that so someone can drive us back, but no. We had to take a taxi. Luckily that taxi service was impeccable. But never again will I deal with this place. Not even a smile during the time we are there either and no sorry for making us wait and having to take a taxi… Worst service I have had in a while!
Written August 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DreamPursuit
Toronto, Canada24 contributions
Terrible.
Mar. 2023
This business used to be under the Hertz banner and they followed the typical car rental guidelines which was great. They went independent and now require a 30% non-refundable, non-transferable, non-changeable deposit. My guests bumped their visit to my place by 1 week so I lost $180 overnight on the deposit - three and a half months out. The company completely books all their inventory in the summer so they won't have any problem re-renting this vehicle. Their policy just enables them to cash in for no apparent reason.
Because of the low inventory and high demand on the Islands, you need to book early but if your plans alter at all, you'll be out lots of money!! They give new meaning to "highway robery".
Written March 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marie-Eve L
First of all, Thank you to take the time to give us your impressions of our business. We effectively used to be an Hertz licensee for over 15 years. We always had the same way of doing all our operations, even when we were an international banner. You also have to know that all renters in Magdalen Islands are taking non refundable deposit to guarantee their bookings during the high season. It is not OUR way to do business, it is THE way to do it by all the renters. As you may know, we are located in a small area, in the middle of st lawrences gulf so we do have more difficulties to have cars then the big cities. When we import cars on the Magdalen Islands at excessive cost for a short period of time to accomodate visitors as you during the high season, we need guarantees that people are going to travel. It is why people cannot book if they are not giving the non refundable deposit. Houses/hotels/cabines/ferry also take non refundable deposit and you know when you cancel that you are going to loose that money. Information of non refundable deposit is also clear and well explicated on our website www.agencedelocationdesiles.com and custommer know before to complete their booking about that deposit. Our cancellation policy containts accomodations for people who as to cancel for sickness or death reasons. But otherwise, if you just change your mine, it is effectively non refundable.
Written October 6, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pierre D
Brossard, Canada5 contributions
No refund
Jul. 2021 • Couples
I rented a car in April for my 7 days July trip and had to cancel car rental less than 24 hours after rental.
I was charged a deposit (More than a full day). And lost the deposit completely. They didn’t agree to refund.
It is clear that that were able to rent the car between April and July.
Bad business!!!
Written October 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marie-Eve L
Thank you for your comment. We are first sorry for your unsatisfaction. We are effectively taking a non-refundable deposit at the time of the reservation to confirm it, same as the CTMA ferry, accomodation and plane tickets because we are located in very small area with a very high demand compared to the realistic possible offer. We import cars on the archipelago for a short period of time and we need guarantee that custommers really do travel before giving the opportunity to book one of them. When we do a reservation with a custommer, we also engage some fees (reservation fees, transaction fees for the charges taking on a credit card and same for a refund. We do have a refund policy in a case of sickness or death of a closed family member, respecting some delays before the pick up date. It is unfortunately non-refundable if the custommer decide to cancel for another reason (decide to bring his own car on the ferry, to rent somewhere else, to choose another destination or way of transportation). When availibilities allows, we also offer the opportunity to open a file and keep an hold on a car for 24-48hrs before giving the deposit. Hope these explanations will help you to understand our position. Regards. The management
Written October 29, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian S
Chicago, IL1 contribution
good and quick service!
Feb. 2020
The best car rental company EVER ! I'am travelling very often for my company and i've never seen a good and quick service like that; a thing soooo much appreciated when you arrive at 11pm! The first time with them but not the last!
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marie-Eve L
Thank you for sharing your experience with us! Look foward to see you back soon !
Written February 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ambassador310866
2 contributions
I think the staff are the ones who need a vacation!
Aug. 2019 • Family
Probably the worst customer service I have ever encountered. Very agressive. Too bad most people are wonderful on this island.
Written August 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marie-Eve L
Thank you to take the time to let us know about your experience with us. Customer service is really important for the Agence de location des îles staff and owners and it is with positive and negative comments that we can improve ourselves. We would like to know more about your experience. You can email us at info@agencedelocationdesiles.com and one of our managers will get back to you. Regards, Marie-Eve
Written August 12, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AGENCE DE LOCATION DES ILES - All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Agence de Location des Iles
Agence de Location des Iles is open:
  • Mon - Fri 8:30 a.m. - 6:00 p.m.
Hotels near Agence de Location des Iles: View all hotels near Agence de Location des Iles on Tripadvisor
Restaurants near Agence de Location des Iles: View all restaurants near Agence de Location des Iles on Tripadvisor