Agence de Location des Iles

Agence de Location des Iles, Cap-aux-Meules: Hours, Address, Agence de Location des Iles Reviews: 3.5/5

Agence de Location des Iles

Agence de Location des Iles
3.5
8:30 AM - 6:00 PM
Monday
8:30 AM - 6:00 PM
Tuesday
8:30 AM - 6:00 PM
Wednesday
8:30 AM - 6:00 PM
Thursday
8:30 AM - 6:00 PM
Friday
8:30 AM - 6:00 PM
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About
Cars, scooters, motorcycles and spyder rental to discover the islands to the rhythm of the wind! 2 offices to serve you: on the main street in the town of Cap-aux-Meules and located directly inside the Havre-aux-Maisons airport.
Suggested duration
More than 3 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

3.5
34 reviews
Excellent
19
Very good
2
Average
2
Poor
2
Terrible
9

Pierre D
Brossard, Canada5 contributions
Couples
I rented a car in April for my 7 days July trip and had to cancel car rental less than 24 hours after rental.
I was charged a deposit (More than a full day). And lost the deposit completely. They didn’t agree to refund.
It is clear that that were able to rent the car between April and July.
Bad business!!!
Written October 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your comment. We are first sorry for your unsatisfaction. We are effectively taking a non-refundable deposit at the time of the reservation to confirm it, same as the CTMA ferry, accomodation and plane tickets because we are located in very small area with a very high demand compared to the realistic possible offer. We import cars on the archipelago for a short period of time and we need guarantee that custommers really do travel before giving the opportunity to book one of them. When we do a reservation with a custommer, we also engage some fees (reservation fees, transaction fees for the charges taking on a credit card and same for a refund. We do have a refund policy in a case of sickness or death of a closed family member, respecting some delays before the pick up date. It is unfortunately non-refundable if the custommer decide to cancel for another reason (decide to bring his own car on the ferry, to rent somewhere else, to choose another destination or way of transportation). When availibilities allows, we also offer the opportunity to open a file and keep an hold on a car for 24-48hrs before giving the deposit. Hope these explanations will help you to understand our position. Regards. The management
Written October 29, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Brian S
Chicago, IL1 contribution
The best car rental company EVER ! I'am travelling very often for my company and i've never seen a good and quick service like that; a thing soooo much appreciated when you arrive at 11pm! The first time with them but not the last!
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for sharing your experience with us! Look foward to see you back soon !
Written February 17, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Ambassador310866
2 contributions
Family
Probably the worst customer service I have ever encountered. Very agressive. Too bad most people are wonderful on this island.
Written August 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you to take the time to let us know about your experience with us. Customer service is really important for the Agence de location des îles staff and owners and it is with positive and negative comments that we can improve ourselves. We would like to know more about your experience. You can email us at info@agencedelocationdesiles.com and one of our managers will get back to you. Regards, Marie-Eve
Written August 12, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Frequently Asked Questions about Agence de Location des Iles

Agence de Location des Iles is open:
  • Mon - Fri 8:30 a.m. - 6:00 p.m.

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