Hi James and Linn,
Our goal here at DiveCarib is to ensure that you have a great experience, so we are very sorry to hear that you were disappointed with the refresher session.
We believe the initial briefing was appropriate, considering we covered basic buoyancy control, and took time to elaborate about the equipment, as well as briefing what to do in different scenarios. We do however concede that we should have made it clear that we could practice any skills at the start of the dive, before swimming away from the boat, and in hindsight, we should have asked you personally on the boat, away from the group. The other divers on the session, who had not dived for a couple of years, had told us that they were comfortable with e.g. clearing a mask / regulator, but at that point we really should have double checked that everyone else was also happy.
We wish that you had raised this with us at the time, so that we could have made amends.
If you’re ever back in Antigua, please reach out to us so that we can make it up to you.
We are glad to hear that you enjoyed your subsequent morning dives with us.
Best,
The DiveCarib Team