100% worth it. We arrived at the airport 3 1/2 hours before our departure from Aruba and the lines were so long. We knew at that point that the wait was going to be awful. We spotted a Representative of the company by the name of Sam. He was so helpful and answered all our questions. We felt that he definitely was not trying to hustle us. We talked with him for a few minutes and we were sold. We were so glad that we did. What a great experience from the minute we met him to when we were introduced to the extremely efficient, professional and personable Jely. The lines were huge, it was very hot and it most definitely would have taken us a few hours plus. Instead, with Jely escorting us we cleared security and Aruban customs quickly and easily. She couldn’t escort us through US Customs, but told us where to go and what to do. We were all done and sitting in the lounge in about 1/2 hour. She handled all necessary paperwork all the way through and even helped with our luggage. We can personally recommend this service and our hostess, Jely. She is an asset to this business. Spend the money and end your vacation stress free and ask for Jely.

We had heard getting out of Aruba was a bit of a cluster because you go through security twice (one for Aruba to exit and then one for the USA so you don’t go through customs when you land). We purchased the VIP departure but had the lounge access through our travel credit card. I’m glad we didn’t pay for the lounge because it was pretty lackluster. They had a meager selection of sandwiches (just meat and cheese) and baked finger foods that teenagers would go crazy for but adults pick over. The best thing they had was an Aruba Arriba drink (honestly it was the best one I had on the island all week… and I had plenty). Our VIP departure agent was Raycheline. She held our passports and boarding passes so they wouldn’t get lost or dropped which felt a little weird but honestly was helpful while we managed shoes, cell phones, etc. She also hulked our bags onto the table to go into the machine all while wearing heels. She guided us through security quickly, effectively, and pleasantly (it took us 45 minutes instead of the 3+ hours we were quoted). She had a smile on pretty much the WHOLE TIME! She really made us feel comfortable in an otherwise stressful situation. When we come back, we’ll definitely use this service again.

A really fantastic experience! Left on Sunday 1pm flight, had to be at the airport at 10 (3 hours early as required) Adèle met us at the American departure line and that was the last time I held my passport until we got to US customs. 🙂 The lines weren’t crazy today, but we certainly saved an hour and got through in about 45 minutes. Basically, they takes you through every security area until US customs but you still are taken to the express line and they just meets you after you get through. From my understanding, the VIP lounge is not always available and if not, they refund you. I’m not sure the lounge was 100% worth it, free booze coffee and snacks but not very exciting. I’d say if you don’t mind spending the extra $$ it was totally worth it. I’d imagine on a busy day like Sat, even more so. Thanks again ❤️❤️❤️

Excellent service!! My thanks to Jely (spelling, sorry!) who was my hostess, pleasant, patient and so efficient!! My thanks to all of you at First Class for providing such great service. Going through airport and all check in points was fast and easy. Totally recommend to anyone. Will do this again. Thank you!!

I recently had the pleasure of being hosted by the tall, beautiful and elegant Jely, and I cannot speak highly enough about the experience. Jely’s attention to detail is impeccable. She anticipated my needs before I even realized them. Thank you, Jely, for an incredible and memorable experience!

First class experience is a spectacular service! I was standing on line that would have taken at least 2 hours to get through and I Sam and asked what the service was about. He explained it to me and off I went. He was very professional helped me download the app and whisked me through all the lines! I had my daughter with me who is very impatient but he calmed her down helped with my bags and i was through all the lines in less than 30 minutes. It was worth every dime. Hats off to Sam I’ll be forever grateful! ❤️❤️