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Address: J.A. Abraham Boulevard 80 | Plaza Resort Bonaire, Kralendijk, Bonaire
Phone Number:
+599 717 2500 ext. 8183
Website

TripAdvisor Reviewer Highlights

Read all 85 reviews
Visitor rating
  • 37
    Excellent
  • 15
    Very good
  • 7
    Average
  • 6
    Poor
  • 4
    Terrible
Update on Toucan Divers

Last October I wrote a review of Toucan Divers. I wanted to add that the new general manager, Marcel Brekelmans, quickly responded to our concerns, but I was not able to post it... read more

4 of 5 bubblesReviewed 1 week ago
LoneStarDivers
,
Houston, Texas

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85 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Silverthorne, Colorado, United States
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

The staff at Toucan Diving hosted a group of over 30 divers from Colorado. My experience with them was great, Spider in particular was our dive guide/master on my boat and did a great job of explaining the dive site, what we could expect to see and safety guidance. We also had a wheelchair diver in the group and they... More 

Helpful?
Thank Glenn H
Houston, Texas
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago

Last October I wrote a review of Toucan Divers. I wanted to add that the new general manager, Marcel Brekelmans, quickly responded to our concerns, but I was not able to post it until now. "First, let me thank you for your kind feedback and effort taken to inform us about what we did well and how to improve on... More 

Helpful?
1 Thank LoneStarDivers
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear LoneStarDivers, Thank you for taking the time to give us your views on Toucan Diving and Plaza Beach Resort Bonaire. Please know that we will continue to work to surprise you with our service and we look forward to WOW you with our Bonairian hospitality next time you visit. Sunny regards, Anna | Plaza Beach Resort Bonaire More 

Brooklyn
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We had a great experience with the Toucan dive shop at the Beach Plaza Resort. We booked several boat dives and did a few shore dives right at the resort. All staff members are very friendly, professional and willing to help. They made us feel at home from day one. The shop is well equipped and accommodating to divers. Very... More 

Helpful?
Thank TravelVad
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear TravelVad, Thank you for recommending our dive operation to other travellers. I’m sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Take care and we look forward to seeing you again! Have a wonderful day, Anna | Toucan Diving Bonaire More 

Hummelstown, Pennsylvania, United States
Level Contributor
157 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Had the 6 day air package. Nitrox was included at no charge. Everything was good. The only thing I would change is how you return empty tanks....thanks

Helpful?
Thank bgdiver1963
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear bgdiver1963, Thank you so much for your rating! It was a pleasure having you and we hope to see you around again next year. Have a wonderful day, Anna | Plaza Beach Resort Bonaire More 

Sandusky, Ohio
1 review
5 of 5 bubbles Reviewed 4 weeks ago via mobile

I have been diving with Toucan for nine years. This by far is the best year I have ever had with this dive operation. The new management and fabulous dive staff provided outstanding service, making this a memorable week. Five star service and diving. I highly recommend this company for anybody wanting to dive Bonaire.

Helpful?
Thank daneric10
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear Daneric10, Thank you so much for your kind words! It is so nice to read that you remark our friendly and helpful staff. We will certainly pass this on to the team. We look forward to seeing you again for a 10th visit! :-) Yours sincerely, Anna | Toucan Diving Bonaire More 

Biloxi, Mississippi
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 January 2017

Was greeted by Hagen when we wandered up to ask about diving and perhaps a snorkel trip. Hagen immediately introduced us to Diane who gave us some options and briefed us on the requirements of snorkeling and diving in Bonaire. After six two tank boat dives and one snorkel trip for my wife I was more than happy about choosing... More 

Helpful?
Thank maxbaldwin2017
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear Max, Thank you for diving with us and for ranking us so highly. It was a pleasure having you and your wife. I'll make sure to forward the compliments to Hagen and the others. We look forward to seeing you back! Kind regards, Anna | Toucan Diving Bonaire More 

fingerlakes
Level Contributor
18 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 7 January 2017

Hagen, Spiderman and AJ did a great job on our trip. Everyone at the dive shop worked hard to ensure all our needs were met and the dive boat took us to great sites up north and farther south!! We have used other diver operators over the years and always come back to Toucan! We were there the first week... More 

Helpful?
Thank pattylb
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear Patty, Thank you so much for your kind words! I'll make sure to forward the compliments to the team. I'm sure they enjoyed having you as much as you enjoyed diving with Toucan Diving! We look forward to seeing you back! Kind regards, Anna | Toucan Diving Bonaire More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 January 2017 via mobile

Hagan Wegerer got me off my deepdiving mental block and did that in a professional, serieus though fun way. Absolute perfect planning and organisation. Great guy to have around you under water as well as on land.

Helpful?
Thank Allard J
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear Allard, Thank you for diving with us and for ranking us so highly. We look forward to seeing you back in our resort! Kind regards, Anna | Toucan Diving Bonaire More 

Kralendijk, Bonaire
2 reviews
5 of 5 bubbles Reviewed 1 January 2017

Had a great experience with this dive shop. Extremely helpful and friendly dive shop staff! Their rental gear was in excellent repair. They even allowed us to use the pool for lessons, even though we weren't staying at the resort! An excellent dive shop!

Helpful?
Thank gboyachuk
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear 'gboyachuk', Thank you for taking your time to comment on your recent experience with Toucan Diving! It is nice to read that you remark our friendly and helpful staff and the quality of our rental gear. We will certainly pass this on to our employees. We look forward to seeing you again! Yours sincerely, Anna | Toucan Diving Bonaire More 

Borehamwood, United Kingdom
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 November 2016

this was our first trip to Bonaire I Dived my Wife Snorkeled. Toucan Dive really looked after us both, we had a really fantastic time, Rene and Hagen were just great, nothing seemed too much trouble. The Toucan Dive Team were always helpful and cheerful, even when I did not get my weights right. The Dive Masters and Boat Captains... More 

Helpful?
Thank Dave_and_Diane_T
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear Dave and Diane, Thank you so much for your beautiful words Dave, we are beyond happy to get such enthusiastic feedback on our dive operation! Do checkout our Facebook pages for promos that you - and your wife :-) - might be interested in. Looking forward to seeing you again soon. Have a wonderful day, Anna | Toucan Diving... More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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