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Top3Tours

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Puerto Plata, Dominican Republic
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About Top3Tours
Although Top3Tours is the newcomer to Puerto Plata, our representatives have been involved here for well over 20 years. We have experienced almost all of the available day trips and excursions offered in this area and have chosen a few of the best as our recommended "must do" Dominican adventure day trips. Top3Tours operates with an extremely low overhead, we have no offices to rent and no commissions to pay to airlines, ground handlers or beach sellers. Top3Tours realizes that things may happen and we will help our guests make changes to their schedules in the event of bad weather or unforeseen circumstances. We also offer refunds in the event that you just can't make the trip. Top3Tours will also strive to arrange personalized activities, day trips and even simple sightseeing tours to fit your schedule, your desires and your budget. You tell us what you want to do or see and we will create an outing to suit your needs. Whether you wish to travel as a group or just a couple, we know that we will surpass any expectations that you may have and a cost far below current retail rates.
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Capergirl143 wrote a review Mar. 2020
Lower Sackville, Canada13 contributions4 helpful votes
A group of 6 of us booked two tours with Barry before we left Canada. The price was great and I liked the ease of booking the tour. The staff for both tours were amazing. They showed up on time, the vehicles used were, clean and safe. The tours themselves were top of the line. Food on snorkeling tour was great. A couple of people in our group were sick partly to do from fumes from motor of boat and waves. The staff were very attentive to them and helped my mom in and out of boat and up and down stairs. I also was falling behind some on the second reef and Eddy made sure he stuck with me and made sure that I was ok. The city tour was great and Francisco was very informative. We did a private tour for six and were able to be taken to Big Lee's for lunch and picked back up. They even went back the Ambar factory to pick up earnings for me that were being changed. I would highly recommend Top3Tours.
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Date of experience: February 2020
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Husse wrote a review Dec. 2019
Norrkoping, Sweden47 contributions4 helpful votes
For our stay at Plata Dorado close to Puerto Plata in the northern part of Dominican Republic we booked two excursions. -Jungle ATV Adventure -Paradise Island V.I.P. Both were great and the service from Top3Tours were excellent. The have a really good website with good information and they provide all the information you need. They respond quickly on emails and they are strangely also very cheap. I highly recommend using Top3Tours if you are planning to book some excursions in the Puerto Plata area.
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Date of experience: December 2019
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KA H wrote a review Apr. 2019
Saint John, Canada32 contributions14 helpful votes
Our group went on the Catamaran to Sosua excursion. We had a great time. Wonderful snorkeling in two spots and they provided a great lunch on board and lots of drinks (beer and rum), music on board. The staff were awesome. Only caution I have is that the boat trip out to the bay was very, very rough (and it was a calm day on the water) with lots of waves and about a dozen people were throwing up due to the motion. Myself and my group were fine, but I caution anyone who suffers from motion sickness to think twice before going out on the bay in a Catamaran. Other than that, I highly recommend this tour and Top3tours (we used them in 2018 for our excusions as well so we are repeat customers).
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Date of experience: March 2019
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Navigator598584 wrote a review Mar. 2019
12 contributions1 helpful vote
Beautiful way to spend a day. boat ride was an adventure ( in a good way) Natural beauty a little piece of paradise! Lunch was great, drinks were refreshing, Staff was friendly, kind and courteous.
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Date of experience: February 2019
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Response from T3T-PuertoPlata, Public Relations Manager at Top3Tours
Responded Mar. 19, 2019
Thank you, we appreciate your review and will welcome you back at any time. T3T
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Rina M wrote a review Nov. 2018
Toronto, Canada5 contributions12 helpful votes
I booked an excursion for my sister and her boyfriend as a birthday gift to her. Top3 cancelled the tour without letting us know. They waited 2 hours in the lobby, we all tried to call and email without any response. We finally got a hold of someone and the person claimed that they sent an email on Monday which we did not get. Plus they only refunded us on Wednesday (the day of the trip). If they had sent an email on Monday, the refund should have also been on Monday. Very disapoointed as my sister and her boyfriend was looking forward to their excursion!
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Date of experience: November 2018
3 Helpful votes
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Response from T3T-PuertoPlata, Guest Relations Manager at Top3Tours
Responded Dec. 1, 2018
738rinam, Unfortunately, your hotel was not very accommodating in relaying any messages without a room number. When we confirm a booking we ask that our guests provide us with a room number so that we may contact them directly at the hotel with any notification of weather related problems or any other last minute issues regarding our excursions. Unsure of how you would have received an email on Monday as we were unaware that the excursion would need to be cancelled until the morning of the tour ( Wednesday ), and would not have sent you any emails on Monday. However, it is still very disappointing for your sister and boyfriend to have missed out on a great excursion, your refund was sent with our sincere apologies and another apology will not likely help, but we at Top3Tours are very happy to hear that you received your 100% refund the same day. Salud! Top3Tours
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