We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Eagle Tours & Adventures

22 Reviews

Eagle Tours & Adventures

22 Reviews
Get the full experience and book a tour
Recommended
Our most popular tours and activities
Admission Tickets
Secure your entry and avoid ticket lines
Tours & Sightseeing
Browse our largest collection of experiences
Transfers & Ground Transport
No stress transit for your arrival and departure
Outdoor Activities
Explore all the ways to get outside
•••
Browse
Pap Tour
US$129.00 per adult
Haiti Ground Transfer
US$32.00 per adult
See more
Full view
Location
Contact
Rue des Nimes Blvd Toussaint Louverture Port Au Prince, Haiti 2 Port au Prince, Port-au-Prince Haiti
Get to know the area
Bassin Zim and Cave Expedition from Port au Prince
Day Trips

Bassin Zim and Cave Expedition from Port au Prince

Discover the natural beauty of Haiti on an expedition to Bassin Zim from Port au Prince. On arrival to Bassin Zim, visit caves that are used by locals for spiritual purposes and see artwork from indigenous Taino Indians. Then take a dip in the natural basins of the waterfalls before heading to a local restaurant for a delicious Haitian lunch.
US$152.83 per adult
22Reviews0Q&A
Traveller rating
  • 16
  • 4
  • 0
  • 2
  • 0
Traveller type
Time of year
Language
Selected filters
  • Filter
  • English
Popular mentions
Richard C wrote a review Mar. 2020
14 contributions1 helpful vote
Note: I originally was not going to post a review of this tour because, due to the volatile situation in Haiti at the time of my visit, I was unable to complete the tour. However, I thought it was important to note how Eagle Tours and my guide helped out during my short visit. I scheduled a day tour of PAP in late September, 2019 with Eagle Tours & Adventures. Just before leaving for Haiti, Abraham Pierre-Mary contacted me to let me know that it would be best to rebook because there was politcal unrest and he was not certain we could make it to our intended points of interest due to road closures, protests, etc. and safety was the top concern. I was determined to try anyway, so Abraham agreed to give it a try. Abraham promptly picked me up at the PAP airport. Note: There is a small police office at the airport just a 20-second walk to the right, outside the arrivals exit but BEFORE continuing out through the fenced exit to the taxis. This is where Abraham picked me up. I mention this because another traveler mentioned having to walk to a "side police station" and it's important to note this is still located at the airport, not "down the road" so to speak. It sounds like this is where Eagle Tours prefers to pick up their clients, so don't go all the way out to the taxi area. Just as I was warned, most of the streets were closed off with rocks, fires, etc, and there were angry crowds. Abraham tried to get me through the city to my hotel (it was already clearly apparanet that we could not do the city tour). Abraham told me that even if we somewhow made it to my hotel, there was a risk of not getting out and back to the airport the following day. From this point forward is where I am really thankful for his help looking out for me. Abraham took me to the security of his home while we waited for the situation to die down, in the hopes we'd be able to salvage part of the tour. I even had a nice Haitian lunch and I learned a lot about his country from him. I found Abraham to be both knowledgeable and personable. After several hours it was apparent things were getting worse, so he took me to find another hotel, near the airport where there was better security. After striking out four or five times (everyone from the other hotels had moved to the hotels in the more secured airport zone so they were fully booked), we finally found an inexpensive but nice, secure hotel. Abraham picked me up the following day on time and transferred me to the airport. I appreciated the time spent looking out for my safety and helping me find another hotel location, and even for trying to go forward with my PAP tour despite the situation to begin with. Eagle Tours and Abraham went above and beyond to help me out, and Abraham even mentioned that if I returned and would like to try the tour again, I should consider the PAP portion of the tour already paid for. I will definitely use this company/guide again when I return.
Read more
Date of experience: September 2019
Helpful
Share
Response from EagleToursHaiti, General Manager at Eagle Tours & Adventures
Responded Mar. 18, 2020
Hi Richard, I thank you for your understanding and wisdom and I hope you will come back soon! Regards
Read more
Basanth S wrote a review Feb. 2020
Bloomfield Hills, Michigan, United States107 contributions76 helpful votes
Review of: Pap Tour
On one hand, Abraham Pierre-Mary did a good job of showing me around the city of Port au Prince, and was generally knowledgeable + well-versed both in the history/details of the various sites and at ensuring general safety. However, there were a couple of instances which marred the experience and resulted in points being deducted from the overall review score. 1. Upon arrival, Abraham was nowhere to be seen despite indicating he'd pick me up from the airport. It was only after connecting to the local 4G (at exorbitant rates) did I get through to him, following which he asked me to go to some side police station to be picked up from there. All this time I was being hassled by the aggressive taxi touts and baggage handlers in the arrivals area of PAP Airport. I had asked Pierre to have a signboard with my name on it so that I could identify him easily but he failed to deliver on this. As a guest in a foreign country, it is expected that the tour agency pick the customer up promptly and on time. This is a basic standard let alone for Viator 2. When I confronted him about his failure to pick me up appropriately, he immediately got very defensive (and even aggressive!). He stated that I had no idea how the 'culture of the country' was and that because of 'political problem' he picked me up in that haphazard manner. I explained to him that country culture and political problems do not compensate for poor service, and if he had to pick me up from an alternative location, this had to be conveyed to me prior to arrival. Instead of just offering a simple apology, he raised his voice on me (the customer) and threatened to cancel the tour because I was "not polite" despite me being extremely measured when confronting him about his poor service. 3. Finally, Pierre was also unnecessarily pushy about tips at the end of the tour which was uncalled for. At first, he tried to spring a side curveball at me by asking "How are you going to pay for fuel?" When I pointed out that there was no indication on the pre-paid Viator voucher that fuel costs were an extra charge, he stated that customers give tips to him. He then went on to quote the 'culture of the country' to say that if you do not tip your guide, they will "not protect" you, which was a rather disturbing predicament. Firstly, when you are a paying customer who has paid for a service, you are obliged to deliver the service as paid for. Tips should not even be part of the equation. Secondly, I was going to tip Pierre at the end but his attempt to frame "fuel charges" was extremely uncalled for. In short, Pierre needs to understand that certain standards are expected as a Viator tour operator. As someone who has visited over 170 countries in the world, I can safely say that a country's "Culture" does not compensate for substandard service. In addition, as someone in the tourism industry (who is also running for a political position in his local region), Pierre needs to learn how to accept and inculcate constructive feedback given to him and not to perceive any form of criticism as personal attacks. Finally, Pierre needs to understand that as a paying customer, courtesy and politeness is expected, and rudeness towards a customer (including raising his voice on one) is absolutely out of the question. If Haiti is going to get any kind of boost to its tourism sector after the 2010 Earthquake, it starts from tour operators like Pierre who need to ensure that the customer service matches tourism-worthy standards.
Read more
Date of experience: February 2020
1 Helpful vote
Helpful
Share
Elias O wrote a review Jan. 2020
Reims, France6 contributions
+1
Review of: Pap Tour
Pierre is an excellent driver who speaks English well. Transport vehicle was a nice 4X4 with tinted windows and great A/C. I enjoyed visiting a few sites during my short trip including the museum, observatory and a beach hotel in Carrefour. I highly recommend Pierre’s company for transportation/ tour services because they provide well price customized services less expensive then most hotels. Pierre also provides professional invoices for services provided.
Read more
Helpful
Share
Response from EagleToursHaiti, Public Relations Manager at Eagle Tours & Adventures
Responded Jan. 28, 2020
I thank you and see you again next year
Read more
David O wrote a review Sep. 2019
Los Angeles, California36 contributions7 helpful votes
+1
I have been to 47 countries and have become a reasonably seasoned traveler, but Haiti would have been way too challenging a place to get around without help. Eagle Company Owner Pierre is a source of most capable help. I used him for five airport transports, the PAP tour, the Jacmel Blue Basin Waterfalls tour, and he coordinated my trip to Cap Haiten and the Citadel. Pierre is fluent in English, and he is good-natured. He has contacts in Haiti to help meet your tourist needs. He has a good 4 Wheel Drive to get you over Haiti’s rough roads. He communicates effectively with you on WhatsApp when you are not with him. He knows how to get things done in Haiti, and he keeps you safe!
Read more
Date of experience: September 2019
2 Helpful votes
Helpful
Share
Response from EagleToursHaiti, Public Relations Manager at Eagle Tours & Adventures
Responded Dec. 14, 2019
I thank you Dear and hoping we will see another day!!
Read more
Josh F wrote a review Sep. 2019
8 contributions4 helpful votes
Used Eagle Tours, was worth the price, $140. Trip included round trip drive from Port au Prince to the Bassin Bleu. Bassin Bleu is very beautiful, and features a semi challenging, but short hike. Swimming in the bassin is very nice and a great break from the heat of Haiti. Water is cool and very deep.
Read more
Date of experience: August 2019
1 Helpful vote
Helpful
Share
Response from EagleToursHaiti, Public Relations Manager at Eagle Tours & Adventures
Responded Sep. 10, 2019
All pleasure was mine to serve you!! Thank you and come back again!!
Read more
Previous