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Club Mobay Departure Lounge

10,553 Reviews

Club Mobay Departure Lounge

10,553 Reviews
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Sangster International Airport Donald Sangster International Airport, Montego Bay Jamaica
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Martha Brae Rafting from Montego Bay
4WD, ATV & Off-Road Tours

Martha Brae Rafting from Montego Bay

6 reviews
Established forty years ago, Rafting on the Martha Brae boasts a complement of eighty five licensed and experienced raft captains. Thirty-foot long bamboo rafts are boarded from a concrete pier, under the supervision of a licensed dispatcher. <br><br>The raft ride is operated over a three mile stretch of the beautiful Martha Brae river and lasts approximately one hour. Once on the raft, guests can learn about “The Legend of Martha Brae” or enjoy an exhilarating swim. The attraction has over the years played host to a number of celebrities including HRH Queen Elizabeth II, heavy weight champion Lennox Lewis, Chuck Norris, Dionne Warwick, Spike Lee, former NBA star Patrick Ewing, Jane Seymour of “Doctor Quinn- Medicine Woman” fame, Kenny Rodgers, the late Johnny cash and world 100 meter champion Usain Bolt.
US$51.99 per adult
10,553Reviews337Q&A
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Missy M wrote a review Feb. 2021
Buchanan, Tennessee5 contributions
We did arrival and departure package and felt like both were worth the money. The arrival went smoothly and the Mobay representative made sure all of our documents were in order. The departure lounge was amazing and extended our vacation by a few hours with drinks and food while our flight was delayed. We will use this service every trip. Thank you Club Mobay!
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Date of experience: February 2021
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H1058ZVsmh wrote a review Feb. 2021
Newark, New Jersey2 contributions
not very helpful, didn’t skip and lines. waste of money. terrible food. wouldn’t pay for it again, people asking you for money left and right
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Date of experience: February 2021
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Response from NicholasWatsonVIP, Director of Sales at Club Mobay Departure Lounge
Responded 5 days ago
Hello H1058ZVsmh, Firstly, thank you for choosing Jamaica as your vacation destination and opting to include our arrival service in your trip; and for taking the time to post a review of your experience. It is through our guests’ experiences that we are able to make improvements to our product offerings. With that said, please accept our sincere apology for not meeting your expectations. One of our goals is to provide a reliable and consistent service to our valued guests from the moment they arrive until boarding the flight back home. Based on your description we did not meet this goal. We would greatly appreciate the opportunity to speak directly with you on this matter to gather some additional information. Should you be willing, please provide your contact details to nicholas.watson@vipattractions.com. Additionally, while we make no excuses for your encounter, allow us to clarify the process for our service. Upon arrival, once met by your VIP Representative, you are escorted through a dedicated line inside Immigration and Customs for our clients. For Departure, the service begins after standard airline check-in and then through Security Check before heading to the Departure Lounge. Whilst we are unable to skip these lines due to standard airport regulations, we try our best to expedite our passengers so that they can jumpstart their vacation on the island. We hope that despite your initial experience you will grant us another opportunity to redeem ourselves, as we consider it an absolute privilege to host you. Once again, we apologize for your experience and thank you for bringing this to our attention. We look forward to speaking with you.
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ChristyA wrote a review Feb. 2021
Clarkston, Washington12 contributions2 helpful votes
Club Mobay was just awesome. We had to spend an extended time there because of flight concerns from bad weather in the US. Having Club Mobay available to us was a life saver. The staff was all very kind and accommodating. They made sure we had everything we needed. We will definitely use again and again. Thank you for your kindness.
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Date of experience: February 2021
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Response from NicholasWatsonVIP, Director of Sales at Club Mobay Departure Lounge
Responded 1 week ago
Yes, to Club Mobay being the BEST decision ever Cadamson1215! We are so overjoyed by just reading that first line alone! It warms our hearts reading your amazing review of your fabulous experience with us upon departing the island. We understand how stressful airport travel can be and always want you to feel a sense of ease whilst you await your flight. Thank you for adding Club Mobay to your Jamaican experience and for taking the time to share that experience with us. We hope you booked our arrival service too as we promise to put a great start to your fantastic vacation on the island!
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aidam68 wrote a review Feb. 2021
Pembroke Pines, Florida7 contributions4 helpful votes
The lounge was nice and clean , personal was very helpful and friendly . Food was ok we enjoy our time
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Date of experience: February 2021
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Response from NicholasWatsonVIP, Director of Sales at Club Mobay Departure Lounge
Responded 1 week ago
Hello aidam68, Our team of professionals tries at all times to deliver impeccable service as guest satisfaction is our top priority! We are truly delighted that you enjoyed your visit to Club Mobay, and that you found the lounge to be nice and clean. We are pleased to advise that we have been listening to our guest's feedback and are currently revamping our menu items which will be launched in the upcoming months. Thank you again for taking the time to share with us. Looking forward to hosting you again in the near future.
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firemedic51 wrote a review Feb. 2021
Gastonia, North Carolina37 contributions4 helpful votes
This was my 8th time in Jamaica and love going there every chance I get. I will say for sure that from now own I will not travel to and from Jamaica without using Club Mobay. What an amazing and easy experience.
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Response from NicholasWatsonVIP, Director of Sales at Club Mobay Departure Lounge
Responded 1 week ago
Thank you for your loyalty, firemedic51! We are happy to hear that you had a wonderful time at Club Mobay! We will keep offering you the best service. See you soon!
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