Kool Jamaica Tours
Kool Jamaica Tours
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About
A member of Jamaica’s Largest Tour Companies, Juta Tours. Our drivers are all professionals, have a wealth of experience and are ready to serve you. Transportation in and around the Island of Jamaica. From airport transfers, to scenic highlight tours, to standard tours and to tours you customize. No group is ever too big or too small. We do it all, you just name it!!!
Ocho Rios, Jamaica
Meets animal welfare guidelines
Tours and Tickets by Kool Jamaica Tours
Travellers talk about
(3 reviews)
(2 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles109 reviews
Excellent
95
Very good
9
Average
3
Poor
1
Terrible
1

Donna L
12 contributions
5.0 of 5 bubbles
From pick up to drop off, we had a fantastic time!
Our driver, Orette, was wonderful! Very friendly, polite and gave us a lot of local information! He also supplied water and soft drinks.

We were a family of 8 ranging in age from 24 to 69 and every one of us had a blast!
The guides at both Dunns River Falls and The Blue Hole were the best! As was the videographer at Dunns River.
I (the mom and grandmom in this group) was a bit anxious at the Blue Hole telling the guide I probably would not jump in anywhere but he assured me I would…..
And I did, in several different places!!

If I return to Jamaica I will definitely look for excursions with Kool Jamaica Tours!
Written June 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Genrrose11
Detroit, MI39 contributions
2.0 of 5 bubbles
Apr 2024 • Family
I want to start by saying that Jamaica is beautiful. The beauty of the nature highlighted on this excursion is stunning and worth seeing.

But we did not learn a SINGLE thing about the places we were visiting; nothing about culture, nothing about historical significance, no fun-facts, nothing. Even from the site-specific tour guides, there was no insight.
(Mind you there were 3 "guides" total: the driver, the "guide" at Dunn's River, and the "guide" at Blue hole)

Our driver who dropped us off at each stop barely spoke. When he did speak his comments were a bit off-putting and made us uncomfortable. For example, we had said "Everyone here in Jamaica has been so nice!". To which our driver responded "We are paid to be nice"....awkward.

Our driver was also late picking us up (twice)....if thats something you care about when you book a tour.

If you simply want some silent, non-informative transportation AND a silent, non-informative walk/swim through nature ... then this "tour" is for you.
Written April 30, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ellen
London, UK53 contributions
4.0 of 5 bubbles
Jan 2024 • Friends
Our tour guides were encouraging and funny.

At Blue Hole, we were in the safest hands even when in doubt. I had no idea we were going to be in the water the whole time at Blue Hole because I bought my 35mm point-and-shoot with me in a secure waterproof bag. I did not want to jump in with it. my guide refused to let us come here without jumping he took it and kept it safe & dry. Anyway, I was extremely hesitant to jump that day but looking back I'm so glad he made me. I reach for his hand, it's always there. Thanks to CJ.

At Dunn's River, I wish we had more time to admire the beauty at safe points but it was just, go go go! it felt rushed. which we didn't love because it was easy to get left behind and there weren't enough guides in my opinion for Dunn's River. It was dangerous but we made it thanks to their knowledge of where to step. Our group definitely needed at least three guides instead of 1 cameraman and 1 guide.

Our driver Godfrey played real nice music of course.
Written April 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are happy you had a great time and the guides made you feel safe. So sorry that you felt rushed at the falls. We will definitely let them know your feedback about including more guides. Thank you for choosing our island home Jamaica and for making it Kool Jamaica tours. We look forward to welcoming you back again soon. All the best!
Written April 12, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Floridagirl
Jacksonville, FL32 contributions
5.0 of 5 bubbles
I contacted Kool Jamaica Tours on WhatsApp and spoke via text with Margaret! She was amazing! She was able to answer all of my questions about the different tours they offer and pricing.

On the day of our tour we were met at the Falmouth pier by our driver, Orette. He is the absolute BEST! We had such a fantastic time with him and on the tour! He is such a kind and genuine person that by the end of the day he felt like a friend!

He took excellent care of us making sure that we were safe and comfortable. He is a terrific driver and ensured that we had plenty of time to get back to the cruise in time. There was no stress just a day of fun!

While we were heading to Dunn’s River Falls he was explaining some points of interest and giving us information about Jamaica. We asked him a lot of questions and he answered them all. He’s very knowledgeable!

We climbed Dunns River Falls and had a blast! Such a beautiful waterfall!

After that, Orette drove us to the Blue Hole. We really enjoyed jumping into all of the pools from the waterfalls! Again, absolutely beautiful!

From there we wanted to do a little tourist shopping and my daughter wanted to try jerk chicken. He kindly took us to a local craft market and to a restaurant where my daughter could order the food to go. We were back to the cruise ship in plenty of time that we even had time to go shopping at the stores in the port.

We literally had a fantastic day and we want to thank Margaret and Orette for making all of this happen! I highly recommend Kool Jamaica Tours!
Written March 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are happy you had a fantastic time and that our staff made it an even better day for you. Thank you for choosing our island home Jamaica and for making it Kool Jamaica tours. We look forward to welcoming you back again soon! All the best!
Written March 20, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

dritschler@sbcglobal.net
28 contributions
5.0 of 5 bubbles
Communication with the company was very clear. We were picked up on time and were given details about our tour and Jamaican history/sites we passed by our driver. Both Dunn River Falls and the Blue Hole were definitely exciting, beautiful, and fun.
Written March 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are happy you had an exciting and fun time. Thank you for choosing our island home Jamaica and for making it Kool Jamaica tours. We look forward to welcoming you back again soon. All the best!
Written March 27, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chris R
Grove City, OH74 contributions
5.0 of 5 bubbles
Jan 2024 • Family
Took a bit of time to get out of the cruise terminal but very happy we weren’t on a cruise line motor coach tour! Our guide/driver was very personable and fun. The Blue Hole was a BLAST! Members of our group from 9 to 63 years old all jumped off the ledge into the blue hole. Climbing the falls was just the right degree of challenging. The rope swing was so fun. Unfortunately my 88 yr old dad fell (just an accident, nobody’s fault) and cracked his jaw. The guide and staff at the blue hole couldn’t have been more compassionate. We decided to skip Dunns River Falls and head back to the ship. The tour operator knocked about half off the cost of the tour without us asking. They didn’t have to do that but it was very appreciated. Dad is fine and even went on another cruise 3 weeks later!
Written March 6, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are happy you had a blast and that you found out staff to be compassionate. We are so happy that your Dad is doing much better and all in all you guys had a great time. Thank you for choosing our island home Jamaica and for making it Kool Jamaica tours. We look forward to welcoming you back again to do the Dunns River Falls tour soon. All the best!
Written March 7, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mike M
Houston, TX9 contributions
5.0 of 5 bubbles
Feb 2024 • Family
The hike up Dunn River Falls was amazing!!! Beautiful and with our guide Jake’s help we made it safely all the way to the top!!! The Blue Hole was a little more challenging than expected, but we had fun!!
Written February 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are happy you had an amazing and fun time. Thank you for choosing our island home Jamaica and for making it Kool Jamaica tours. We look forward to welcoming you back again soon. All the best!
Written March 1, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mark P
3 contributions
5.0 of 5 bubbles
Feb 2024 • Family
Very busy but absolutely beautiful. The guide was great we really enjoyed ourselves as a family with 2 kids (9&12) bus was on time and driver was fantastic
Written February 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are happy you had an awesome time and you found the driver to be fantastic. Thank you for choosing our island home Jamaica and for making it Kool Jamaica tours. We look forward to welcoming you back again soon. All the best!
Written February 29, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

mexitexi
texas38 contributions
5.0 of 5 bubbles
We booked the tour as an excursion on our cruise. I didn’t have access to my email but Kool Jamaican Tour was easy to find when we got to port. It was a small group, my husband and me with 3 other couples from Utah, so not a huge group. The Blue Hole and Sunna River were beautiful. I recommend going early as it does seem to get crowded later but a great excursion with this operator.
Written February 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are happy you had a great excursion and that pickup from the cruise ship was smooth. Thank you for choosing our island home Jamaica and for making it Kool Jamaica tours. We look forward to welcoming you back again soon. All the best!
Written February 18, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dali S
Birmingham, AL7 contributions
5.0 of 5 bubbles
Best experience ever.. I never thought in a million years i would be jumping in all that water and I can’t even swim ☺️, but I made it..
Written February 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are happy you had the best experience ever. Thank you for choosing our island home Jamaica and for making it Kool Jamaica tours. We look forward to welcoming you back again soon. All the best!
Written February 17, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Kool Jamaica Tours - All You Need to Know BEFORE You Go (2024)

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