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  • Excellent88%
  • Very good5%
  • Average3%
  • Poor2%
  • Terrible2%
Travellers talk about
We are an elite luxury tour and transportation company. We aim in making your vacation easier, simpler, and much more enjoyable. Understanding that it is the little things that make the biggest difference, we personalize every experience to make it...more
San Juan, Puerto Rico
+1 787-690-8040
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Reviews (388)
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All reviews bio bay el yunque rainforest off the beaten path our tour guide glass bottom puerto rico indian cave la parguera combo tour bay tour natural water slide old san juan window cave fruit stand visitor center an amazing guide natural rock
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1 - 10 of 378 reviews
Reviewed 2 days ago

Maybe my expectations were too high but the overall experience was eh. All that happened was, when out in the bay, if you swished your hand around in the water the plankton would glow a dim green. Tried to get some photos of it but...More

Date of experience: December 2018
1  Thank jacobf12345
Reviewed 1 week ago via mobile

This place was beautiful, to my surprise cueva del Indio ended up being the nicest, our guide Lismar was amazing. I really recommend it if you're not renting a car in P.R. and want to know the history of the island.

Thank Marquezd21
Reviewed 1 week ago via mobile

My fiancee and I booked this tour on our first trip to Puerto Rico. We had the pleasure of having Jacob as our guide. He was very knowledgeable about current events, politics, history and the natural environment. We entered El Yunque through somebody's private property...More

Thank uncledroopie
Reviewed 1 week ago

We had a great time on our Old San Juan Walking Tour. Our guide Elegna was excellent. Smart, funny and extremely accommodating to us. I was very happy using Bespoke for this tour as well as their El Yunque National Forest tour. I would highly...More

Date of experience: November 2018
Thank SeanX1970
Reviewed 2 weeks ago

We enjoyed our day in the rainforest with tour guide Alex. We were told that due to Hurricane Maria, the trip had to be altered a bit. This was ok with us, but we were disappointed not to go to the look out as the...More

Date of experience: November 2018
1  Thank 961daynah
Reviewed 2 weeks ago via mobile

We had an excellent experience with Roberto and Alex as guides. Communication and organization were excellent. The hike was moderately challenging and involved mud and stream crossings and bouldering. This trip was a great fit for our family with teen boys who loved the challenge...More

Thank paigeb413
Reviewed 3 weeks ago via mobile

Tony did a great job leading us to the Window and Indian Caves. If you want some of the most breathtaking views on the island, please do this tour. Tony was extra helpful because we arrived at Cueva Ventana at the same time as a...More

Thank ADB16
Reviewed 3 weeks ago via mobile

This trip is good, its not a bargain or great value for money, but if you want a full day of fun activities planned out for you, then this works. Be aware that there is no real hiking element though other than a 15 minute...More

4  Thank chinarau
Reviewed 4 weeks ago

Guide was knowledgeable about the city and historical sites, but he should refrain from commenting on public policy or economic issues.

Review collected in partnership with this attraction
Date of experience: November 2018
Thank Coastal22930146601
Christine_Bespoke, Manager at Bespoke Lifestyle Management, responded to this reviewResponded 4 weeks ago

Thank you for sharing your experience. We will certainly recap with our guides our service standards in order to avoid uncomfortable subjects. Our intentions are to have our clients feel comfortable at all moments while respecting the diversity in opinions and beliefs.

Reviewed 4 weeks ago

We enjoyed out time spent. From when you sign in to when you get your first drink. We had a great tour guide Erick Roman, and he was very informative. The tour lets you taste the product after you hear the history of the company...More

Date of experience: November 2018
Thank EddieS_12
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Questions & Answers
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Lucinda B
July 6, 2018|
Response from Karina M | Reviewed this property |
You have to call the company, they would have a better idea if it would be open. They are very helpful
April 1, 2018|
AnswerShow all 2 answers
Response from Roshni B | Reviewed this property |
It is a really long drive, and driving back at night would be very difficult, as the roads are difficult to navigate and we didn't leave the Bio bay till around 9:30pm I wouldn't recommend it
Scott G
March 30, 2018|
Response from waltertP2136WO | Reviewed this property |
IIRC, there are some kayaks for larger people. You just have to let them know in advance so they set one aside for you. I would give them a call or send them an email.