We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Gray Line Guadalajara

Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: Guadalajara, Mexico
Phone Number: +52 800 235 4079
Website
Book In Advance
More Info
US$38.00*
and up
Private Arrival Transfer: Guadalajara Airport to Hotel
More Info
US$38.00*
and up
Private Departure Transfer: Hotel to Guadalajara Airport

TripAdvisor Reviewer Highlights

Read all 2 reviews
Visitor rating
  • 1
    Excellent
  • 0
    Very good
  • 0
    Average
  • 0
    Poor
  • 1
    Terrible
Poor Customer Service

My return flight on May 26th to Philadelphia through Guadalajara was cancelled at 9 pm on the night of May 25th. I called the Grey Line office to tell them not to pick on the... read more

1 of 5 bubblesReviewed 26 May 2015
delawarepr
,
New Castle, Delaware
Add Photo Write a Review

2 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 2: English reviews
New Castle, Delaware
Level Contributor
32 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 26 May 2015

My return flight on May 26th to Philadelphia through Guadalajara was cancelled at 9 pm on the night of May 25th. I called the Grey Line office to tell them not to pick on the morning of May 26th but their office was closed. I also emailed them regarding my pickup at 6:30 am on the 26th. No one responded.... More 

Helpful?
1 Thank delawarepr
GLCustomer_service, Guest Relations Manager at Gray Line Guadalajara, responded to this review

Dear delawarepr, Greetings from Guadalajara, we would like to thank you very much for taking your time to share with us your feedback from your recent transportation service. Let us apologize for the inconvenience you experienced, customer service is very important to us, therefore we shall be sharing your words with our management team. We look forward to hearing from... More 

Edmonton, Canada
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 April 2014

We decided to take the bus from Chapala then hook up with the tour in Guadalajara. The tour company gave excellent direction so we found the tour with no problems. There were only 4 people on our tour so we went in an SUV. Our tour guide was better than excellent. He was very very knowledgeable about the history of... More 

Helpful?
Thank Phyllis J
GLCustomer_service, Customer Service at Gray Line Guadalajara, responded to this review

Dear Phyllis J, We are glad to know you enjoyed your tour in Guadalajara and really appreciate your recommendation. Kind regards, More 

Travellers who viewed Gray Line Guadalajara also viewed

Guadalajara, Guadalajara Metropolitan Area
Guadalajara, Guadalajara Metropolitan Area
 
Guadalajara, Guadalajara Metropolitan Area
Guadalajara, Guadalajara Metropolitan Area
 

Been to Gray Line Guadalajara? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Gray Line Guadalajara staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?