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Tres Rios Ecopark

Certificate of Excellence
Sponsored by:
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Address: Carretera Cancun - Playa del Carmen Km. 40, Cancun, Mexico
Phone Number:
+52 984 877 2400
Website
Description:

This park, only 30 minutes away from the craziness of Cancun, offers...

This park, only 30 minutes away from the craziness of Cancun, offers horseback rides along the coast. ** NOTE: To best satisfy the needs and preferences of our visitors Tres Rios Ecopark is now temporarily closed as major improvements are underway, the park will re-open for the 2007 summer season.**

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TripAdvisor Reviewer Highlights

Read all 164 reviews
Visitor rating
  • 55
    Excellent
  • 23
    Very good
  • 4
    Average
  • 1
    Poor
  • 4
    Terrible
Relaxing vacation

Tres Rios was very beautiful. Lots of activities and special events. The staff went overboard to be accommodating. Sergio,Cony, Karla, Silverio and Magaly were the best wait... read more

4 of 5 bubblesReviewed 20 May 2016
Linda P
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164 Reviews from our TripAdvisor Community

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Showing 87: English reviews
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 20 May 2016

Tres Rios was very beautiful. Lots of activities and special events. The staff went overboard to be accommodating. Sergio,Cony, Karla, Silverio and Magaly were the best wait persons by the pool. We didn't even have to ask and they brought us another drink! Esteban Azamar, Cris and Steve in activities made everything so much fun. Our last night was Caribbean... More 

Helpful?
1 Thank Linda P
Comstock Park, Michigan
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 May 2016

1 more relaxing peaceful trip to Tres Rios. Once again the staff went above and beyond to make us feel like it is our home. Special thanks to Silverio at the pool bar and Anres who always smiled and led all the fun activities. Maggy and Cony would be at our side before the ice could melt in our drinks.... More 

Helpful?
Thank ken m
Martinsburg, West Virginia
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 May 2016

Overall, the service was fantastic and the resort was beautiful. We would love to stay here again. The Chef's Tasting was kind of disappointing (probably not worth the extra $$). Cony and Santiago at the pool bars were very friendly and professional and provided amazing service. The pizza was probably the best food on the resort. The Martini Bar was... More 

Helpful?
Thank KidOutInTheRain
Mexico City, Mexico
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 10 May 2016

I like that hotel cause it is a real all inclusive and all the people is working with a positive attitude and in special Erick Lopez from the bell boy area

Helpful?
Thank carlos_emilio_rh
1 review
5 of 5 bubbles Reviewed 9 May 2016 via mobile

We are having an amazing vacation for our 3rd stay here at Tres Rios. What really makes a difference is how certain staff members make us feel so at home by anticipating our needs. Bayone and Yesia are the most attentive and amazing employees and leave us with such a feeling of relaxation and enjoyment. We can't say enough about... More 

Helpful?
Thank Heidi S
Port of Spain, Trinidad
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 May 2016

Vacation Period - April 1st - 7th. Great Resort, Great Staff, The entertainment team were SPOT ON... Andres Galvan and team did an excellent job, in keeping the children occupied and entertained.

Helpful?
1 Thank kcikerry
Poughkeepsie, New York
1 review
4 of 5 bubbles Reviewed 25 April 2016

This was my first time at an all inclusive and this resort did not disappointment. I want to acknowledge two members of the wait staff, Fermin at the Hacienda Gril and Santiago at the adult pool. Both provided great customer service. They we friendly and attentive, making my stay that more enjoyable. I would recommend this resort to anyone.

Helpful?
Thank appollo424
Grove City, Ohio
1 review
5 of 5 bubbles Reviewed 19 April 2016

I spent a lot of time at the pool and Santiago Garcia was so attentive with our drinks and was so friendly!! He made the pool experience one of a lifetime!

Helpful?
Thank vickiranke
Oldwick, New Jersey
Level Contributor
18 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 April 2016

The resort is beautiful. The rooms are very clean and the all-inclusive while a bit pricey is SO worth it. Other All-inclusives get you no-name alcohol, this place is top shelf. Of special note is the wait staff, Fermio, Jose, Francisco, Ernesto, Abraham and Angel who were impeccable and professional. A shout out to Miguel at the Grill restaurant who... More 

Helpful?
Thank nragunteacher
Glen Allen, Virginia
2 reviews
5 of 5 bubbles Reviewed 3 April 2016

Great facilities, great food, great staff! We loved seeing Furmin our waiter again. He met us with a great big hug. Also worked with Jay on the timeshare side. Great guy, and loved working with him.

Helpful?
Thank DBrophy

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?