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Address: Ave. Tulum | Super Manzana 8, Manzana 1 Lote 2, Cancun 77500, Mexico
Phone Number: +52 998 802 1966
Website
Today
00:00 - 23:59
Open now
See all hours
Hours:
Sun - Sat 00:00 - 23:59
Recommended length of visit: 2-3 hours
Description:

Dubai Palace Casino in Cancun is Tourist Friendly

We are proud to be the...

Dubai Palace Casino in Cancun is Tourist Friendly

We are proud to be the only casino in Cancun to offer a 30% bilingual staff. In addition two full time bilingual concierges are on duty to make your visit an enjoyable, hassle free experience.

 

All of the Dubai Palace Casino slot machines are manufactured in the US and over 80% are in English. The remaining slots have bilingual selection for easy play.

Our award winning restaurant is open 24 hours a day, 7 days a week.

You won't find a friendlier place in town than Dubai Palace Casino. Come play with us and see why we are THE casino in Cancun!

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TripAdvisor Reviewer Highlights

Read all 101 reviews
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  • 9
    Excellent
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    Very good
  • 16
    Average
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    Poor
  • 7
    Terrible
Cancun Casino"s

Just returned fron Cancun Feb 2013 went to Playboy Casino very small maybe 40 slot machines. They have 4 Blackjack and Roulette and soon Craps. Open 6pm to 4am a one time $20... read more

4 of 5 bubblesReviewed 21 February 2013
Brent M
,
Central Or
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101 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Saint Louis, Missouri
Level Contributor
23 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 28 June 2013

The casino was very small and only had slot machines. One of our travelers did, however, win a little bit of money. Those of us who didn't gamble were able to sit in some decent leather seats to wait. While we were waiting we noticed a long line forming. The casino had a seafood buffet for about $11 US dollars.... More 

Helpful?
3 Thank TDG79
Cancun, Mexico
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 21 April 2013

I didin't like the atmosphere of the place, it's kind of depressing and the couches for watching the games are old and some of theme are broken... On top of that the girls placing the bets have no idea of what they are doing

Helpful?
3 Thank Sam N
Central Or
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 21 February 2013

Just returned fron Cancun Feb 2013 went to Playboy Casino very small maybe 40 slot machines. They have 4 Blackjack and Roulette and soon Craps. Open 6pm to 4am a one time $20 cvover charge to get you in there system and very nice people and a clean casino. But the PLACE CASINO down by Los America's mall is great... More 

Helpful?
4 Thank Brent M
Edmonton
Level Contributor
14 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 19 January 2013

We went with some friends for dinner and some gambling. In the handful of times we've been there with friends, nobody has ever won anything. The a la carte menu is very reasonable, and the food is excellent. However, they have removed the filet mignon from their menu.. quite sad about that. They have also removed all their blackjack, and... More 

Helpful?
8 Thank GinaVEdmonton
Bonn, Germany
Level Contributor
8 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 5 December 2012

I was disappointed as soon as I realized that there were only slots machines, no poker, no blackjack, only machines. However the place is very clean and the staff is very kind and helpful. They serve dinner at a reasonable price. It is open 24 hours, 7 days.

Helpful?
4 Thank GiseGf2
Long Beach, California
Level Contributor
31 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 8 November 2012

This was a fun outing. You have to go to the cashier cage and put pesos on a card, which you use to play the machines. I did not know how to remove the card from the slot, but the floor attendants are very attentive and showed me. The part of the casino we saw was basically all slots, like... More 

Helpful?
2 Thank Joyce109
Atlanta, Georgia
Level Contributor
56 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
1 of 5 bubbles Reviewed 8 October 2012

Very sketchy neighborhood and at the moment all card tables are banned in Cancun so all you have are the machines... The staff are not helpful at all and didn't even bother to take an order from us for a drink of any sort. Also not sure why the casino needed my ID to give me a prepaid gambling card...... More 

Helpful?
5 Thank kizkaizminska
Butler PA
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 14 July 2012

We had to prepay and use a card to gamble. The casino staff pretty much stood behind us while we gambled which was a bit uncomfortable.

Helpful?
2 Thank BarbButlerPA
Leiden, The Netherlands
Level Contributor
33 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 14 March 2012

I was,and this has nothing to do with Dubai.Looks like american plastic

Helpful?
2 Thank Johan770
Montreal,Qc.Canada
Level Contributor
22 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 9 February 2012

We went again this year and the place is still fun. They changed manager, but he is very nice and polite with customers.. Had dinner and it was pretty good and the same price as last year. Clean place with nice employees. No more card tables this year,but they should be back at the end of the year.

Helpful?
1 Thank ritz12

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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