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Review Highlights
Representative at hotel VERY RUDE

We have always used Best Day without any problems. We went down to the hotel desk at the Ocean... read more

Reviewed yesterday
sholla5
,
New York
ALWAYS USE

on most all trips to Cancun our travel agent has set us up with Best Day. It is a comfortable... read more

Reviewed 5 days ago
pambickerest
,
Jasper
Read all 4,376 reviews
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Overview
  • Excellent72%
  • Very good13%
  • Average4%
  • Poor3%
  • Terrible8%
Travellers talk about
“bd travel” (400 reviews)
“cancun airport” (308 reviews)
LOCATION
Cancun 77500, Mexico
CONTACT
Website
+52 800 237 8329

Similar Things to Do in Cancun

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Reviews (4,376)
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1 - 10 of 2,980 reviews

Reviewed yesterday

We have always used Best Day without any problems. We went down to the hotel desk at the Ocean Coral & Turquesa hotel in Puerto Morelos to reserve our space going back to the airport. To our surprise this rude young girl said that we...More

Thank sholla5
Reviewed 5 days ago

on most all trips to Cancun our travel agent has set us up with Best Day. It is a comfortable - cool - bus ride to your Resort. Depending on your driver - some of them can be very funny-informative-chatty and then others just focuses...More

Thank pambickerest
Reviewed 6 days ago

We had no idea what to expect as this was our first visit to Cancun. We were pleasantly surprised by the prompt, friendly experience from Best Day Travel. Highly recommend!

Thank edsgirlAustin
Reviewed 1 week ago

We have used Best Day in the past and are very pleased with the service. We use shared ride, and this time we were the only ones. The driver knew we were asking about supermarkets, and offered to stop for us to shop. We had...More

Thank Carol G
Reviewed 1 week ago

I believe that the way this business works is they pick you up and expect to sell you an excursion, they then contract with taxi's to take you back to the airport at the conclusion of your trip. The taxi driver kind of threw a...More

Thank Lacy D
Reviewed 1 week ago

Upon arrival at the airport we waited approximately 1/2 hour before transportation arrived to take us to our hotel. Departure was to be at 9:40 AM, the driver finally arrived after 10:00 AM I believe the reps name at Secrets Capri was Favi...she was cheerful,...More

Thank TheTcouple2017
Reviewed 1 week ago

Great company to use for transportation to and from airport. They were very helpful with booking excursions also!

Thank brianaarambula
Reviewed 1 week ago

The hotel staff were nice except for the front Desk who were to say the least Rude and unassuming. Second the WiFi is horrible even in the room after paying 20 dollars for 2 phones it still was very unreliable. The pool were way to...More

Thank Dapp3rTravel
Reviewed 1 week ago

My wife and I spent 8 days in Cancun and returned home yesterday. After a fantastic stay at the La Blanc and a very good stay at the Ritz Carlton, our driver, Angel Guzman arrived promptly and with a big smile. He was awesome and...More

Thank Johnny C
Reviewed 1 week ago via mobile

If you're looking for transportation from airport to the hotel or vice versa, this is the company! They're always on time and a very reliable company to travel with. Drivers are very attentive and helpful. We trust this company every time we go to Cancún.

Thank Paula Andrea A
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Questions & Answers
cdholly
5 September 2017|
AnswerShow all 3 answers
Response from cruisin_kls | Reviewed this property |
Yes there were seat belts.
0
Votes
Jeanne J
20 June 2017|
AnswerShow all 2 answers
Response from BestDayTravel | Property representative |
Dear Guest Did you book your transportation through Book-it website as a part of a package (Hotel+Transfer+flight or other Travel Service)? If so, you do not have to worry about it. Now Jade Hotel is included in our... More
1
Vote
Heather H
25 May 2017|
AnswerShow all 2 answers
Response from BestDayTravel | Property representative |
Dear Guest: Upon your arrival at the Cancun International Airport, after making your way through baggage claim and customs, a uniformed Best Day Travel agent will be waiting for you outside the terminal. Remember: outside... More
1
Vote