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Cancun Shuttle & Tours

Open Now: 12:00 a.m. - 11:59 p.m.
Open today: 12:00 a.m. - 11:59 p.m.

Cancun Shuttle & Tours
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Certificate of Excellence
Traveller Overview
  • Excellent93%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“great service”(144 reviews)
“always on time”(60 reviews)
“holding a sign”(24 reviews)
Here you will find the best Tours at the Best price Guaranteed, Transportation from Airport to any Hotel in Cancun. Playa del Carmen, Tulum or Riviera Maya, We do Tours to Xcaret, Chichen-Itza, Xel-Ha, Xplor, Tulum, Coba, Ek-Balam, WhaleSharks...more
Open Now
Hours Today: 12:00 a.m. - 11:59 p.m.
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Cancun 77506, Mexico
+52 998 577 3189
Reviews (1,488)
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All reviews great service always on time holding a sign playa del carmen flight was delayed private transportation airport hotel great price return trip these guys highly recommend this company friendly driver via email reliable service great driver clean van both ways
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1 - 10 of 1,343 reviews
Reviewed 1 week ago via mobile

We ONLY use Avatays now when we travel to Cancún. By far the best prices. And it’s always private. No one else is in the van with you unless they’re in your party. No stopping to drop strangers off at different hotels, and wasting our...More

Thank Wendy M
Reviewed 1 week ago

We've used this company many times for airport to hotel round trip shuttle. They have always been outside waiting for us when we have exited the airport. They email before your trip with thorough and helpful instructions on navigating your way through the airport and...More

Thank Cherivg3
Reviewed 2 weeks ago via mobile

This service is very professional, my driver was on time at airport, and early on return from hotel. Driver on way to hotel pointed out site of interest. I would recommend this shuttle service

Thank Flyer561980
Avatays, Propietario at Cancun Shuttle & Tours, responded to this reviewResponded 1 week ago

Thank you very much for your comments come back soon

Reviewed 2 weeks ago

We have used this service for years and they’ve been excellent every time. I would have given them 5 stars except the driver told us we did not tip him enough. He thought he should get $10 USD for a $25 fare, We may try...More

Thank 1finesoup
Avatays, Propietario at Cancun Shuttle & Tours, responded to this reviewResponded 2 weeks ago

hola by any change you remember the name of the driver

Reviewed 3 weeks ago

Cancun shuttles and tours, were fantastic! They met us at the airport, were easy to find the driver, even though our flight was a little early. They took us directly to our hotel, in a clean comfortable air condition van. Upon our departure the driver...More

Thank davidhO8140WX
Reviewed 3 weeks ago via mobile

Very professional! You can't beat their round trip pricing. They're also bilingual. Will definitely use them again for next trip.

Thank kamy m
Avatays, Propietario at Cancun Shuttle & Tours, responded to this reviewResponded 3 weeks ago

Thank you very much come back soon

Reviewed 3 weeks ago via mobile

So we booked this before we left the UK, our pick up was fine & driver was nice. Our pick up again was fine no problem but had a different driver. We paid the $60 once we arrived to the hotel & then paid another...More

1  Thank SLLG82
Avatays, Propietario at Cancun Shuttle & Tours, responded to this reviewResponded 3 weeks ago

Hola Buenas Tardes please help me fix this I need your reservation number, I need to track who was your driver and find out if this review is for my company or another company if you like please send it to, reservations@cancunshuttleandtours.com My name is...More

Reviewed 4 weeks ago

Don't use anyone else, cuz these guys are the best! Have been using them for over 7 years and they are always professional, on time, and easy to find at the airport!

Thank baseballmom11_10
Reviewed 4 weeks ago

Always on time, safe and courteous. Have used them multiple times and would not consider anyone else!!!

Thank trixrn
Reviewed 4 weeks ago

Have used this service 5 times now and they are always on time and very friendly. Very reasonable for private shuttle to and from the airport to Hotel Zone. Will use them again and again!

Thank nlambeth
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Questions & Answers
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May 1, 2018|
Response from Sdmo2008 | Reviewed this property |
I have used them 4 times already never had problems. Try to reach them via Facebook messenger. They responded to my questions immediately.
ariel m
February 21, 2017|
Response from Bacong F | Reviewed this property |
We were not able to get a hold of anyone by phone either. Not a good feeling when you are already in Cancun. E-mail worked fine for us though. Very quick to respond.
ariel m
February 21, 2017|
AnswerShow all 4 answers
Response from Joe D | Reviewed this property |
i also used email to contact them.