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Atlantis Submarines

Carretera a Chankanaab | Km 4, Cozumel 77600, Mexico
+52 987 872 5671
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US$105.00*
and up
Atlantis Submarine Expedition, Cozumel
More Info
US$105.00*
and up
Cozumel Shore Excursion: Atlantis Submarine Adventure
Sponsored by:
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Take a trip on a real submarine through an underwater world of coral reefs, colorful fish and ship wrecks.
  • Excellent76%
  • Very good18%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“sunken ship” (37 reviews)
“fish” (184 reviews)
“submarine ride” (18 reviews)
Suggested Duration: 1-2 hours
LOCATION
Carretera a Chankanaab | Km 4, Cozumel 77600, Mexico
CONTACT
Website
+52 987 872 5671
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Reviews (850)
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1 - 10 of 611 reviews

Reviewed 4 days ago

Booked trip through our rep whilst at playacar, trip and whole event one to remember. Great big thank you to Javier our guide from the Atlantis centre, across by ferry to Cozumel planned to a tee the trip ran very smoothly and who suggested place...More

Thank Ang K
Atlantis_Cozumel, Guest Relations Manager at Atlantis Submarines, responded to this reviewResponded yesterday

Ang K, thanks you for wonderful review!!. We are glad to see that you loved the experience and that we became a part of your anniversary memories. We will let Javier, Miguel and the rest of our staff and crew know about your comments, they...More

Reviewed 1 week ago

I really enjoyed the ride. A few things I would make sure customers were aware of is that you actually have to ride one boat out to the submarine, then board the submarine, and then again ride another boat back to port. The whole process...More

Thank Christina M
Atlantis_Cozumel, Guest Relations Manager at Atlantis Submarines, responded to this reviewResponded 6 days ago

Christina, thanks for visiting us, and for sharing your thoughts. Love to hear our guests enjoyed their experience in the Submarine!. We take good note of your comments as well, and are making sure that this information is always provided to our guests by those...More

Reviewed 1 week ago via mobile

We have a submarine lover in the family, so this was an amazing experience for him. To quote him "this is better than marvelous" A quick safety message and a quick boat ride out tonthem submarine started the journey. I think they knew he was...More

Thank Natalie F
Atlantis_Cozumel, Guest Relations Manager at Atlantis Submarines, responded to this reviewResponded 6 days ago

Thank you for this "better than marvelous" review, Natalie!! We are so glad to hear that you and your family really loved the Atlantis Experience. You are all now a part of the 1% of the world population to have been below 100 feet in...More

Reviewed 3 weeks ago

This is a difficult review to write as we thoroughly enjoyed the tour, the experience on board the submarine and thought Francisco and the team who looked after us were excellent. The problem we had and it still doesn't feel quite right was with the...More

2  Thank Timberwolf3000
Atlantis_Cozumel, Guest Relations Manager at Atlantis Submarines, responded to this reviewResponded 1 week ago

Dear Timberwolf3000, We are very sorry for the inconvenience and above all for the bitter taste left by how the situation was managed. There was indeed a change in the departure time that was not resolved and readjusted correctly for which we truly apologize, but...More

Reviewed 3 weeks ago via mobile

I would recommend this to anyone who is not able to dive. The experience is awesome! Everything was explained in English. We truly enjoyed it!

Thank Magdalena C
Atlantis_Cozumel, Guest Relations Manager at Atlantis Submarines, responded to this reviewResponded 3 weeks ago

Thank you for this great review, Magdalena. We are glad to see that you loved the experience and that we became a part of your vacation memories. Hope to see you again in beautiful Cozumel!.

Reviewed 4 weeks ago

To sum it up: disorganized mess and completely unreliable. I went there twice - once there were not enough people for the submarine to go. For the second time, I called at 11:00am to verify that the boat would be going out at 12:00pm as...More

Thank Miriam M
AtlantisXII, Director de Relaciones con Clientes at Atlantis Submarines, responded to this reviewResponded 4 weeks ago

We are very sorry for the inconvenience. We are already working to understand why this happens and avoid this kind of situations in the future. Last week was some kind of messy with all the cruise ships reschedulling itineraries and changing departure times while running...More

Reviewed 21 August 2017

an experience to do, as you will not have the opportunity to dive in such nice waters with a submarine. perfect organization, safe, and ample space to see outside, each passenger had a large window to see outside. an experience to see how dark blue...More

Thank Michel L
Atlantis_Cozumel, Guest Relations Manager at Atlantis Submarines, responded to this reviewResponded 22 August 2017

Michel, Thank you for this wonderful review!! You are right about what an amazing opportunity this is because...¡¡only 1% of the entire world population has been able to dive to that depth in a real submarine!!. We are really glad to see that you loved...More

Reviewed 17 August 2017 via mobile

I went with my little girl of 4 years old as she wanted to see turtles and others fishes she could watch on her favorite movie Nemo. The experience itself was amazing to go that deep up to 50m. Crew was very nice. Unfortunately we...More

Thank DEMARIAY
Atlantis_Cozumel, Guest Relations Manager at Atlantis Submarines, responded to this reviewResponded 21 August 2017

Thanks for your comments Yan!. We really appreciate them as they motivate us to keep on doing a great job and improve daily to offer the best all-around service. We do apologize for the lack of information and possible inconvenience generated by tour operator at...More

Reviewed 8 August 2017

This was a great adventure!! My only regret is that my grandchildren were not with us. I plan to go again and bring them; they will love it!

Thank alwaysready4travel
Atlantis_Cozumel, Guest Relations Manager at Atlantis Submarines, responded to this reviewResponded 10 August 2017

Thank you for your wonderful comment!! We will be "alwaysready4" you and your grandchildren. See you soon in Beautiful Cozumel!!

Reviewed 27 July 2017

This was so much better than I could have hoped for! Very knowledgeable guides and what an incredible experience. Best new thing I have done in quite awhile!

Thank MariaOP
Atlantis_Cozumel, Guest Relations Manager at Atlantis Submarines, responded to this reviewResponded 28 July 2017

Maria, Thanks you for wonderful review!! We are glad to see that you loved the experience and that we became a part of your vacation memories. Hope to see you again in beautiful Cozumel!.

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Ask a question
Questions & Answers
Mexicobeachbum1960
27 September 2017|
Answer
Response from AtlantisXII | Property representative |
Thanks foir consider us Atlantis Submarine Experience is a 2 hours tour. Best way to get more of the Island is definitely by car, mopeds are not suggested as it is our most common accident in the Island unless you have... More
0
Votes
mendezliz2014
29 July 2017|
AnswerShow all 2 answers
Response from Atlantis_Cozumel | Property representative |
Hi!!, The Atlantis Submarine TSXII Hatch diameter is 56 ", max waist line is 45" as guests use a ladder to get into the Sub and this reduces the space, hope this could help to clarify the doubts. You can contact us anytime... More
0
Votes
Neha L
23 May 2017|
AnswerShow all 3 answers
Response from Atlantis_Cozumel | Property representative |
Hello Neha L, We are really sorry to have to inform you that due to security measures, we cannot allow in the submarine anyone under 90 inches tall and 4 years old. ¡Hope to see you and your family in the future!
0
Votes