Mr Sanchos Beach Club Cozumel

Mr Sanchos Beach Club Cozumel

Mr Sanchos Beach Club Cozumel
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
About
Mr Sanchos Beach Club is a popular beach complex a 15-minute drive away from the cruise port in Cozumel. Here, you can enjoy unlimited food and drinks, plus access to the pool bar, kayaks, hammocks, lockers, and cabanas with an all-inclusive package. For the adventurous, have fun at the Aquatic Park, take a snorkeling or scuba diving tour, and even go horseback riding or ride an ATV through the jungle. If you’re visiting with a special someone, the Romantic Day Beach Pass for two includes a private cabana, all-you-can-eat-and-drink menu, and a couples’ massage. The beach club is a popular cruise ship excursion—to secure your spot, it’s best to book ahead. – Tripadvisor
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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  • Margo W
    2 contributions
    5.0 of 5 bubbles
    Mr. Sanchos - the PERFECT Host!
    We LOVED the ease and experience of our day at Mr. Sanchos! The commute from the cruise port to the resort was easy peasy! Rates were posted and the taxi desk attendants found the right size vehicle for our party. Check-in was easy since we’d pre-booked through Trip Advisor. We were taken to a table that was ours for the day and introduced to our waiters, who were so fun and personable! They gave us a tour of the property and made sure we had drinks promptly. The property was beautiful, clean, and had it ALL! The food was delicious. We ordered from the menu, and spent the majority of the day in the pool with the swim up bar. We enjoyed everything about this experience and highly recommend it!
    Dear guest, Thank you so much for leaving us such a glowing review on TripAdvisor. We believe that actions say more than words ever could, and we value the genuine passion and desire our team members have for service. It was a pleasure to provide you with a visit that exceeded your expectations. We hope to have the pleasure of hosting you again soon. Kind regards, Mr. Sancho’ s
    Written November 2, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled with family
    Written November 1, 2023
  • yanets1
    Clute, Texas9 contributions
    5.0 of 5 bubbles
    Amazing time at Mr. Sancho’s
    This was our first time at Mr. Sancho’s and we had an awesome time. Aldo our waiter was very nice and helpful, always checking on us for drinks and food. The massage with Alva was great. Definitely would go back again with friends and family.
    Dear guest, Thank you very much for entrusting Mr. Sancho’ s Cozumel to deliver the perfect vacation experience for you and your lovely family. You can be assured that we will continue to place ourselves at your service for all your future needs and requests. Until then, we wish you and your family a very happy Holiday Season. Mr. Sancho’ s
    Written November 27, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled as a couple
    Written November 25, 2023
  • C6377JJerikb
    Orlando, Florida70 contributions
    4.0 of 5 bubbles
    Nice beach club
    Very enjoyable resort on a Pleasant beach. Usually not very crowded. Well not as nice as I remembered in pastures. Certainly still a very pleasant experience. There are some private cabanas which I would consider if your budget allows this. The food is of good quality and we’ve had no problems with that.
    Dear guest, We are pleased to learn that you found our beautiful beach Club very enjoyable and that you had a nice day with us. On behalf of the proud women and men who wear the Mr. Sancho’ s uniform, we thank you for trusting us to deliver this wonderful experience. We look forward to welcoming you back again sometime in the near future. As always, we place ourselves at your faithful service for all your future needs and requests. Kind regards, Mr. Sancho’ s
    Written January 27, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2024
    Travelled as a couple
    Written January 26, 2024
  • Michael P
    Houston, Texas17 contributions
    5.0 of 5 bubbles
    Casitas! OMG if I win the lottery, I will spend every day here for months on end. This was the perfect day
    What’s that saying - when one door closes, another opens? When we cruise, we’ve always just gone to another beach club, paid the admission and paid cash for a bit of food and called it a day. This year, that clubs website said that if you didn’t reserve an all inclusive, you ran the risk of them selling out and not admitting you as a cash pay. While I hemmed and hawed, they filled up on all inclusive reservations too! I looked around, saw this club and saw that they were full too! (There were 8 ships scheduled in port that day.). I emailed several clubs, hoping for a wait list or a cancellation and Mr Sanchos replied that they had recently opened their casitas - a higher end and more expensive product, but one with availability on my date. Seeing no other options, I bit the bullet and paid, regretting that my procrastination cost me the ability to book an all inclusive day for half that Well, this was a blessing in disguise. Our day was AMAZING!!!!! We would absolutely book the casitas again in the future. We would book a cruise with a Cozumel stop solely to get to come here again. In was that good. The service was insanely attentive. Every time you turned around someone was asking if you needed more to drink or eat. I regret that I can’t call out any particular server for praise because there were several and they were all awesome. The food was top notch. The drinks were great! The private casita was amazing. We had plenty of comfortable space, reserved chairs at the water front, umbrellas and towels. It was calm, peaceful and not crowded which was a contrast to the regular part of the club which was busier. We absolutely loved this. Highly recommend!
    Dear guest, Thank you for expressing your thoughts and personal advice with other first class travelers like yourselves. Your glowing review covers many aspects of the vacation experience, one of our missions is to exceed all our guests expectations. On behalf of the talented professionals you kindly highlighted, we thank you for your firm recommendation of our beautiful Casitas. We look forward to hosting you and your lovely family again in the near future. As always, sir, we place ourselves at your faithful service, Mr. Sancho’ s
    Written February 9, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2024
    Travelled with family
    Written February 9, 2024
  • Cosmopolitan785733
    Austin, Texas3 contributions
    5.0 of 5 bubbles
    Ezee is the best!!!
    This is not our first time here! Our family and friends love this place too. In November 2023, we had EZEE as our server, person, friend, you name it! He did everything to make our visit fun! Professional, kind, outgoing, knowledgeable of the menu and drinks! Ezee, we’ll see you again soon!!!
    Dear guest, Thank you for entrusting Mr. Sancho’ s to meet and exceed your expectations Your firm recommendation of our beautiful Beach Club is very much appreciated.. On behalf of Ezee, we look forward to continuing catering to your refined needs. Kind regards, Mr. Sancho’ s Team
    Written March 26, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled with family
    Written March 23, 2024
  • Jen B
    18 contributions
    5.0 of 5 bubbles
    Spa Suites
    I don’t even know where to begin! We heard about this place from an acquaintance who stayed at their spa suites overnight and I kept it in mind while planning our anniversary trip. We are so glad we picked this resort. We had an experience of a lifetime! They treat you like royalty and everyone who we came in contact with were wonderful. The food and drinks were also amazing and very accommodating for gluten free. More than highly recommend the spa suite experience, you won’t regret it!!
    Dear guest, Thank you for tastefully expressing your joy and awe in living our Spa Suites Couple Experience. When someone puts their trust in our beautiful Beach Club and decides to reserve with us, they are not only getting a much needed vacation in a warm climate but also delving into an enriching journey that’s focused on their wishes and desires. We look forward to providing you with yet another “we had an experience of a lifetime “ on your next visit. Until then, we remain at faithful service for all your vacation needs and requests. Mr. Sancho’ s Team
    Written April 15, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited April 2024
    Travelled as a couple
    Written April 14, 2024
  • Michael W
    Holly Springs, North Carolina14 contributions
    5.0 of 5 bubbles
    Great time had by all!!! 😎🚢
    We had a great time at Mr Sancho’s! We visited from the RCCL Wonder of the Seas last week. The food was great and the drinks were too. The bartenders (Valentin and his crew were the best!) and servers (Limbert and Armando) go above and beyond to take care of you. We had a great little table beachfront that was in the shade and a great breeze! My kids stayed mostly at the swim up bar though! They learn your name, they learn your drink….they earn your business! I made sure I tipped them well, as we did keep them busy all day :) BTW, it’s a safe and simple 10 min taxi ride from the port and back…$20-30 or so. There are tons of the red/white taxis at the port and at Mr Sanchos so no problems finding a way. The beach was really nice, a bit rocky so water shoes would be helpful. No vendors on the beach bothering you either. My wife went snorkeling w a family member and had a great time in the beautiful waters. My daughters went horseback riding with Ernesto and had a fabulous time. It’s a great experience overall and one that we have done several times over the years and it only gets better. We have truly never had a bad experience here!
    Dear guest, As you have experienced firsthand, Mr. Sancho’ s is not any ordinary Beach Club. Our quest is to be the best all inclusive in the Caribbean. We are proud of the effort our team puts forth each and every day. And we will never tire of reading and responding to the reviews that highlight their glowing work. Your comments provide us with an good insight into the pulse of our operation, including the individual recognitions you mentioned. Thank you for your wonderful review. We will continue to place ourselves at your faithful service for all your family’s future needs. Warm regards, Mr. Sancho’ s
    Written May 28, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2024
    Travelled with friends
    Written May 28, 2024
  • mikeandterri
    Vienna, Virginia140 contributions
    4.0 of 5 bubbles
    Relaxing day at the beach
    A short $10 taxi ride from the cruise port and we were at our private cabana since we opted for the romantic day for two. The food was pretty good, the service was excellent and although we only had a few beers, you could drink a much as you want from their limited bar menu. The adults only pool was just right in terms of noise level and not too crowded. Our one suggestion is for that much money towels and pillows for the cabana should have been included.
    Dear guest, On behalf of all our staff members, we thank you for taking the time to share your thoughts and comments with the world. We take your feedback regarding the towels and pillows included seriously and will work to address this issue for the comfort of all our guests. We look forward to demonstrating our pledge to your holiday happiness on your next visit to our beautiful Beach Club. Until next time, we remain at your faithful service. Mr. Sancho’ s
    Written June 1, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2024
    Travelled as a couple
    Written June 1, 2024
  • Leslie M
    Chesterfield, Missouri24 contributions
    5.0 of 5 bubbles
    Excellent Choice!
    My family and I recently paid for a day pass for Mr. Sanchos Beach Club. We had a great time relaxing by the beach. The staff took really good care of us the entire time we were there. There are plenty of activities for families to do. However, you will have to get there early to beat the crowd of cruise ship passengers to all of the activities, and to find seating. I would highly recommend this beach club to everyone!
    Dear guest, On behalf of our dedicated staff members, thank you for selecting our beautiful Beach Club to relax and feel pampered by all that we provide. We look forward to repeating this amazing vacation experience with you at your earliest convenience. As always, we place ourselves at your faithful service. Mr. Sancho’ s
    Written June 10, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2024
    Travelled with family
    Written June 9, 2024
  • Beau W
    Shreveport, Louisiana13 contributions
    5.0 of 5 bubbles
    Mr. Sanchos delivers
    Second time visiting Mr. Sanchos, and another fantastic time! Carlos, Jose, & Adrian took care of our family like we were their own. Food was good, the campus was very clean, amenities were great, could not be more pleased!
    Dear guest, On behalf of Carlos, Jose & Adrian, thank you for sharing your marvelous thoughts and perceptions with the world. As always, we place ourselves at your faithful service for all your vacations needs and wishes. Kind regards, Mr. Sancho’ s
    Written June 24, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2024
    Travelled with family
    Written June 23, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles9,141 reviews
Excellent
7,158
Very good
1,220
Average
401
Poor
179
Terrible
183

TorontoDouglas
Toronto7 contributions
1.0 of 5 bubbles
Jan 2020
The Tripadvisor's description of the attraction is false. Under it's "About" section It states "The entrance is totally free, no cover nor a minimum consumption is required." It goes on to say they offer 'free entrance to the beach, use of lounge chairs are free."
Yesterday, my family of four arrived by car and were informed at the front entrance that a $60USD entrance fee was required. When I read to them Tripadvisor's description, a supervisor told me it was incorrect.We were turned away disappointed.
Written January 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear guest, Firstly, we highly regret the inconveniences that you encountered upon arrival at our Beach Club; this feedback is extremely helpful for us as we continue to improve. When we reached our maximum capacity just with the existing internet reservations specially now during the high season, we are unable to accept more guests at any of our two options unless any of them are available, in order to provide excellent service to those who are already with us and decided to book in advance, most importantly we cannot exceed our own limit in order to guarantee the safety of everyone. We are truly sorry for the trouble at the main entrance, and we hope that on your next visit to Cozumel you will give us the opportunity to host you, we guarantee that if you reserve in advance you won’t have any issues concerning access onto the property, and if you don’t use the reservation, we will gladly refund your deposit. We gladly will take your comments into consideration and look forward to another opportunity to change your perception into a greater one to ensure you take the best of Mexico with you. Kind regards, Mr. Sancho’s
Written January 16, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

paintppgman
Knox, IN36 contributions
3.0 of 5 bubbles
Mar 2020 • Couples
We arrived early on Friday the 13th not to many when we arrived they were not open in the bar or food service yet. That was fine while we got situated and they came around and got our drink orders and said we couldn’t get a shrimp cocktail for another 10 minutes. After they brought food to another table 20 minutes later and came around and asked if we needed anything I asked about food and he said it would be another 10 minutes and I asked him why us and not for them? Another 20 minutes we received the order we ordered later and it took 45 minutes I think they didn’t put the order in after I mentioned they were not working for a very good tip the order appeared in less than five minutes. We have been many times to Sanchos but will have to look at options for May the price has gone up and service went down and when we left the taxi raised there price 17 to get there and 25 to get back after I argued they went down to 20 we got back to the port and they said it should have been 17 first time we ever had a problem there so BEWARE and get a taxi number!
Written March 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear guest, First and foremost, we appreciate that you have selected our beach club as we have been honored with your visit. We would also like to sincerely apologize for all the inconveniences you encountered during your recent stay at Mr. Sancho’s since this is not the experience we strive to provide to our guests. Given that you been here many times, we assumed that you knew our operation hours, the quality of our food and drinks, and the high level of service we offer, specially to our repeat visitors. It is true that some of guests arrive at the beach before we are even open to get water front tables, however we don’t start serving food and drinks until 8:00 am local time. All of our food is freshly made and prepared at the moment, we also have a daily buffet available for those who don’t want to wait for their meals. We try to do our best to satisfy all of our guests by providing excellent customer service. Nevertheless, thank you for your observations and comments, we will definitely consider them as areas of opportunity to continue providing the best service possible to all our distinguished guests such as yourselves. Transportation to Mr. Sancho's back and forth is via local Taxi transportation union, but prices are as follows: Up to 4 People one way $17 USD Up to 5 People one way $23 USD Up to 6-8 People one way $34 USD Finally, we offer you our most sincere apologies for any setbacks you experienced and hopefully, you can give us another opportunity to welcome you again so we can enhance your perception of our beautiful Beach Club. Please be sure that your satisfaction is our main goal. Kind regards, Mr. Sancho’s
Written March 19, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stephanie H
Mount Vernon, TX76 contributions
1.0 of 5 bubbles
May 2022 • Couples
This place falsely advertises that it is free entrance available and you can choose to pay as you go or all-inclusive. We are staying in the island so we rent a vehicle to drive all the way to it, park, gather our things, and try to enter only to be told that “today only is all inclusive for $60” …at 2:30!!! So you want us to pay $60 per person for 6 people for 2 1/2 hours??? I don’t think so. FALSE ADVERTISING!
Written May 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear guest, First and foremost, we wanted to thank you for having chosen us to spend your day with us and are very sorry that you were unable to visit us. Just so you know, as we advertise online we offer two options, our Pay as you Go area in which you pay only for your consumption, and our famous All Inclusive section. On both segments we have enforced a maximum capacity of guests and when we reach the limit on any of these areas, we closed it and only accept guests at the section that still has room available. And that is exactly what happened on the day you tried to visit us, that our Pay as you Go area was already full and we only had availability at the All Inclusive section, thus the guard only offered this option while he was there awaiting for the guests with previous reservations. Is important to mention that the first section to get full is precisely the Pay as you Go area, as yourselves many people wish to enjoy the beach without having to consume a lot, and in order to provide an excellent service and for the safety of our guests, as soon as we reach our maximum capacity we prefer not to accept more visitors to provide good service to those who are already with us. It was definitely not that we have refused to provide a service but that we were at our maximum capacity and to provide excellent service and good Covid-19 protocols we were unable to receive more customers in the Pay as You Go section. We sincerely regret that our guard did not explain this situation clearly to you, and for this we offer our sincere apologies to you for the inconvenience this caused you. Receive a cordial greeting and we remain are at your faithful service. Mr. Sancho´s
Written May 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rebekah C
Athens, OH17 contributions
2.0 of 5 bubbles
May 2022 • Couples
We only had a few hours and so only wanted to utilize the "pay as you go" option instead of the all inclusive. After spending $20 on taxi fare to get there from the cruise terminal they told us that option wasn't available that day because they were "busy". We were told we could eat in the restaurant but not touch the sand or use the beach so we paid $8 to take another taxi to Paradise Beach and had a blast there. I thought their "not for you not today even though we advertised the option" attitude was disrespectful. Don't count on not paying the $60 entrance fee as a reliable option.
Written May 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear guest, First of all, we would like to thank you for your comments and for taking the time to let us know your disappointment. At Mr. Sancho’s we offer two options, our famous all-inclusive package and our Pay As You Go section. We only accept reservations in advance for our all inclusive package, on the Pay As You Go section, we do not accept reservations in advance, we work on a first come first serve basis until we reached out our maximum capacity. We are very sorry to hear that our Pay As You Go section wasn’t available due to us being at our maximum capacity of guests allowed and that you felt that our guard at the main entrance was disrespectful. On behalf of the management and staff of Mr. Sancho’s Cozumel, allow us to apologize for not delivering the wonderful vacation experience that we are renowned for to you and your family. You can be assured we will continue to listen to our valued guests because, after all, everything we have accomplished to date was thanks to them. As always, we remain at your faithful service. Mr. Sancho’s Team
Written May 31, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Edgar J
Texas City, TX18 contributions
5.0 of 5 bubbles
Aug 2020 • Couples
I recently stayed at Mr Sanchos Overnite Spa Suites. It was absolutley one of the best vacations I've ever had. I stayed 3 nights. From the moment you step foot on the property you are treated like royalty. The attention to detail was 2nd to none. I was somewhat hesitant about traveling during the pandemic. But upon arrival all of my fears were put to rest. When the staff approaches your vehicle to open the door for you they disinfect the door handles. Once you get out of your cab they disinfect your luggage and take your temperature with a non evasive thermometer. You also walk through a disinfecting mat to disinfect your shoes. Everyone of the staff wore masks the entire time. They practice social distancing and sanitize frequently. The grounds are immaculate. The suite was perfect. It was very very clean and the AC blew very cold. The staff was amazing. Julio, Fabian, Tomas, Eduardo, Eddie, Rosie and Manuel took great care of my crew. I'm sure there were others behind the scenes that added to my experience. I can't remember all of their names. But they were great as well. If you are thinking about staying here, think no longer, BOOK! You won't regret it.
Written September 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear guest, Greetings from Mr. Sancho’ s Spa Suites Cozumel Mexico. Please know that we highly appreciate the opportunity granted to host your recent holidays. We are honored and delighted to receive such an amazing review on TripAdvisor. Thank you very much for your recommendations for our future couples and for highlighting the warm service from our talented team members, all of them will receive your kind recognition. We would love to have the opportunity to surprise you in your next visit and pamper you as you deserve, we only want the best for our esteem guests and your satisfaction will be always our first priority. Please do not hesitate to reach out to us if you need any assistance in planning your next stay with us, we will be waiting for you with a big smile. Kind regards, Mr. Sancho’s
Written September 2, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TonyTeresa B
Waxahachie, TX11 contributions
5.0 of 5 bubbles
Dec 2021
BLOWN AWAY! Overnight suite experience.
BEST boutique style experience we have ever had! We felt so rested after our stay here. From the very beginning (at booking) Rosy and her staff were so accommodating to our needs. Check in was a total breeze. we were given drinks and shown to our room really quickly. The room (luna suite) is fantastic! views were gorgeous. We noticed attention to detail is big here. Lots of little things that were special little touches that we enjoyed. AC blows cold and cools fast so that's a huge for us as well. private plunge pool overlooking balcony was a nice feature to have. Our attendants Eduardo, Ivan, Thomas were all super attentive to our needs. Our morning breakfasts were literally steps from the ocean and the food was fantastic. During the day we enjoyed the beach club and ocean. Parasailing and horse back riding on site was a great feature! shopping was actually better than we expected and we brought home quite a few nice souvenirs. prices were really reasonable and we appreciated that! Dinners are something totally unique and deserve another review on their own. Rosy made fantastic 4 course meals for us to dine under the stars. our last night we had a beach front /rope lit meal experience and it was so magical. You cannot go wrong staying on site. I'm already trying to plan my next trip back!! I think if one word could sum this place up it's :pampered. You will truly be pampered. At one point my husband cracked a joke that "this is what having secret service must feel like" because your staff is never too far away. They gave us plenty of space but when we needed anything at all they were quick to get it for us. They truly made our Christmas special!
Written January 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear guest, We have no words to express our gratitude for choosing our beautiful Beach Club to enjoy a wonderful and well deserved relaxing Christmas in the Caribbean. Thank you for highlighting the qualities that you enjoyed throughout your stay, such as our luxurious Suites, delicious food offerings and of course, the outstanding service from our team members. Our main goal is to assure your comfort and satisfaction, we are glad to know we were able to achieve it. Rest assured, we will be congratulating everyone mentioned, for their terrific work making you feel so pampered at all times. It has been a pleasure to serve you, we hope to have the opportunity to host you again in our Spa Suites to continue to create unforgettable moments of vacation in Cozumel. Kind regards, Mr. Sancho’s
Written January 5, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

stw65
Silver Spring, MD26 contributions
5.0 of 5 bubbles
Feb 2021
Just returned from a 2 week trip to Cozumel. Covid restrictions are hitting Cozumel hard. Very very few tourists and many attractions in Cozumel are really hurting. That being said if you do choose to venture out to Cozumel, I highly recommend a visit to Mr. Sanchos. We have visited this beach club many times in past and have always enjoyed but had to fight the crowds-not now. The club I heard can hold over 1000 people, it's huge. But on the two days we visited, there were maybe 30-50 people we saw in the entire club. What this meant was plenty of space between other people, we had a large area with tables, lounge chairs and beach beds all to ourselves with no one near by. The service was great, all the servers were wonderful. There is currently no $60 fee to get in anymore unless you want to purchase the all inclusive packet. We chose not to do all inclusive and just ordered food and drinks off the menu. That worked good for us since we aren't big drinkers. All the workers wear masks and they offer hand sanitizer throughout the resort. Felt very safe enjoying beach days at Mr. Sanchos. I even ventured out and had a massage in their outdoor massage tables. Masks and face shields were worn and I also wore my mask and had a much needed, enjoyable back massage!

On a second beach day, wanted tp try Playa Mia Beach Club but they were charging still for each lounge chair and beds-we decided to pass and drove back to Mr. Sanchos and enjoyed another great day over there.
Written February 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear guest, We have no words to express our gratitude for your preference for Mr. Sancho’s. Thank you so much for choosing our beautiful Beach Club during your most recent vacation getaway in Cozumel. We also like to thank you so much for your feedback regarding all of our features and for recognizing the service of our talented team members. We are delighted to know that your experience was safe and beyond your expectations. Your satisfaction is our most important goal, and we hope to have the opportunity to surprise you pleasantly again in the future. Kind regards, Mr. Sancho’s
Written February 15, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Fancy That 313
Salisbury, NC10 contributions
5.0 of 5 bubbles
Jan 2020
On a cruise, several of us went to Mr. Sanchos while in Cozumel (1/21/2020). Once you get out of the port, find your way to the taxi stand and it will either be $5/pp or $34 for van and we had 8 people. We received a warm welcome once we arrived, paid for the full package, got our arm bands and escorted out to the beach. The beach is a little small but they had EXCELLENT service, very good drinks that just kept coming, and the food was also very good. Wae tried to tip and he kindly requested that we wait until the end. There were a few nice size pools with swim up bars. Our waiter, Misael was exceptional. This was the best part of our cruise and loved it. The experience, service, drinks, and food were all well worth it. We are looking forward to us going back the next time we travel to Cozumel. Thank you Misael and Mr. Sanchos for making this day so much fun for our group!
Written January 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear guest, Thank you for choosing Mr. Sancho’s during your cruise stop in Cozumel. We are glad to know that thanks to Misael we have been able to meet your expectations and that you truly enjoyed your stay among us. Rest assured that our guests comfort and satisfaction are of utmost importance to us, and nothing make us happier than knowing we were able to assist you properly to ensure your wellness. We hope to see you again on your next visit to the Mexican Caribbean to continue pampering you as you deserve. Kind regards, Mr. Sancho’s
Written January 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

FarAway27315876759
13 contributions
1.0 of 5 bubbles
Oct 2023 • Family
I am very disappointed with Mr Sanchos beach club. We made a reservation for the entry to the club. We did not choose the all-inclusive since we were on a cruise, the stay was short & there's plenty of food on the boat. We were charged $2 pp for the reservation. We had a family of 7 people. We paid $34 for a van to take us there from port. Once we arrived, we were told that only those with an all-inclusive reservation would be allowed to enter. If that was the case, their system should have stated that we definitely wouldn't be allowed to enter & it should not have taken our money. They wanted us to pay the $68 all inclusive fee. However, with only 4 hours in port & a family of 7, we couldn't see spending almost $500 for that time at Mr Sanchos. So, we sat there wondering what we could do. A taxi driver recommended San Francisco beach club to us. It was only $20pp entry. We enjoyed our time there & it seemed to have everything that Mr Sanchos had that we needed.
Written October 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear guest, Greetings from beautiful Cozumel, Unfortunately you did not book the entry to the Beach Club as you mentioned, you only book for the Water Park access and our website clearly states that: ENTRANCE IS NOT GUARANTEED UNLESS Mr. Sancho’ s ALL INCLUSIVE PACKAGE IS PURCHASED We offer you our most sincere apologies for the inconvenience and we truly hope to have the opportunity to welcome you in the near future and reinstate your confidence in our service. Until next time, we place ourselves at your faithful service. Mr. Sancho’ s
Written October 21, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michael P
Houston, TX17 contributions
5.0 of 5 bubbles
Feb 2024 • Family
What’s that saying - when one door closes, another opens? When we cruise, we’ve always just gone to another beach club, paid the admission and paid cash for a bit of food and called it a day. This year, that clubs website said that if you didn’t reserve an all inclusive, you ran the risk of them selling out and not admitting you as a cash pay. While I hemmed and hawed, they filled up on all inclusive reservations too! I looked around, saw this club and saw that they were full too! (There were 8 ships scheduled in port that day.). I emailed several clubs, hoping for a wait list or a cancellation and Mr Sanchos replied that they had recently opened their casitas - a higher end and more expensive product, but one with availability on my date. Seeing no other options, I bit the bullet and paid, regretting that my procrastination cost me the ability to book an all inclusive day for half that

Well, this was a blessing in disguise. Our day was AMAZING!!!!! We would absolutely book the casitas again in the future. We would book a cruise with a Cozumel stop solely to get to come here again. In was that good. The service was insanely attentive. Every time you turned around someone was asking if you needed more to drink or eat. I regret that I can’t call out any particular server for praise because there were several and they were all awesome. The food was top notch. The drinks were great! The private casita was amazing. We had plenty of comfortable space, reserved chairs at the water front, umbrellas and towels. It was calm, peaceful and not crowded which was a contrast to the regular part of the club which was busier.

We absolutely loved this. Highly recommend!
Written February 9, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear guest, Thank you for expressing your thoughts and personal advice with other first class travelers like yourselves. Your glowing review covers many aspects of the vacation experience, one of our missions is to exceed all our guests expectations. On behalf of the talented professionals you kindly highlighted, we thank you for your firm recommendation of our beautiful Casitas. We look forward to hosting you and your lovely family again in the near future. As always, sir, we place ourselves at your faithful service, Mr. Sancho’ s
Written February 9, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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