We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Cozumel H2O

Certificate of Excellence
Features Animals
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: Puerto, Cozumel 77600, Mexico
Phone Number:
+52 1 987 876 2021
Website
Today
07:00 - 20:00
Open now
See all hours
Hours:
Sun - Sat 07:00 - 20:00
Description:

Booking with Cozumel h2o means top notch service from those with the...

Booking with Cozumel h2o means top notch service from those with the Cozumel waters in their hearts. You wanna learn to scuba dive? You want to dive adventures reefs? Or you just want to snorkel to enjoy the water of Cozumel? Go h2o!

read more

TripAdvisor Reviewer Highlights

Read all 655 reviews
Visitor rating
  • 595
    Excellent
  • 12
    Very good
  • 3
    Average
  • 0
    Poor
  • 0
    Terrible
Best snorkeling ever...

Yes, best snorkeling, EVER...and we have snorkeled in lots of places....Booked with Cozumel H20 based on TA reviews and were so pleased. Pre Snorkel communication was excellent... read more

5 of 5 bubblesReviewed 2 days ago
bev042660
,
ms

Similar Things to Do in Cozumel

Add Photo Write a Review

655 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 610: English reviews
ms
Level Contributor
82 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Yes, best snorkeling, EVER...and we have snorkeled in lots of places....Booked with Cozumel H20 based on TA reviews and were so pleased. Pre Snorkel communication was excellent. Took a short taxi to the marina from our RCI Harmony cruise ship. Happy Mike greeted us and when it was time, escorted us to our boat, Matilda. Super helpful info about fish... More 

Helpful?
Thank bev042660
Langley, BC
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

On March 17, 2017, my husband, myself and our 16 year old twin sons visited Cozumel on the Regal Princess. I had pre-booked the Snorkel Tour with Cozumel H2O prior to our trip. The email communication was great. When we arrived at the marina, we were greeted by Cozumel H2O staff and then we met our guide, Julio and boat... More 

Helpful?
Thank DeborahAnneW
Burlington, Canada
Level Contributor
28 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

We chose H20 diving based on their TA rating as well as my first class communication with Loes. Loes was very prompt and efficient in answering my questions about planning a discovery dive. I had emailed many companies, but the thoroughness of this communication beat out the rest. I have done a few discovery dives before, and we did not... More 

Helpful?
Thank laura d
Ottawa, Canada
Level Contributor
25 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We chose Cozumel H2O from Tripadvisor reviews and we were extremely pleased! From the initial correspondence with Loes, to meeting Mike at Fonatur, to the incredible snorkel expedition with Ari, Miguel, & Victor, this company provided fantastic customer service and education about how to snorkel & the marine life we would see & the efforts taken to preserve the environment.... More 

Helpful?
Thank Karen M
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

We visited Cozumel in 1st December 2016 as part of our cruise with the Norwegian Getaway. Our pick for the visit (and the highlight of the cruise) was that we had booked a 2 tank discover scuba diving trip with an own divemaster. We came to the pier where we was met by a friendly person from h2o. We was... More 

Helpful?
1 Thank Mikael S
Chaska, Minnesota
Level Contributor
22 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Had been 20 years since I had snorkeled and booked with H2O based on trip Advisor scores. Went out on a boat with a total of 4 snorkelers and 2 scuba divers - boat driver, Mike with the 4 snorkelers and a separate guid for the 2 scuba divers. We were out about 4 hours, 4 different stops, about half... More 

Helpful?
Thank MarkW05
Calgary, Canada
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

My wife and I booked a 2-tank 'introduction to scuba boat dive' with Cozumel H2O in February. We chose them partly because of the good reviews and partly because we hadn't been to the reefs on their itinerary (we took another introductory package with a different company in 2016). The boat left from Marina Fonatur (which has free parking) and... More 

Helpful?
Thank John P
A TripAdvisor Member
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Dove with Miguel, Ari, Loes for 3 days, 6 different awesome dive sites. They are awesome to deal with and a ton of fun. We've dove several times in the past with them and now we book with them exclusively. Very customer and safety focused, keeping diver to divemaster ratios low. One day the marina was closed due to high... More 

Helpful?
Thank A TripAdvisor Member
Ottawa, Canada
Level Contributor
134 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 146 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

First - we would not hesitate to go snorkelling with this company again. Visited Cozumel on a cruise ship last week and had pre-booked a snorkelling excursion with this company for my wife and myself. From the first email inquiry, Loes was quick to respond and answer all my questions. Many companies take a mixture of divers and snorkelers on... More 

Helpful?
2 Thank thon
Level Contributor
7 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We booked a private diving experience tour. Unfortunately the port was closed because the waves were too high. The company gave us our deposit back and was extremely professional . Hope to be back there and have the experience.

Helpful?
Thank Randi G

Travellers who viewed Cozumel H2O also viewed

 
Cozumel, Quintana Roo
Cozumel, Quintana Roo
 

Been to Cozumel H2O? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cozumel H2O and other visitors
27 questions
Ask a question

See all questions (27)

Questions? Get answers from Cozumel H2O staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?