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Address: Avenida Rueda Medina # 22, Isla Mujeres 77440, Mexico
Phone Number:
011 52 998 877- 0938
Website

TripAdvisor Reviewer Highlights

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    Terrible
Great Golf Cart!

Prisma was so awesome about holding our cart when our flight was cancelled! The cart was in good shape and was fun to drive/ ride around the island in all week!! It was a... read more

Reviewed 19 December 2016
Patti O

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203 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Des Moines, Iowa
Level Contributor
53 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 9 January 2017

This is the typical rental cart option on Isla Mujeres. We've been down a dozen times and have rented from a few different vendors. I had heard alright things about Prisma so we gave it a shot this time and they did a decent rate on two carts for extended rentals. The cars are garbage. They were literally falling apart... More 

Helpful?
1 Thank KGibson23
Renegoprisma, Manager at Prisma Golf Cart Rentals, responded to this review

Well we have the best schedule in isla open from 9 am to 730 pm . All other places closes at 5 pm We have another 6000 happy customers a year Son don't think the carts are garbage . They are good carts club car is made in usa Thanks again More 

Level Contributor
62 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
Reviewed 19 December 2016

Prisma was so awesome about holding our cart when our flight was cancelled! The cart was in good shape and was fun to drive/ ride around the island in all week!! It was a lifesaver & I recommend either a golf cart or mopeds because taxi's will get expensive and walking/biking everywhere is unrealistic! Prisma is conveniently located in El... More 

Helpful?
1 Thank Patti O
golfcars, Gerente at Prisma Golf Cart Rentals, responded to this review
Google Translation

gracias por su valiosa opinion . ese es el trato y la calidad que siempre les damos a nuetros clientes. More 

1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 6 December 2016

We arrived 1 1/2 hour early and we were told that our cart was being delivered to our hotel. After showing them an email stating that it was ok to pick the cart up at their office, they demanded more money. When we went to get it gassed up they literally had their hand out for a tip which was... More 

Helpful?
2 Thank Heidi R
Renegoprisma, Manager at Prisma Golf Cart Rentals, responded to this review

We were expecting for these review . Literally they Didn't lock the cart ant their batery was stolen(not often) They accepted to pay for batery ,when they return The cart . They change their mind. All the review is about these . The cart was prepaid So no way to ask more money as you mention Please focus your claim... More 

Rehovot, Israel
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 26 November 2016 via mobile

We rented a cart for the day. After we agreed on everything, they moved us from 2 diff carts since they both were awful and weak, but one had gas so they set us off to travel. Their products are run down and weak. The driver seat had sunken down and the gear was scary stiff . we didn't complain... More 

Helpful?
2 Thank Yosi T
golfcars, Gerente at Prisma Golf Cart Rentals, responded to this review

i suggest that you check the carts before starting to use . it looks like the problem was the overtime and the payment. thanks for your comments More 

San Diego
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 25 November 2016 via mobile

We rented two golf carts for 6 days and our inbound flight was changed by one day. We got in a day late and they were unwilling to change our rental by even one minute or extend any time to us. We got in at 7 pm instead of 10 am and the person we were corresponding with via email... More 

Helpful?
3 Thank EScan
golfcars, Gerente at Prisma Golf Cart Rentals, responded to this review

i think you have to stay away from the third person salesman who gives wrong information as you mention YOU ARRIVE LATE, which is not our fault, after that you dont read carefully the info sheet provided by the vendor. we hold both carts as originally reserved the two carts they gave you was in very good runing conditions ,... More 

KC
Level Contributor
102 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
Reviewed 23 November 2016

We rented with a large group. Which was a lot f fun - but having not had a cart the last time I was on the island - the group wanted to show us around. Which meant following a large group all over the place. We had almost no power to get going. a REAL dog. Had a great time... More 

Helpful?
2 Thank KcKansas
golfcars, Gerente at Prisma Golf Cart Rentals, responded to this review

thanks for your coments .we will work hard to be better everyday More 

Level Contributor
16 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 21 November 2016

So much fun to tour the island and capture all the beautiful views. We drove all around, parked at the beach and played in the ocean. We found a taco cart and brought taco's. We stopped at the higher parts of the mountains to take pictures of the beautiful views. I even let my 12 year old drive for a... More 

Helpful?
Thank BabyAnn
golfcars, Propietario at Prisma Golf Cart Rentals, responded to this review

thanks for using our services . its been a pleasure to serve you hope to see you in a near future More 

Castle Rock, Colorado
Level Contributor
35 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 12 November 2016

Located close to the ferry terminal and is within walking distance. We rented for a 24 hour period and pricing was just under $45 dollars which included insurance and fuel. The price is cheaper with cash. We used a credit card. I would suggest rent a cart that is black. The reason is there are so many golf carts on... More 

Helpful?
Thank Tom B
golfcars, Gerente at Prisma Golf Cart Rentals, responded to this review

thanks for your coments .good point . we have a wide variety of golf carts than the regular beige, hope to see you again More 

Cedar Rapids, Iowa
Level Contributor
21 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 26 October 2016

When we got here we had a coupon we got off the internet that they wouldn't honor. They also advertise taking Visa and we decided to use Visa instead of using up our cash. They wouldn't take it. Absolutely refused. We should have walked away but instead paid cash. The carts didn't work that great, the tires were not even... More 

Helpful?
4 Thank Darci K
Renegoprisma, Manager at Prisma Golf Cart Rentals, responded to this review

thanks for your coments . however i must clarify that you reserve on line two carts with a final rate. As you can read on the coupon its on rack rates which are higher than the cheapest one i quoote it. About the credit card the credit card payment you declne the service fee. again thank for your coments about... More 

Saint Louis, Missouri
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 24 October 2016

the worker was rude, his prices were higher then everyone else, and he argued with us over a free golf cart we were given trying to charge us more. This guys does not want your business please go to anyone else on the island, they have cheaper and better carts plus they are actually nice.

Helpful?
3 Thank Dressler J
Renegoprisma, Director General at Prisma Golf Cart Rentals, responded to this review
Google Translation

definitivamente el no rento en nuestra empresa , no aparece en nuestros registros y los precios no son los mas... More 

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