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Merida Tourism Office

Calle 56A No. 242 X 56B y 60 | Tambien Llamada Avenida Campo Deportivo, Merida 97118, Mexico
+52 999 925 5186 ext. 85807
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Review Highlights
The Best Bilingual Guide — Gerardo “Jerry” Cruz

We had three different bilingual guides in Oaxaca, Palenque and Merida. The best one was Jerry in... read more

Reviewed 4 weeks ago
Wilma_Flintstone
,
Bangkok, Thailand
via mobile
Very helpful, not only on places to visit but the transport buses also. The maps are great!

I visited thr Tourist office a number of times asking for directions and also which local bus I... read more

Reviewed May 7, 2018
eeck99
,
Adelaide, Australia
Read all 212 reviews
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Overview
  • Excellent58%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible1%
Travellers talk about
Closed Now
Hours
Hours Today: 8:00 a.m. - 8:00 p.m.
LOCATION
Calle 56A No. 242 X 56B y 60 | Tambien Llamada Avenida Campo Deportivo, Merida 97118, Mexico
CONTACT
Website
+52 999 925 5186 ext. 85807
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Write a ReviewReviews (212)
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"free walking tour"
in 10 reviews
"helpful information"
in 3 reviews
"government palace"
in 2 reviews
"english speakers"
in 3 reviews
"city hall"
in 3 reviews
"merida city"
in 3 reviews
"two hours"
in 2 reviews
"guide"
in 25 reviews
"plaza"
in 11 reviews
"tours"
in 10 reviews
"yucatan"
in 9 reviews
"sites"
in 4 reviews
"ruins"
in 3 reviews
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1 - 10 of 123 reviews

Reviewed 4 weeks ago via mobile

We had three different bilingual guides in Oaxaca, Palenque and Merida. The best one was Jerry in Merida. We opted a 6-o’clock (evening) free walking tour offered by the city’s tourism office. They had a morning tour as well but we thought it would probably...More

2  Thank Wilma_Flintstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 7, 2018

I visited thr Tourist office a number of times asking for directions and also which local bus I should catch and where it leaves from. Once you are in Merida you will understand that there are buses going in all different directions leaving from different...More

2  Thank eeck99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 30, 2018

The staff very helpful offered maps and even a free voucher for the Mayan Museum. There is a free walking tour at 9:30 am and 5:30m from city hall office. English and Spanish

1  Thank Stavros M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed March 8, 2018

We have used this place several times. They are so friendly and so willing to help you out. Plus give you even more information than what you even asked for. They spoke English very well, which was a bonus. As our Spanish is very limited.

2  Thank Theresa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 6, 2018

The people are very pleasant and try to be helpful giving you tourism advice. We found they were very knowledgeable about some things, but did give us misinformation about the entertainment being held or not held some evenings. The building offers free bathrooms and houses...More

1  Thank Shelley R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 30, 2018 via mobile

An older man gives the tours in both English and Spanish. Very uninspired. Talking too fast and we decided too leave after 15minutes

Thank Shaddy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 7, 2018 via mobile

Our tour guide was what made this free tour so great. He was very passionate about the subjects he spoke of, and the places that he took us to. We learned some of the history of Merida, the Yucatán region, the Maya people, Catholic influence,...More

1  Thank Kierin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 1, 2018

The people working here were very informative and friendly. The free walking tour coordinated through here is interesting and informative about the history of the city and area.

Thank Nettie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 6, 2017

Big group on this tour with a elderly guy, who seems a bit fed up with his job. He first spoke in spanish and then english. I hardly understood a word he said, so lost interest quite soon. By luck there was another tour going...More

Thank pivi2906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 19, 2017

And so I inquired about the sign that stated from the City of Merida perspective: There are no Mayans or Mayan anything - a stark contract to the Paintings and messaging in the Government Palace that talks about Mayans being ever present in the Yucatan....More

1  Thank CanadianBoys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
dhoffman57
March 20, 2018|
Answer
Response from pivi2906 | Reviewed this property |
Hi Charlotte.Didn't take cantina tour, but did sound tempting😊
0
Votes
krosado14
October 27, 2016|
Answer
Response from AstoriaPax | Reviewed this property |
While I am sure there are commercial tours most of the attractions are withing walking distance of the central square. I think there is an audio tour you can check out from the City Turismo office. I like to take my own time... More
0
Votes
thekidr
August 29, 2015|
AnswerShow all 2 answers
Response from Bnosnews | Reviewed this property |
The cruise lines plan excursions to Celestun and Uxmal so they may also plan trips to Merida which is closer than Celestun to the Progresso port.
0
Votes