We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Phantom Divers

Features Animals
1 Era. Ave. Norte #238 Por Calle 14, Playa del Carmen 77710, Mexico
Share
Save
Review Highlights
Great dives

Thank you Phantom Divers for another great dive trip. I have been coming to Playa for a few years... read more

Reviewed 1 week ago
A TripAdvisor Member
via mobile
Great Dive!

My wife and I had a great dive with Arturo. Very professional, calm, with a very good knowledge of... read more

Reviewed 1 March 2018
Rodrigo F
Read all 587 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
PHANTOM DIVERS is a full service PADI DIVE CENTRE & SNSI DIVE CENTRE located in Playa del Carmen (Riviera Maya) Mexico since 1983. We offer: Scuba Diving Courses & certifications (Open Water, Advace Open Water, Rescue, Dive Master, Specialities), Cavern Diving, SHARK DIVING SPECIALIST, Cozumel diving, Reef Diving, Wreck and Night Diving. Our multilingual local instructors will help you discover the Mexican Caribbean wonders in a safe and fun way. We also offer scuba instruction for children, we welcome all agencies like: PADI, NAUI, SSI, IANTD, TDI. When diving with Phantom Divers, besides having a good time you will also help conservation, since Phantom Divers supports several ONG'S, participating in conservational projects.
  • Excellent71%
  • Very good16%
  • Average5%
  • Poor3%
  • Terrible5%
Travellers talk about
“bull sharks” (48 reviews)
“dive master” (69 reviews)
“dive shop” (51 reviews)
Open Now
Hours
Hours Today: 8:00 a.m. - 8:00 p.m.
LOCATION
1 Era. Ave. Norte #238 Por Calle 14, Playa del Carmen 77710, Mexico
Write a ReviewReviews (587)
Traveller rating
Traveller type
Time of year
Language
  • More languages
All reviews
"bull sharks"
in 48 reviews
"dive master"
in 69 reviews
"dive shop"
in 51 reviews
"shark encounter"
in 7 reviews
"dive sites"
in 21 reviews
"drift dive"
in 12 reviews
"great dive"
in 18 reviews
"afternoon dive"
in 4 reviews
"cozumel diving"
in 4 reviews
"thorough briefing"
in 4 reviews
"rental equipment"
in 7 reviews
"two tank"
in 5 reviews
"open water"
in 14 reviews
"these guys"
in 18 reviews
"the reefs"
in 11 reviews
"padi certification"
in 4 reviews
"certified diver"
in 4 reviews
Filter

1 - 10 of 401 reviews

A TripAdvisor Member
1
Reviewed 1 week ago via mobile

Thank you Phantom Divers for another great dive trip. I have been coming to Playa for a few years now and have done some nice dives with Phantom. They are professional and can accommodate any level of diver. I have never been disappointed wether I’m...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 1, 2018

My wife and I had a great dive with Arturo. Very professional, calm, with a very good knowledge of the environment. All the diving gear was top quality as well. We definitely recommend!More

Thank Rodrigo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge L, Manager at Phantom Divers, responded to this reviewResponded March 5, 2018

Dear Rodrigo F, Thanks a lot for your kind words and for joining us in these dives! We are glad that you and your wife had a great experience with us. We hope to have you back soon for more dives in the wonderful Mexican...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 28, 2018 via mobile

We were diving with another divecenter in Playa del Carmen, but it did not do the bullshark feeding, so we briefly switched for Phantom Divers. These guys are professional, we felt completely safe next to the 4 bullsharks that appeared during our dive. We also...More

Thank denesszilard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge L, Manager at Phantom Divers, responded to this reviewResponded March 7, 2018

Dear denesszilard, We are so happy that you decided to join us in this dive with the wonderful Bull Sharks! We do our best to offer you fantastic dives and accurate information to live this adventure at its best. We really appreciate that you've taken...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed February 20, 2018

Dove with these Adrenaline Junkies in February on their Shark Encounter dive and had a wonderful experience. They give a comprehensive briefing to the divers at the shop that includes a video of what to expect and how to stay safe. The shop is convenient...More

Thank Diver80118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge L, Manager at Phantom Divers, responded to this reviewResponded February 24, 2018

Dear Diver80118, Great to know you had a wonderful experience with us. We always try to give our best for you to have not only a fun dive but also accurate and useful information, we want to make this experience exceptional and you're right! They're...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 18, 2018

Had a great Saturday afternoon dive with Phantom Divers. Dive master Arturo was very attentive. I much prefer these smaller operations with smaller boats and close supervision when diving an unfamiliar area. Boat is less than a 1 block walk from the dive shop. Water...More

Thank emjdmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge L, Manager at Phantom Divers, responded to this reviewResponded February 19, 2018

Dear Emjdnd, We are very glad that you had a fun dive in company of Arturo! We really appreciate your comments and we would love to share with you this wonderful experience of diving with the bull sharks. This season has been amazing! Observing this...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 17, 2018 via mobile

Friendly staff and an excellent organisation for the bull shark encounter. One of the best dives of my life, thanks :)

1  Thank natihurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge L, Manager at Phantom Divers, responded to this reviewResponded February 19, 2018

Dear Natihurt, Thanks for your for choosing with us for this adventure! We really appreciate your comments and we will work hard to keep offering quality dives. Looking forward to dive with you again, -The Phantom Divers Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 15, 2018

Last year I was certified by Phantom Divers and returned for another dive this year. Both experiences were fun. A short walk to the water and the boat. They only accept cash at the office or PayPal on line (plus PayPal fee). I have very...More

Thank luckydad66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge L, Manager at Phantom Divers, responded to this reviewResponded February 16, 2018

Dear Luckydad66, Thanks for diving with us for a second year in a row! We are glad your two experiences with us were fun and we hope you are back for a third one. Hugs and cheers from Playa del Carmen -The Phantom Divers' team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 11, 2018

I ran into some trouble with cancelled dives I had booked during my trip to Playa and was in a pinch to find a bull shark dive before I had to go home. I decided to just hit the shops in Playa and see what...More

1  Thank Lucas O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge L, Manager at Phantom Divers, responded to this reviewResponded January 12, 2018

Dear Lucas O, Thanks for letting us know your thoughts about your dive with the amazing bull sharks, we really appreciate them and we are glad you enjoyed it! Be sure that we make efforts along with Saving Our Sharks to preserve this magnificent species....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 4, 2018 via mobile

Came to Phantom as Cenote Dives were recommended by our Cozumel dive centre (Scuba Du ) 2 Cenote dives were excellent as was our guide . However, organisation in the dive centre was appalling and left me not wanting to dive with this outfit ....More

1  Thank markoBRISTOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge L, Manager at Phantom Divers, responded to this reviewResponded January 7, 2018

Dear MarkoBRISTOL, First, we are glad you enjoyed the Cenotes trip! You cannot find cenotes as beautiful as in the Mayan Rivera everywhere! On the other hand, we are sorry you had a bad check in experience, but there must be a confusion because we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 3, 2018 via mobile

We just finished a cycle of 5 dives with Phantom Divers. 1 shark dive 2 Cenotes dives and 2 in Cozumel. The shark dive was world class. Easy bottom dive, overweighted to ensure a fast descent, 25 minutes on a flat sandy bottom to watch...More

Thank Alberto1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge L, Manager at Phantom Divers, responded to this reviewResponded January 7, 2018

Dear Alberto 1968, It´s great to hear that you enjoyed our bull shark dive!! We do our our best to offer the best shark dives in town and it´s awesome that you think it´s world class, the big shark girls are awesome as you say,...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nearby
Nearby HotelsSee all 218 hotels in Playa del Carmen
Hotel Posada Marina
1 review
.00 km away
Hotel Magic Express
280 reviews
.20 km away
The Reef 28
1 review
.35 km away
Hotel Delfin
67 reviews
.38 km away
Nearby Restaurants
La Bamba Jarocha
228 reviews
.40 km away
El Curandero
75 reviews
.44 km away
Alexis el Griego
19 reviews
.15 km away
La Bamba Jarocha
40 reviews
.40 km away
Nearby Attractions
Galeria Lamanai
38 reviews
.14 km away
Underworld Divers Mexico
148 reviews
.43 km away
Vive Riviera Maya
81 reviews
.44 km away
Playa del Carmen Bachelorette
128 reviews
.43 km away
Questions & Answers
Get quick answers from Phantom Divers staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
;