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Address: Calle 8, entre 20 y 25 Av. | Plaza Mahaual Local 6, Playa del Carmen 77710, Mexico
Phone Number:
+52 984 803 5522
Website
Description:

Snorkeling and Diving tours, Cenote tour and/or Ocean tours. Sea Turtle...

Snorkeling and Diving tours, Cenote tour and/or Ocean tours. Sea Turtle tours. Pictures included on all of our tours. Equipment provided on all our tours. Great customer service, friendly staff. Reasonable prices.

Small Groups, Max.10. We can accommodate larger groups from one booking.

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TripAdvisor Reviewer Highlights

Read all 373 reviews
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  • 337
    Excellent
  • 13
    Very good
  • 5
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    Terrible
Excellent family snorkeling trip with top guide--loved it

Loved this snorkeling trip, have been on others in the area and this was by far the best. Small boats--only carry up to 10 people and great personalized guide who is in the water... read more

5 of 5 bubblesReviewed 1 week ago
Linda S

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373 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 1 week ago

Loved this snorkeling trip, have been on others in the area and this was by far the best. Small boats--only carry up to 10 people and great personalized guide who is in the water with you and watching the group at all times. Also very safety conscious--well worth the money!

Helpful?
Thank Linda S
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Our family of nine people, ages 7 to 70, communicated with the shop well in advance of our trip and arranged a day of snorkeling and cenote swimming. When the day arrived, rough seas made snorkeling impossible so a last minute change was made to two half days. Gram and his staff could not have been more accommodating. Both days... More 

Helpful?
Thank Robert R
PA
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 5 December 2016

We did the Sea Lovers Tour in late November. What an excellent snorkeling trip! This particular tour takes the better part of a day, with 2 45-minute dives in the morning, a break for lunch, and 2 45-minute dives in the afternoon. We are both inexperienced snorkelers, but received plenty of useful instruction, from how to put on our gear,... More 

Helpful?
Thank ReiserinPa
Saint Louis, Missouri
2 reviews
5 of 5 bubbles Reviewed 1 December 2016 via mobile

All of the great reviews were not wrong. The Sea Lovers Tour was a wonderful experience. Eduardo is great and very knowledgeable about the reef, the mangroves and the sea life. We saw multiple barracuda, two sea turtles and so many other fish. Lunch was great and right on a beautiful beach! I highly recommend this trip!!!!

Helpful?
Thank aldertonb
Manchester, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 November 2016

On my recent trip at Yucatan area was looking forward to do some snorkeling at the Great Mayan Reef and doing a little research online I found The Snorkel Shop and I'm glad I did. Since it was close to my apartment I visit the shop in person and Ade was really helpful explaining me the tours and discussing what... More 

Helpful?
Thank stormy-gr
Tennessee
Level Contributor
33 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 19 October 2016

I went on Gran Arrecife Maya tour on October 18, 2016. Eduardo Picked me on time and then we picked up another couple downtown before heading to Puerto Morelos about 30 minutes north of Playa. Along the way Eduardo educated us on the ecology of the area, most importantly, the mangrove swamp. It was a very comfortable ride in a... More 

Helpful?
1 Thank thundrwood
Houston, Texas
Level Contributor
16 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 4 September 2016 via mobile

We were picked up on time for the Sea Lovers tour, which took us up to the preserved reef. The coral and variety of fish are among the best you will see. The lunch was fantastic and we got so much dive time in that I was ready to go when it was time. Eduardo is the best, fun and... More 

Helpful?
2 Thank T. B
Indianapolis, Indiana
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 31 August 2016 via mobile

My husband and I went on a whale shark adventure and Eduardo picked us up at our resort. He was extremely friendly and you could tell he loved his job. He was very knowledgable about whale sharks, the mangroves, and the ocean. While we were on the boat, he made sure that everyone was having an amazing time swimming with... More 

Helpful?
3 Thank kkrol1987
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear kkrol1987, The Whale Shark tour is truly exceptional. Thank you for for writing a great review for us. Eduardo is a train guide for the Whale Shark as well as for the National Marine Park. He is very knowledgeable is all aspects of snorkeling. I am glad to hear that everybody had fun. We look for to seeing you... More 

2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 August 2016 via mobile

This was the last trip of our honeymoon and I wish it was the first! Eduardo was very accomodating. He walked up to meet us at the gates of our resort with excitement and pride to get our day going. Right when we entered Puerto Morales he explained the filtration of fresh water through the Mangroves to the ocean and... More 

Helpful?
2 Thank Heather D
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Heather D, I am so happy to hear you enjoyed the snorkeling with us. Thank you for your review. Eduardo has been a great addition to our team with his added knowledge of the environment and local history. I am glad to hear you enjoyed the lunch as well. please come back any time and thank you once again.... More 

Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 26 August 2016 via mobile

Everyone starts off their comment with "From the pickup I knew it was going to be a great trip" but even though you read it, it is still a new experience. However what a relief it was meeting such an amazing kind hearted loving man EDUARDO- who really does love his job and the ocean. Me and my fiancé are... More 

Helpful?
1 Thank Aldo E
TheSnorkelShop, Owner at The Snorkel Shop, responded to this review

Dear Aldo E, Thank you for you support on TA. It is always nice to hear kind words for Australians as you have the biggest reef in the world ( ours is the second) and it tough to meet those standards. But I am glad Eduardo did just fine. I also glad to hear you enjoyed the cenotes as they... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?