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The Snorkel Shop

Features Animals
Calle 8, entre 20 y 25 Av. | Plaza Mahaual Local 6, Playa del Carmen 77710, Mexico
+52 984 803 5522
Review Highlights
Great contact and easy cancellation

Unfortunately, due to weather reasons, we had to cancel. This was advised by Hector from the... read more

Reviewed 1 week ago
Jean-Nicolas G
Snorkeling and good food

Paid $110 per person and it was very worth the money. Got picked up in Playa and taken to the boat... read more

Reviewed 2 weeks ago
Danika B
via mobile
Read all 400 reviews
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Snorkeling and Diving tours, Cenote tour and/or Ocean tours. Sea Turtle tours. Pictures included on all of our tours. Equipment provided on all our tours. Great customer service, friendly staff. Reasonable prices. Small Groups, Max.10. We can accommodate larger groups from one booking.
  • Excellent94%
  • Very good3%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“surf and turf” (35 reviews)
“puerto morelos” (45 reviews)
“sea lovers” (15 reviews)
Calle 8, entre 20 y 25 Av. | Plaza Mahaual Local 6, Playa del Carmen 77710, Mexico

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Write a ReviewReviews (400)
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1 - 10 of 383 reviews

Reviewed 1 week ago

Unfortunately, due to weather reasons, we had to cancel. This was advised by Hector from the Snorkel Shop. We really appreciated his trasnparence and honesty and he immediately proposed to refund our cash. I think thatn, further to the actual experience, the customer relationship is...More

Thank Jean-Nicolas G
Reviewed 2 weeks ago via mobile

Paid $110 per person and it was very worth the money. Got picked up in Playa and taken to the boat. Spent about 45 minutes at each spot and had a very good included meal at lunchtime. Went back after lunch to two different spots,...More

Thank Danika B
Reviewed 3 weeks ago

We arranged a 2 person tour as part of a group tour to the Gran Arrecife Maya. Hector was super accommodating and helpful over email to get it organized. Our tour guide Tanya was the best - she taught us everything about the fish and...More

Thank Jessica R
Reviewed 11 September 2017

We did the Sea Lover's Tour and spent 3+ hours snorkeling in the reef which has a great amount of life to see. I have the pictures and sweet sunburn to prove it! Seriously, there is no amount of sunscreen that is too much.

1  Thank SoonerRyan
Reviewed 25 August 2017

We received a private tour for just a little bit more money than a large tour. We were picked up on time from our hotel, travel to the spot and received a lot of information about the development of Playa del Carmen, the reef and...More

1  Thank Melissa D
Reviewed 10 August 2017

We took a semi private tour, Edwardo T.A. picked up us at our hotel in Playa Del Carmen along with another couple. He spoke English fluently, no trouble communicating at all. He drove much more safely and nicely than the driver for our airport transfer!...More

Thank lyn4444
Reviewed 9 August 2017

This was by far the best snorkeling we did! The water was more shallow so you got a better view of the reef. I felt like I was snorkeling in a salt water fish tank, it was that amazing! This is one experience I will...More

Thank ivygirl17302
Reviewed 8 August 2017

My mom, sister and I booked the Northern Surf & Turf excursion with the Snorkel Shop after seeing all of the great reviews and having pleasant email interactions with Hector leading up to the tour. Eduardo was absolutely incredible and all of the great reviews...More

Thank Savannah A
Reviewed 8 August 2017

Eduardo you are amazing! Your knowledge, passion and friendly attitude was greatly appreciated. Thank you for making it an enjoyable yet memorable experience for my fiancé & I. No crowds and gorgeous reef. Absolutely worth it. xo

1  Thank lax0409
Reviewed 28 July 2017 via mobile

We went to the reef for 2x45min snorkelling, which was absolutely enough for us. Eduardo picked us up at our hotel and transported us to the reef. He was very very friendly and informative and a funny guy. He loves his job. Absolutely worth it,...More

2  Thank Benjamin K
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Questions & Answers
26 March 2017|
Response from TheSnorkelShop | Property representative |
Hola. A half day trip ranges for $50usd person of a cenote to $85 usd per person for the Gran Arrecife Maya tour ( transportation, lunch and pictures included). Please see the website for more information.
7 March 2017|
AnswerShow all 2 answers
Response from TheSnorkelShop | Property representative |
Hola. We have taken 4 year olds, but I think it is for older kids as we can not predict the conditions of the ocean. Some times, one parent stays on the beach with the child and then switches with the other one for the... More