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UltraMar Ferry

Ferry Dock, Playa del Carmen, Mexico
+52 998 881 5890
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One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
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  • Excellent51%
  • Very good34%
  • Average10%
  • Poor2%
  • Terrible3%
Travellers talk about
“round trip” (77 reviews)
“isla mujeres” (68 reviews)
“top deck” (20 reviews)
Ferry Dock, Playa del Carmen, Mexico
+52 998 881 5890
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Reviews (1,285)
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1 - 10 of 1,285 reviews

Reviewed 2 days ago

just make sure you get the new ones.. the older ones are smaller and bouncy,, they Let you bring your. dog,

Thank Debbie J
Reviewed 3 days ago via mobile

This was an excellent ferry with service to Cozumel. It was always on time and very clean. They offer bar service and musical entertainment in the out door seating area. There's also indoor seating with really comfortable chairs. The trip only takes 35 minutes. It...More

Thank Melissa W
Reviewed 4 days ago via mobile

My family of 5 used UltraMar Ferry twice due our recent trip to Playa Del Carmen. Once to Cozumel and once to Isla Mujeres. They run on time and have AC in the lower level of the ferry. They sell drinks and snacks and the...More

Thank KendallsWife
Reviewed 5 days ago

Took this ferry to Cozumel ,very clean boat , prices good , they had a band that played a few songs on the way back .loved sitting outside and seeing the cruise ships as we steamed away .

Thank lindabrady
Reviewed 1 week ago via mobile

Ferry was $19 US round trip from Cancun to Isla Mujeres. Tickets were purchased with no wait outside of ferry landing. Kind of confusing on where to go because there are snorkeling trips and private boats that leave from the same place, but everyone was...More

Thank mmorgan72
Reviewed 1 week ago via mobile

We did the roundtrip purchase after haggling a little for $31 US. The return tix were open tix and could be used anytime. Made it easy for us to not have to purchase or wait in lines again. The ride itself was very bumpy, big...More

Thank npep
Reviewed 1 week ago via mobile

The ferry ride itself was very enjoyable, but the booth right outside of the ferry had a saleswoman that was EXTREMELY pushy, trying to sell us the golf cart rental, the snorkeling tour, the moped rental, etc. I understand that she was just being a...More

Thank ultimatechihuahua24
Reviewed 1 week ago

Cannot praise the staff on these ferries highly enough. the way they treated my wife (who is disabled) was exceptional. as we approached the queue to board we were immediately directed to another area which was at the front of the queue and specifically for...More

Thank scotty57
Reviewed 2 weeks ago

We took the ferry over to cozomul and back to Playa del Carmen. The ride itself was fine. We purchased tickets outside our hotel, on the the beach outside the Royal at playa del Carmen, trusting the sales person. Each ticket was $17.00 round trip!...More

2  Thank JONAP58
Reviewed 2 weeks ago

We took a ride over to Cozumel. It was fun - a little rough though. We were on the top deck, which I believe may have prevented any motion sickness. Fun music on the way over.

Thank Cynthy
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Questions & AnswersAsk a question
Robert G
what is ferry from the cruise terminal and how much is it do you have to take a taxi first or can you just take the ferry
19 June 2017|
Answer Show all 2 answers
Response from Mar F | Reviewed this property |
The purpose of the ferry is for you visit Playa del Carmen from Cozumel Or if you are already in Playa del Carmen you can visit Cozumel. If you are in a cruise ship. These will dock in Cozumel, you can pick up a taxi from... More
Can you rent a golf cart on cozumel
30 April 2017|
Answer Show all 6 answers
Response from Karl-Friedrich K | Reviewed this property |
No....but all kinds of vehicles
Google Translation
sherry c
Has anyone used this ferry from Cancun to Cozumel in the last week to travel to a hotel? Looking at flying into Cancun in order to get to Cozumel.
2 February 2017|
Answer Show all 3 answers
Response from VEE1225 | Reviewed this property |
The ferry from Playa Del Carmen to Cozumel had folks traveling with luggage. You'd have to get a transfer (maybe taxi) to the playa del carmen port, but it was very simple from there. If you can travel by ferry to Cozumel... More