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Cenote Xperience

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Calle 34 Esquina Avda 20 | Local 4, Playa del Carmen 77720, Mexico
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Review Highlights
Solid dive company

I dove the cenotes for a couple days with them. Very professional. They were able to arrange pick... read more

Review collected in partnership with this attraction

Reviewed 2 weeks ago
scubacindy818
,
Kuta, Indonesia
A different diving experience

First I'd like to thank Nico for all his fast responses to all my emails and my many questions. As... read more

Reviewed 4 weeks ago
bshort4
,
Colorado Springs
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We are a team of experienced Dive Instructors, Cave Divers and Videographers, offering the best diving experience in the cenotes and coral reefs in the Riviera Maya, Mexico.Cenote Xperience provides the safest and most custom tailored way to enjoy cenote diving from first-timers to experienced cave divers.We are passionate about the cenotes and we want to share our passion with you. Our clients rate the dives that we provide to be at the very top of their diving experiences.
  • Excellent97%
  • Very good1%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“dos ojos” (66 reviews)
“these guys” (54 reviews)
“dive shop” (57 reviews)
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Hours
Hours Today: 8:00 a.m. - 7:00 p.m.
LOCATION
Calle 34 Esquina Avda 20 | Local 4, Playa del Carmen 77720, Mexico
Write a ReviewReviews (764)
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All reviews
"dos ojos"
in 66 reviews
"these guys"
in 54 reviews
"dive shop"
in 57 reviews
"cenote dives"
in 38 reviews
"chac mool"
in 29 reviews
"dive master"
in 45 reviews
"dive plan"
in 10 reviews
"ocean diving"
in 8 reviews
"great dive"
in 20 reviews
"bat cave"
in 18 reviews
"el pit"
in 6 reviews
"amazing cenote"
in 11 reviews
"open water"
in 16 reviews
"personalized service"
in 7 reviews
"an excellent guide"
in 8 reviews
"explained everything"
in 9 reviews
"salt water"
in 6 reviews
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1 - 10 of 516 reviews

Reviewed 2 weeks ago

I dove the cenotes for a couple days with them. Very professional. They were able to arrange pick up and drop off from my hotel for me. Everyone in the shop was super friendly and nice. The dives were laid back and no rushing through...More

Review collected in partnership with this attraction
1  Thank scubacindy818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

First I'd like to thank Nico for all his fast responses to all my emails and my many questions. As I was coming over from Cozumel during my diving trip there Nico arranged to have me met at the ferry pier (Senior Frogs) when I...More

1  Thank bshort4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 17, 2018

I had thought that diving the cenotes would be pretty great, but I wasn't sure how different it would be to snorkeling. Well, it was a drastically different experience that blew my expectations out of the water (pun intended). You simply cannot see even remotely...More

1  Thank Brinavet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cenotexperience, Gerente at Cenote Xperience, responded to this reviewResponded April 19, 2018

Thanks a lot Brina for your detailed review! We are glad to know you enjoyed the cenote dives and it will be a pleasure having you and your family back to our shop soon. Looking forward to your next trip! Best Regards, Nicolas and Cenotexperience...More

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Reviewed April 13, 2018

Had the best diving cenote experience I could have...with very skilled professionals... Carlos and Nicolas..You are the Best! Amazing humans, extremely PATIENT, helped me so much with my impaired joint problems... and floatability difficulties in fresh watter as a beginner...Can't express how thakfull am I...for...More

1  Thank annacrisrios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cenotexperience, Gerente at Cenote Xperience, responded to this reviewResponded April 19, 2018

We are very happy to know you enjoyed the dives with us! Hope you can visit us soon! Thanks for the preference! Best regards, Nani Balducci & Cenotexperience Staff

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Reviewed April 8, 2018

This was my first experience in diving centoe with my two daughter (Nicole 17 & Ashlee 13). Nicolas and Martin are awsome and well experienced diver's. They both explained and articulated the areas of diving cenote, which made me and my daughters very comfortable before...More

2  Thank Jo m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cenotexperience, Propietario at Cenote Xperience, responded to this reviewResponded April 10, 2018

Hi Jose, thanks a lot for your preference and your feedback! It was our pleasure to enjoy the cenotes wiht you and your daugthers, and for sure we will see you guys in the soon future! All the best, Nico & Cenotexperience Staff!

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Reviewed April 8, 2018

This was my first Cenote Dive Trip. Everything about Cenote Xperience was top notch. From setting up the trip with Nicolas, my guides Martin and Mathias, picking me up at my hotel since it was on the way, the dive prep, and sites to just...More

1  Thank JSanders_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cenotexperience, Propietario at Cenote Xperience, responded to this reviewResponded April 10, 2018

Many thanks Jeff for your detailed review! It was great to meet you and show you a bit of what the Riviera Maya has to offer for diving. We hope to see you soon for more amzing cavern dives! All the best! Nico & Cenotexperience...More

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Reviewed March 29, 2018

I had a great experience with the team from Cenote Xperience. My sister has dived with them more than once in the past - this was my first cave dive and it came off without a hitch. From the initial handshakes to the pre-dive talk-through...More

Review collected in partnership with this attraction
1  Thank kseymour2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cenotexperience, Gerente at Cenote Xperience, responded to this reviewResponded April 19, 2018

Thanks a lot for your review about our service! It was a big pleasure diving with you. Looking forward to your next trip to Mexico. Best Regards, Nani Balducci & Cenotexperience Staff

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Reviewed March 27, 2018 via mobile

I dove with Cenote Xperience team on my last trip to playa. I picked them searching in trip advisor and was impressed since I arrived in the shop how friendly and honest they were about the suggestions they made for my first cenote diving. They...More

1  Thank Carla W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cenotexperience, Propietario at Cenote Xperience, responded to this reviewResponded April 10, 2018

Thanks a lot Carla for your amazing feedback!! We hope to share some more dives in the soon future, there are so many more cenotes to discover! All our best! Nico & Cenotexperience Staff!

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Reviewed March 22, 2018

dove with our guide, Martin in some Centotes. picked us up on time and delivered everything they advertised. We will be going back to dive with Cenote Xperience again! Truly a first class dive operation providing great fun all while being safe.

Review collected in partnership with this attraction
1  Thank foodivers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 22, 2018

Our guide Martin was great, The two cenotes we dove were out of this world, Our guide was very patient with us newbies and he was very safety conscience .

Review collected in partnership with this attraction
1  Thank mmurleykbcontracting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
WillAngellJames
April 26, 2018|
Answer
Response from Carla W | Reviewed this property |
You can access the webpage or call them
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Samj0702
October 8, 2017|
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Response from Cenotexperience | Property representative |
Hi Sam, we are already in touch via email. looking forward to meeting you!
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Jmedina06
April 5, 2017|
AnswerShow all 2 answers
Response from Helen B | Reviewed this property |
I wouldn't recommend diving the cenotes unless you had some experience diving. I have no doubt that places will let you do dive training without being able to swim. But reputable places will make you do a swim test first... More
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