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Rancho Baaxal

Certificate of Excellence
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Address: Maroma beach, Playa del Carmen 77710, Mexico
Phone Number:
+52 1 984 145 8962
Website

TripAdvisor Reviewer Highlights

Read all 538 reviews
Visitor rating
  • 452
    Excellent
  • 24
    Very good
  • 4
    Average
  • 2
    Poor
  • 1
    Terrible
Fantastic experience with brilliant guides

We researched this online and booked before our holiday (paid 50% by Paypal and balance due on the day). The whole experience was amazing. Easy to find with their emailed... read more

Reviewed today
TeamIdle
,
Bradford, United Kingdom
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538 Reviews from our TripAdvisor Community

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Showing 483: English reviews
Bradford, United Kingdom
Level Contributor
58 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
Reviewed today NEW

We researched this online and booked before our holiday (paid 50% by Paypal and balance due on the day). The whole experience was amazing. Easy to find with their emailed directions. Everything was ready at the allotted time. Lisa and Star? (apologies I’ve forgot) were brilliant. The ride was a gentle one (our choice) and lasted approx. 2 hours, it... More 

Helpful?
Thank TeamIdle
Lewes, Delaware
Level Contributor
49 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
Reviewed 4 weeks ago

my daughter desperately wanted to go horseback riding so I paid the 75 dollar deposit for the two of us and made a reservation for the next day. She made a little friend that afternoon and we sent an email to RB requesting that the girls be able to ride together. RB responded saying that they couldn't accommodate us the... More 

Helpful?
Thank Gretchen H
rancho_baaxal, Owner at Rancho Baaxal, responded to this review

Dear Gretchen, Thank you for your comments that you had given us a heads-up about, in an attempt to get your deposit back for a reservation you never showed up for. Getting our first ever 1 star review is not a pleasant experience, but that does not upset me as much as the true story behind it. I have worked... More 

Sacramento, California
Level Contributor
38 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed 14 April 2017

We did a horseback riding tour with our two kids, ages 11 and 13. The staff was *amazing* - super responsive via email and even better in person. They were ready for us as soon as we arrived, and gave us a full history of each of the horses we would be riding -their personalities, where they came from, how... More 

Helpful?
Thank Karen Z
Britt, Minnesota
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 4 April 2017

We are riders with very little horse riding experience, but they offer several levels of experience to suit your ability. Their horses were very well taken care of and well fed. The ride was through the jungle (you are not allowed to ride horses on the beach in Quinta Roo) on a small path that has lots of tree cover... More 

Helpful?
1 Thank SlushBird
Playa del Carmen
Level Contributor
33 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
Reviewed 25 March 2017

We recently booked a horseback riding adventure at Maroma and had an incredible time. Our guide Joel was superb and he really made the experience worth while. I definitely recommend booking this and without a doubt you should ask for Joel

Helpful?
1 Thank Matt W
Denver, Colorado
Level Contributor
34 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
Reviewed 21 March 2017

My husband and I try to be conscious travelers, and, to be honest, were a bit skeptical of what I thought was a gimmick - a place advertising as a rescue to get more people in. We booked it anyway, as I love horses and I love riding and wanted to see what they were all about. I am so... More 

Helpful?
2 Thank jemcannu
Edmonton, Canada
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 13 March 2017 via mobile

My sister and I booked a trail ride here in November for my stagette. Before I booked I knew I didn't want to ride tiny scrawny horses , nor support that kind of tourism and I didn't want a ride with a crap tone of people. Lisa and her ranch did not disappoint. The horses are all rescues and well... More 

Helpful?
1 Thank Nicole N
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 10 March 2017

very fun wife and son never rode before they made sure they were always fine im in my 60s no problem as it was a nice slow pace through beautiful jungle they helped my wife get on and on it was a nice day i go to mexico often and this was a great place to go

Helpful?
Thank Bob M
Ft Worth, Texas
Level Contributor
28 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 5 March 2017

There were four of us (all adults) and two guides. I am a horse lover and really did not know what to expect. We did the deluxe ride, where we stopped at an area and had a huge cheese, crackers, fruit and jelly tray & wine, it was all wonderful, displayed very nice and a nice stop. The ride was... More 

Helpful?
Thank casey k
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 1 March 2017 via mobile

This was most definitely one of my most memorable romantic experiences I've had. I had this cheese/cold cut plate with fresh fruit and SANGRIA!!! They did EVERYTHING exactly as I requested plus some. I was a bit worried of the outcome as I wasn't expecting this level of attention to detail. I surprised my lady with a candle lit picnic... More 

Helpful?
1 Thank Doc J

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?