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Your Private Tour

#3 of 375 Tours in Playa del Carmen Features Animals
Playa del Carmen, Mexico
+52 1 984 134 4882
Review Highlights
Awesome tour!

Our guides were awesome, the timing was perfect and my wife and I had a great day! Due to a mishap... read more

Reviewed 3 days ago
via mobile
A highlight of our trip!

During our week vacation in Mexico our family decided we wanted to do some sort of excursion. We... read more

Reviewed 5 days ago
Kayrae K
Read all 1,034 reviews
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  • Excellent97%
  • Very good1%
  • Average0%
  • Poor0%
  • Terrible0%
Travellers talk about
“basic tour” (120 reviews)
“la lunita” (59 reviews)
Open Now
All hours
Hours Today: 07:00 - 05:00
Suggested Duration: More than 3 hours
Playa del Carmen, Mexico
+52 1 984 134 4882

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1 - 10 of 1,034 reviews

Reviewed 3 days ago via mobile

Our guides were awesome, the timing was perfect and my wife and I had a great day! Due to a mishap on my end, we didn't have a reservation like we thought we would. I spoke with Jay on Saturday and he got us booked...More

2  Thank Corryyoung
Reviewed 5 days ago

During our week vacation in Mexico our family decided we wanted to do some sort of excursion. We found Jay's company on tripadvisor and after looking through the different tour options decided on the tour of Chichen Itza and the Cenotes. Jay was incredibly quick...More

1  Thank Kayrae K
Reviewed 4 weeks ago

The simple takeaway point from this review is simple: use this company for an awesome day out! We selected the Tulum Ruin tour with snorkeling in two very different locations, but also added the additional adventure option of zip-lining/canoeing/cliff jump. We think we picked the...More

2  Thank John P
Reviewed 17 April 2017

Last Thursday my partner and I took a private tour to Chichen Itza with Ricardo and it was quite literally the best tour of any kind that we've ever been on. We arrived in Mexico the previous afternoon and were greeted with a text message...More

3  Thank Anne R
Reviewed 16 April 2017

We did the tour of Tulum and 2 snorkeling spots. The guide was excellent - very knowledgeable and happy to share information about many aspects about the region of Mexico. But the highlight is the private service. They were on time, we were not in...More

1  Thank JoKnits
Reviewed 8 April 2017

This day-long tour was the highlight of our Playa vacation. Ricardo was our wonderful guide who knew a lot about everything. Our family of 5 (three teenagers) saw Tulum (very cool! and not too big), Mayan village (with zip-line, cliff jump, canoeing), snorkeled in a...More

1  Thank zetababs
Reviewed 7 April 2017

This is my first time to Tulum, and I am traveling alone. I was nervous about doing too much sightseeing alone, so I contacted Jay. Javier and Ricardo were so kind and gracious to me and took very good care of me. Jay carefully chooses...More

2  Thank Brett J
Reviewed 4 April 2017 via mobile

We had a fabulous tour of Tulum, amazing snorkeling adventure and delicious lunch. Gaby is so kind, knowledgeable and thoughtful. And the owner, Jay, is readily available to answer questions. I highly recommend this company.

1  Thank Brooke E
Reviewed 26 March 2017

For anyone that has never snorkeled, THIS is the tour to book. Sonja was our guide, and the next time we book (yep, already planning a next time!) I will request her. We went in late January, and 3 out of 4 of us had...More

2  Thank SwissMiss24
Reviewed 25 March 2017

We were a family of 5 (kids ages 10, 9 and 6) who spent a wonderful day exploring Tulum and then snorkelling in both the Dos Ojos cenote and at Yal Ku. Gaby and Ricardo were our tour guides, and they were both amazing --...More

1  Thank Christina S
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Questions & AnswersAsk a question
dear trip advisor member. i am Jay the owner of Your Private Tour. we had an excellent review by you posted to our listing but think maybe you meant if for another company. we dont serve breakfast on our tour and i think maybe you had a private tour with another company and it got confused with our company which has the name Your Private Tour. sorry to bother you but i imagine the company you were with would appreciate the review. thank you !
14 March 2017|
Response from Eric G | Reviewed this property |
Hi, This is Eric G. We did not have breakfast on our trip with Your Private Tour. But we did have a delicious lunch.
Hi...how did you book your tour? Which company? Thanks!
22 February 2017|
Answer Show all 3 answers
Response from yucatanjay | Property representative |
if you go back to trip advisor playa del carmen there is a link to our website. its named your private tour
We will be staying at the Yucatán Princess and would like a private tour of Chitchen Itza only. No swimming or zip lines. Arriving Feb 3rd. What would be the price of this tour? What times? Thank you!
28 January 2017|
Answer Show all 2 answers
Response from yourprivatetour | Property representative |
we have availability and our tour is described in detail on our website with pricing. we pick up at 7 and return you to your resort about 3:30. we are not allowed to put the link in our response but if you go to trip advisor... More