We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Your Private Tour

Features Animals
Playa del Carmen, Mexico
Save
Review Highlights
Magical Day, Fantastic Tour of Tulum

Our group of 8 adults booked the Tulum tour with added zip line. The tour was the highlight of our... read more

Reviewed 5 days ago
MSBinBoston
,
Boston, Massachusetts
via mobile
Excellent tour

My husband and I went to Playa Del Carmen for a wedding in April 2017. We had never been to that... read more

Reviewed 2 weeks ago
Caroldelat
,
Pasadena
Read all 1,073 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
We snorkel the Caribbean and tour the Mayan Ruins, Chichen Itza, Coba and others,snorkel, Zip Line through the dense jungle over a huge centoe,canoe,cliff jump,visit a Mayan village and explore underground river system called Cenotes and much more!! We use newer vans,bi-lingual guides, new good quality sanitary equipment,exceptional quality food at a beach restaurant while providing lots of fun, new experiences and safety.
  • Excellent96%
  • Very good1%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“natural aquarium” (175 reviews)
“met jay” (36 reviews)
“bat cave” (75 reviews)
Closed Now
Hours
Hours Today: 7:00 a.m. - 5:00 p.m.
Suggested Duration: More than 3 hours
LOCATION
Playa del Carmen, Mexico
Write a ReviewReviews (1,073)
Traveller rating
Traveller type
Time of year
Language
All reviews
"natural aquarium"
in 175 reviews
"met jay"
in 36 reviews
"bat cave"
in 75 reviews
"dos ojos cenote"
in 74 reviews
"zip lining"
in 108 reviews
"half moon bay"
in 17 reviews
"tulum ruins"
in 74 reviews
"cliff jump"
in 25 reviews
"tour company"
in 53 reviews
"highlight of our trip"
in 52 reviews
"big tour buses"
in 11 reviews
"beat the crowds"
in 30 reviews
"don't hesitate to book"
in 13 reviews
"yal ku lagoon"
in 26 reviews
"ik kil"
in 17 reviews
"mayan guide"
in 14 reviews
"own pace"
in 32 reviews
Filter

1 - 10 of 1,048 reviews

Reviewed 5 days ago via mobile

Our group of 8 adults booked the Tulum tour with added zip line. The tour was the highlight of our trip. I was able to easily connect with Jay, the owner, to book the tour. He responded quickly and promptly responded to follow up questions....More

Thank MSBinBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yucatanjay, Owner at Your Private Tour, responded to this reviewResponded 4 days ago

to tell you the truth Salvador and i both felt a part of your group. we had such a great time with all of you. we wont soon forget you!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

My husband and I went to Playa Del Carmen for a wedding in April 2017. We had never been to that part of Mexico, and only had a two days to site see, so I splurged and bought this private tour. It was everything I...More

Thank Caroldelat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yucatanjay, Owner at Your Private Tour, responded to this reviewResponded 2 weeks ago

Thank you so much!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

My husband and my parents and I went on the Tulum and snorkeling tour. Jay was or driver and Andrea was our guide. Jay was so easy to work with prior to the tour via email and answered my questions regarding concerns with my mom's...More

1  Thank Bethany R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yucatanjay, Owner at Your Private Tour, responded to this reviewResponded 2 weeks ago

It was fun for us as well!! Thank you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 8 March 2018

We can't say enough good things about this tour! We went yesterday to Tulum plus zip lining tour. Our guide Andrea is the sweetest person ever, very knowledgeable about everything related to the Maia culture. My husband and I and our 2 kids ages 7...More

3  Thank isabellacosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2018 via mobile

I did a lot of research before booking a tour to see the ruins and adventures and I was happy to say that this tour was the right choice! Jay was very easy to connect with and made for an easy choice. We met up...More

1  Thank Rick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2018

We booked a private tour to Coba. we did the ruins..and the cent. we visited a Myan village and learned about their culture.

2  Thank DebDebBoo1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2018 via mobile

We just completed a private all-day tour with Your Private Tour, very satisfied! Sonja and Salvador picked us up promptly at the hotel in a very nice van, and immediately set the mood as positive and fun. We spent the day at Coba ruins, then...More

2  Thank Cheeseman007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2018 via mobile

We just spent Christmas week in the Rivera Maya at a local all inclusive but this was without a doubt the highlight of our Christmas vacation. Our family ranged in ages from 13 to 82 and no one had any restrictions walking the ruins or...More

3  Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2017

We booked Your Private Tour based on their glowing Trip Advisor reviews and we were not disappointed! The two Salvadors were amazing and friendly and they made sure that we enjoyed our day. We went to Chichen Itza, the Ik Kil cenote and a made...More

3  Thank ChelseaDB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2017

I am still in Mexico as I write this because I was so impressed with this tour. We had Salvador (guide) and Salvador (driver) with us and they were both incredibly kind and informative the entire journey. I had certain reservations about a guided tour...More

2  Thank CynthiaYi_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Nearby HotelsSee all 217 hotels in Playa del Carmen
Newport House Playa del Carmen
136 reviews
.21 km away
Playa 38 Hotel Boutique
16 reviews
.22 km away
Casa Ticul Hotel by Koox Luxury Collection
870 reviews
.38 km away
Hotel 52
110 reviews
.39 km away
Nearby Restaurants
El Pirata
775 reviews
.32 km away
Rincon Yucateco
47 reviews
.20 km away
Copate Che
25 reviews
.06 km away
el Calamar de la 10
26 reviews
.22 km away
Nearby Attractions
Cenote Xperience
761 reviews
.45 km away
Diversity Diving
298 reviews
.36 km away
Playa Diving Center
181 reviews
.22 km away
Ask a question
Questions & Answers
Cruz59
26 March 2018|
Answer
Response from yucatanjay | Property representative |
Creo que tienes una compañía de viajes equivocada. ¡no tenemos ni un tour ni hacemos una gira mientras preguntas! ¡lo siento! saludos, jay
0
Votes
Mark L
10 December 2017|
AnswerShow all 4 answers
Response from yucatanjay | Property representative |
mark, i just read that we are not allowed to send you a link to our website but if you go back to trip advisor for Playa Del Carmen Mexico under ¨things to do¨ you can find us again. we are Your Private Tour. on their... More
0
Votes
yourprivatetour
14 March 2017|
Answer
Response from Eric G | Reviewed this property |
Hi, This is Eric G. We did not have breakfast on our trip with Your Private Tour. But we did have a delicious lunch.
0
Votes